Service Computing for Industry 4.0: State of the Art, Challenges, and Research Opportunities

Recent advances in the large-scale adoption of information and communication technologies in manufacturing processes, known as Industry 4.0 or Smart Manufacturing, provide us a window into how the manufacturing sector will evolve in the coming decades. As a result of these initiatives, manufacturing firms have started to integrate a series of emerging technologies into their processes that will change the way products are designed, manufactured, and consumed. This article provides a comprehensive review of how service-oriented computing is being employed to develop the required software infrastructure for Industry 4.0 and identifies the major challenges and research opportunities that ensue. Particular attention is paid to the microservices architecture, which is increasingly recognized as offering a promising approach for developing innovative industrial applications. This literature review is based on the current state of the art on service computing for Industry 4.0 as described in a large corpus of recently published research papers, which helped us to identify and explore a series of challenges and opportunities for the development of this emerging technology frontier, with the goal of facilitating its widespread adoption.

Evaluation of Socially-Aware Robot Navigation

As mobile robots are increasingly introduced into our daily lives, it grows ever more imperative that these robots navigate with and among people in a safe and socially acceptable manner, particularly in shared spaces. While research on enabling socially-aware robot navigation has expanded over the years, there are no agreed-upon evaluation protocols or benchmarks to allow for the systematic development and evaluation of socially-aware navigation. As an effort to aid more productive development and progress comparisons, in this paper we review the evaluation methods, scenarios, datasets, and metrics commonly used in previous socially-aware navigation research, discuss the limitations of existing evaluation protocols, and highlight research opportunities for advancing socially-aware robot navigation.

Affective Computing in Marketing: Practical Implications and Research Opportunities Afforded by Emotionally Intelligent Machines

After years of using AI to perform cognitive tasks, marketing practitioners can now use it to perform tasks that require emotional intelligence. This advancement is made possible by the rise of affective computing, which develops AI and machines capable of detecting and responding to human emotions. From market research, to customer service, to product innovation, the practice of marketing will likely be transformed by the rise of affective computing, as preliminary evidence from the field suggests. In this Idea Corner, we discuss this transformation and identify the research opportunities that it offers.

Conceptualising policy design in the policy process

The study of policy design has been of long-standing interest to policy scholars. Recent surveys of policy design scholarship acknowledge two main pathways along which it has developed; one in which the process of policy designing is emphasised and one in which the output of this policy designing process – for example, policy content – is emphasised. As part of a survey of extant research, this article discusses how scholars guided by different orientations to studying policy design are addressing and measuring common policy design concepts and themes, and offers future research opportunities. The article also provides a platform for considering how insights stemming from different orientations of policy design research can be integrated and mapped within the broader public policy process. Finally, the article raises the question of whether a framework that links different conceptualisations of policy design within the policy process might help to advance the field.

An Enterprising Take on Undergraduate Research in English

This article profiles a University of North Carolina Greensboro undergraduate research digital humanities opportunity. The authors explain how their faculty-student-library team met challenges of generating a digital exhibit while overcoming typical resource constraints. They articulate three sites of applied knowledge the student gained from this research and detail the project design and efforts to call attention to invisible undergraduate research (UR). Such visibility facilitates additional course-based research opportunities and helps institutional stakeholders imagine further enterprising opportunities for UR despite time and material constraints.

Undergraduate Research and the Public Humanities

This article proposes that an unexplored avenue of pedagogy in undergraduate research lies in courses that merge English and the public humanities. These disciplines often have shared goals, including increased interest in the humanities and engagement with local communities, greater accessibility to scholarly materials, more research opportunities for and fewer burdens on instructors, and more frequent occasions for scholars at all levels to participate in knowledge making. Examining a course titled Writing About Public Problems, this article argues that undergraduates are capable of undertaking theoretical, creative, and practical writing and research when paired with empirical data collection on public stakeholders. Additionally, performance theory can facilitate experiential learning and a greater connection in undergraduate public humanities work between academics and the publics with which they seek to communicate.