Benefits and barriers as a critical success factor in the implementation of IT governance: Literature review

Author(s):  
Uky Yudatama ◽  
Bobby A. A. Nazief ◽  
Achmad Nizar Hidayanto
CCIT Journal ◽  
2010 ◽  
Vol 3 (2) ◽  
pp. 135-152
Author(s):  
Henderi Henderi

Information technology (IT) menjadi semakin penting bagi organisasi perguruan tinggi (dan organisasi lainnya) karena dapat memudahkan pelaksanaan proses bisnis dan meningkatkan keunggulan kompetitif. Melalui IT, proses bisnis dapat dilaksanakan lebih mudah, cepat, efisien, dan efektif. IT juga menawarkan banyak peluang kepada perguruan tinggi untuk meningkatkan kinerja, mentransformasi pelayanan, pasar, proses kerja, dan hubungan-hubungan komunitas dan riset. Karenanya, IT governance saat ini menjadi salah satu critical success factor (CSF) bagi para pemimpin (CIOs) dan mitra perguruan tinggi untuk mengoptimalkan peran IT dalam efektifitas peningkatan aset, capaian kinerja, sasaran, tujuan, misi dan visi organisasi. Namun demikian, kompleksitas penerapan IT pada organisasi menimbulkan kesukaran pada berbagai level pemimpin dan stakeholder dalam memahami, membuat dan menerapkan IT governance di perguruan tinggi. Akibatnya manfaat penggunaan IT yang didapatkan perguruan tinggi dirasakan belum sebanding dengan nilai investasi yang telah dikeluarkan. Untuk itu, artikel ini membahas tinjauan tentang IT governance, prinsip-prinsip dan pedoman yang ditetapkan oleh para ahli IT governance di lapangan, struktur IT governance di perguruan tinggi, komite IT governance secara intensif, dan rekomendasi prototype good IT governance yang dapat diterapkan di perguruan tinggi.


Author(s):  
Arunasalam Sambhanthan ◽  
Alice Good

This research presents the development of a critical success factor matrix for increasing positive user experience of hotel websites based upon user ratings. Firstly, a number of critical success factors for web usability have been identified through the initial literature review. Secondly, hotel websites were surveyed in terms of critical success factors identified through the literature review. Thirdly, Herzberg's motivation theory has been applied to the user rating and the critical success factors were categorized into two areas. Finally, the critical success factor matrix has been developed using the two main sets of data.


2020 ◽  
Vol 1444 ◽  
pp. 012023
Author(s):  
Aditya Wisnuwardhana ◽  
Achmad Nizar Hidayanto ◽  
Nur Fitriah Ayuning Budi ◽  
Ika Chandra Hapsari ◽  
Denny ◽  
...  

2019 ◽  
Vol 10 (1) ◽  
pp. 435-472 ◽  
Author(s):  
Olga Maria Formigoni Carvalho Walter ◽  
Edson Pacheco Paladini

Purpose This paper aims to investigate Lean Six Sigma (LSS) in the Brazilian context, seeking to identify its main characteristics and opportunities for future research. Design/methodology/approach This study focuses on a literature review in the area of production engineering and operations management, where 104 relevant scientific publications were identified. Findings The results show that the most important critical success factor for integrating LSS in Brazil is top management support and commitment. LSS integration occurs predominantly in large industrial companies, being incipient in small and medium-sized enterprises. In general, there is no structured way of applying LSS. A standard framework for LSS is still lacking. Research limitations/implications This study is limited to a sample that only comprises Brazilian scientific studies. Practical implications Professionals and practitioners can understand the evolution of LSS through practical applications and the main LSS tools used in both the industrial and services sectors. It also points out the critical success factor for the implementation of LSS. The study highlights several roadmaps for LSS implementation adopted by large and modern Brazilian automotive industries based on a robust technological base. This study also contributes to expanding the evidence base of LSS application, both in Brazil and in other countries. Originality/value Some suggestions are proposed to clarify the structure and complexity of integrated implementation of LP and SS as well as expand the LSS application in small and medium-sized enterprises. This study is the first to discuss the current situation of LSS in Brazil and provide suggestions to expand LSS in the country. Comparisons of Brazilian LSS literature review with researches of others countries are also presented.


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