Improving reliability and speed in service mass customization: a case study in Chinese restaurant

2005 ◽  
Author(s):  
Jue Chen
Keyword(s):  
Mass Customization ◽  
Chinese Restaurant

A Market-Based Design Strategy for a Universal Product Family

2012 ◽  
Vol 134 (11) ◽  
Author(s):  
Seung Ki Moon ◽  
Daniel A. McAdams
Keyword(s):  
Mass Customization ◽  
Universal Design ◽  
Product Family ◽  
Cost Effective ◽  
Differentiated Products ◽  
Product Family Design ◽  
Design Strategies ◽  
Market Segments ◽  
Light Duty

Companies that generate a variety of products and services are creating, and increasing research on, mass-customized products in order to satisfy customers’ specific needs. Currently, the majority of effort is focused on consumers who are without disabilities. The research presented here is motivated by the need to provide a basis of product design methods for users with some disability—often called universal design (UD). Product family design is a way to achieve cost-effective mass customization by allowing highly differentiated products serving distinct market segments to be developed from a common platform. By extending concepts from product family design and mass customization to universal design, we propose a method for developing and evaluating a universal product family within uncertain market environments. We will model design strategies for a universal product family as a market economy where product family platform configurations are generated through market segments based on a product platform and customers’ preferences. A coalitional game is employed to evaluate which design strategies provide more benefit when included in the platform based on the marginal profit contribution of each strategy. To demonstrate an implementation of the proposed method, we use a case study involving a family of light-duty trucks.

Change and continuity in Hurstville’s Chinese restaurants

2021 ◽  
Author(s):  
Samantha Zhan Xu ◽  
Wei Wang
Keyword(s):  
Linguistic Landscape ◽  
Data Set ◽  
Landscape Studies ◽  
Chinese Restaurant ◽  
Temporal And Spatial ◽  
Restaurant Owners ◽  
Depth Interviews ◽  
Shed Light ◽  
Sydney Australia

Abstract This paper investigates the Linguistic Landscape of Chinese restaurants in Hurstville, a Chinese-concentrated suburb in Sydney, Australia. It draws on Blommaert and Maly’s (2016) Ethnographic Linguistic Landscape Analysis (ELLA) and Scollon and Scollon’s geosemiotics (2003). Our data set consists of photographs, Google Street View archives, and ethnographic fieldwork, in particular in-depth interviews with restaurant owners. This paper adopts a diachronic perspective to compare the restaurant scape between 2009 and 2019 and presents an ELLA case study of a long-standing Chinese restaurant. It aims to unveil the temporal and spatial relationships between signs, agents, and place, that demonstrate how a social and historical perspective in Linguistic Landscape studies of diasporic communities can shed light on the changes in the broader social context.

Re-Coding Homes

2020 ◽  
pp. 1-19
Keyword(s):  
User Interface ◽  
Expert System ◽  
Interior Design ◽  
Mass Customization ◽  
Spatial Variations ◽  
Design Model ◽  
User Needs ◽  
Mass Housing ◽  
Layout Generation

The research project Re-Coding Homes aims to create flexible interior design solutions for standard mass housing units and differentiate them according to different user needs. The study consists of three basic steps defined as case study, development of the design model, and development of the user interface. The design model is characterized by a flexible expert system that leads to different spatial variations by multi-parametric layout generation based on parameters determined by user needs. In this sense, the design model acts as a mass customization tool that gives the possibility to create complete living environments together with all furniture and necessary equipment.

Exploring mass customization and textile application in medical products: re-designing scoliosis brace for shorter production lead time and better quality of life

2020 ◽  
Vol 90 (19-20) ◽  
pp. 2304-2321
Author(s):  
Olivia Ho-Yi Fung ◽  
Joanne Yip ◽  
Mei-Chun Cheung ◽  
Kit-Lun Yick ◽  
Kenny Yat-Hong Kwan ◽  
...  
Keyword(s):  
Quality Of Life ◽  
Patient Compliance ◽  
Mass Customization ◽  
Lead Time ◽  
Interface Pressure ◽  
Negative Impacts ◽  
Exerted Pressure ◽  
The Impact

Bracing is the most common non-operative treatment option for patients with adolescent idiopathic scoliosis (AIS). However, existing brace designs have deficiencies, including a long production lead time and low patient compliance caused by the negative impacts of bracing on quality of life (QoL). The aim of this study was to address these problems by developing a new textile-based scoliosis brace in accordance with the biomechanics used in the existing braces for spinal correction. A case study of interface pressure had been carried out to determine the optimum combination of pads to be used in the proposed brace to correct a scoliotic spine. AIS patients who were undergoing hard brace treatment were recruited to complete a questionnaire (BrQ) on hard braces and on the proposed brace. The BrQ scores of the two types of braces were compared to assess their respective impacts on the QoL. The findings show that the proposed brace can address the issue of patient compliance by reducing the impact of bracing on QoL, and shorten the production lead time through incorporation of the mass customization concept into the design. Similar to most of the commonly-used scoliosis braces, the selected combination of pads used in the proposed brace for spinal correction shows a sufficient amount of exerted pressure and a similar function of active spinal correction.

Ontology-Driven Requirements Elicitation Based on Scenario

2012 ◽  
Vol 542-543 ◽  
pp. 1459-1462 ◽  
Author(s):  
Zhi Jun Fan ◽  
Zhao Liang Jiang
Keyword(s):  
Association Rules ◽  
Mass Customization ◽  
Requirements Elicitation ◽  
Apriori Algorithm ◽  
Industrial Case Study ◽  
Model Based ◽  
Scenario Model

For the completeness and accuracy of customers' requirements information in the mass customization paradigm, a method of ontology-driven personal requirements elicitation based on scenario was proposed. Firstly, customer scenario model and product requirements model based on ontology theory were constructed respectively. Association rules were mined with Apriori algorithm using the method of metarule. Scenario ontology was mapped to requirement ontology completely. Then, customers' personal requirements information was elicited completely and accurately. Finally, industrial case study has been performed to demonstrate the practicality and effectiveness of the proposed approach.

Driving Model of Implementing Mass-Customization Manufacturing in Cluster Supply Chain

2014 ◽  
Vol 697 ◽  
pp. 478-481
Author(s):  
Chun Ling Liu ◽  
Shuang Shuang Liu
Keyword(s):  
Supply Chain ◽  
Mass Customization ◽  
Industrial Cluster ◽  
Industrial Clusters ◽  
Driving Model ◽  
Using Data ◽  
Push Model

To explore the attributes of cluster supply chain, and provide its driving model (2P&2BP) for more effective and more efficient way in implementing mass customization. The paper analyzes cluster supply chain driving model for implementing mass customization manufacturing using data from case study from 8 garment and IT industrial clusters. In process of implementing mass customization, we found that cluster supply chain has supplying level, marketing level and supplementing level to support its driving model (2P&2BP: Pull/push/burst power/bottleneck press) rather than conventional pull\push model. thus SMEs (small and medium-sized enterprises) in industrial cluster would have chances to extensively participate cooperate with core companies in the form of supply chain, thus expanding gradually.

From Mass Production to Mass Customization of LED Lighting Systems - Case Study

2015 ◽  
Vol 760 ◽  
pp. 671-676
Author(s):  
Traian Mazilu ◽  
Aurel Tarara
Keyword(s):  
Mass Customization ◽  
Mass Production ◽  
Business Strategy ◽  
Production Systems ◽  
Led Lighting ◽  
New Strategy ◽  
Complex Engineering ◽  
Lighting Systems ◽  
Core Capabilities

This case study describes the transition and the evolution from mass production to mass customization in the case of highly complex engineering products, LED lighting systems, and how can some of the principles of this mass customization`s business strategy may be applied. It is analyzed the capabilities of the existing production systems within a company producing lighting systems, as well as the flexibility and ability to adapt in order to introduce new customized products. The study aims to analyze the strategic principles formed around the company’s core capabilities, the competitive advantages offered by introducing this new strategy as well as its limitations. In the end we will give an overview on the development of mass customization of LED lighting system.

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