Cost Performance Analysis in Multi-level Tree Networks

Author(s):  
Kijeung Choi ◽  
Thomas G. Robertazzi

Evaluation is a key element in preparation of the business case for an IT project. Business plans include discussion of costs and benefits, performance measures, progress milestones, assessment of risk, cost estimates for alternatives, and general justification for the advocated alternative. Approaches to evaluation range from the qualitative and general to the quantitative and specific. As identified in the chapter, evaluation activities may include comparisons of the agency with “best practices,” development of performance measures and benchmarks, and cost-performance analysis.


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