Value Entropy: A Systematic Evaluation Model of Service Ecosystem Evolution

Author(s):  
Xiao Xue ◽  
Zhaojie Chen ◽  
ShuFang Wang ◽  
ZhiYong Feng ◽  
Yucong Duan ◽  
...  
Author(s):  
Xiao Xue ◽  
Zhaojie Chen ◽  
Shufang Wang ◽  
Zhiyong Feng ◽  
Yucong Duan ◽  
...  

2021 ◽  
Vol 15 (5) ◽  
pp. 309-324
Author(s):  
Jihye Kang ◽  
Bok-Eun Son

This study was conducted to develop evaluation criteria to manage and improve the quality of the university's General Education curriculum. To this end, the evaluation area and evaluation criteria for the management of the quality of education were first derived through literature research. The evaluation tool obtained feasibility of feasibility verification and research results through two revised Delphi surveys (N=10). as well as through meetings with practitioners(N=7) in charge of quality management of the liberal curriculum. The results are as follows. First, this study developed a systematic evaluation criteria for the entire curriculum, such as curriculum development, support, operation, performance and improvement, rather than fragmenting the curriculum based on the CIPP evaluation model. Second, this study applied modified Delphi techniques to manage the quality of the General Education curriculum to derive a total of seven sub-items and 17 evaluation criteria. Also, the content feasibility (CVI) and inter-evaluator agreement(IRA) results developed evaluation criteria with a validity score above 0.80. Based on these findings, the university presented measures and implications for managing the quality of the liberal arts curriculum.


2015 ◽  
Vol 30 (3) ◽  
pp. 229-244 ◽  
Author(s):  
Rikard Lindgren ◽  
Owen Eriksson ◽  
Kalle Lyytinen

The idea of an ecosystem suggests a holistic framing of how heterogeneous actors relate to one another and of the dynamics of their relationships. Because of the dynamics some relationships will become uncertain, posing significant challenge to the identity of participating organizations. Unfortunately, the Information Systems (IS) literature has not examined how organizations develop and negotiate their identities during ecosystem evolution. We fill this void by exploring identity challenges that Swedish Road Administration (SRA) faced while implementing the Radio Data System – Traffic Message Channel (RDS – TMC) traffic information service. Through a longitudinal case study we follow how SRA's inherited expectations, guiding norms, and standards of sense-giving about its identity prevented it from becoming a flexible service provider within an emerging mobile ecosystem. We record a constant clash – the identity tension – between the old inherited identity of a public road administrator and the aspiring new identity of a digital service provider. To enact a successful identity change, SRA had to engage in a series of change episodes whereby it deliberately implemented new routines that forged novel relationships with actors within the ecosystem. This permitted SRA to gradually align its identity to the evolving needs of the RDS-TMC service ecosystem. Our findings suggest that deliberate attempts to implement innovative mobile services – especially those involving public-private partnerships – trigger intriguing identity ambiguities and role dilemmas, and future research should therefore focus on effective strategies to identify, manage, and resolve inherent identity tensions.


2019 ◽  
Vol 11 (18) ◽  
pp. 5002 ◽  
Author(s):  
Zhang ◽  
Ma ◽  
Liu ◽  
Wang

Patent protection is a critical aspect of sustainable technology innovation, which is currently facing the challenge of patent risk. This study aimed to help enterprises prevent and avoid patent risk in a global view of technology innovation, and to propose a systematic evaluation model for patent risk. By combining the entropy method with the analytic hierarchy process (AHP), this study constructed an analytic hierarchy model of patent risk. Some indexes in the model were selected based on the summary of prior literature, and other indexes were selected according to experts’ communication, which helped us to generalize the patent risk as comprehensively as possible. The AHP evaluation results determined the weight and relative materiality for each risk factor, which were contained in a criteria layer and a sub-criteria layer. The entropy method integrated the evaluation weights of different experts’ opinions. By dividing the risk factors into three categories, namely “high”, “medium”, or “low”, according to the priority degree, the risk priority ranking was obtained. Suggestions are discussed regarding support for enterprises in dealing with patent risk that may occur during international trade or other commercial activities.


Author(s):  
Thomas C. Reeves ◽  
John G. Hedberg

Evaluation falls into the category of those often neglected human practices such as exercise and eating right. All of us involved in education or training know that we should engage in systematic evaluation when designing or implementing any type of learning environment, but we rarely get around to it. Perhaps this lapse stems from the fact that most instructional design models such as the ubiquitous ADDIE (Analysis, Design, Development, Implementation, and Evaluation) model (Molenda, 2003) appear to suggest that we can postpone evaluation until the end of the process. Whatever the reason, evaluation often remains in the realm of promises made, but not kept, such as “I’ll eat better tomorrow.”


2000 ◽  
Vol 44 (12) ◽  
pp. 2-692-2-695 ◽  
Author(s):  
Michelle M. Robertson

Case studies where a participatory approach was used to design, implement and evaluate human factors training programs within in aviation maintenance operations environment is presented in this paper. A systematic evaluation model with five levels of training effectiveness measures was used to measure the effects of two human factors, maintenance resource management training programs. Positive gains from participatory ergonomics related to these human factors training programs are given.


2018 ◽  
Vol 31 (8) ◽  
pp. 1014-1029 ◽  
Author(s):  
Maryati Yusof ◽  
Mohamad Norzamani Sahroni

Purpose The purpose of this paper is to present a review of health information system (HIS)-induced errors and its management. This paper concludes that the occurrence of errors is inevitable but it can be minimised with preventive measures. The review of classifications can be used to evaluate medical errors related to HISs using a socio-technical approach. The evaluation could provide an understanding of errors as a learning process in managing medical errors. Design/methodology/approach A literature review was performed on issues, sources, management and approaches to HISs-induced errors. A critical review of selected models was performed in order to identify medical error dimensions and elements based on human, process, technology and organisation factors. Findings Various error classifications have resulted in the difficulty to understand the overall error incidents. Most classifications are based on clinical processes and settings. Medical errors are attributed to human, process, technology and organisation factors that influenced and need to be aligned with each other. Although most medical errors are caused by humans, they also originate from other latent factors such as poor system design and training. Existing evaluation models emphasise different aspects of medical errors and could be combined into a comprehensive evaluation model. Research limitations/implications Overview of the issues and discourses in HIS-induced errors could divulge its complexity and enable its causal analysis. Practical implications This paper helps in understanding various types of HIS-induced errors and promising prevention and management approaches that call for further studies and improvement leading to good practices that help prevent medical errors. Originality/value Classification of HIS-induced errors and its management, which incorporates a socio-technical and multi-disciplinary approach, could guide researchers and practitioners to conduct a holistic and systematic evaluation.


2010 ◽  
Vol 52 ◽  
pp. 23-37
Author(s):  
Lina Markevičiūtė

Kiekvieną organizaciją galima apibūdinti kaip sudėtingą sistemą, veikiančią ir siekiančią savo tikslų informacijos ir informacinių procesų dėka, todėl organizacijos turi skirti deramą dėmesį savo informaciniam potencialui formuoti ir stiprinti. Siekiant sistemingo organizacijos informacinės veiklos vertinimo, užtikrinto tobulinimo ir efektyvesnio bendrųjų tikslų įgyvendinimo, tikslinga taikyti kokybės vadybos metodus. Kokybės vadybos teorija siūlo įvairius tam tikros organizacijos veiklos srities vertinimo ir tobulinimo sprendimus. Vienas iš jų – naudoti veiklos brandos vertinimo modelius.Šio straipsnio tikslas – pristatyti organizacijos informacinės brandos vertinimo modelį, atitinkantį organizacijos veiklos brandos vertinimo modeliams keliamus reikalavimus. Tikslo siekiama įgyvendinant šiuos uždavinius: 1) straipsnyje analizuojant bendrąją organizacijos brandos ir brandos vertinimo modelių koncepciją išskiriami kokybiniai tokio pobūdžio modelių požymiai; 2) išgryninama organizacijos informacinės brandos samprata; 3) identifikuojami egzistuojančių organizacijos informacinės brandos vertinimo modelių privalumai ir trūkumai; 4) remiantis atlikta analize kuriamas patobulintas informacinės brandos modelis.Tyrimo metodika. Straipsnis parengtas remiantis teoriniu tyrimu, taikant sisteminės, indukcinės analizės logiką, abstrakcijos, apibendrinimo, dedukcijos metodus. Informacinės brandos modelis tobulintas taikant operacionalizacijos metodą.Pagrindiniai žodžiai: informacinė organizacijos branda, informacinės brandos vertinimo modelis.Model of Evaluating Information maturity of organizationsLina Markevičiūtė SummaryEvery organization is a complex system that operates and reaches its goals thanks to information and information processes. Therefore, an organization has to focus attention on its information potential formation and consolidation. The purpose of the work was to elaborate a model of evaluating organization’s informational maturity, which would meet the requirements to the organization’s activity maturity models. An organization that is applying the evaluation model of its informational maturity, can ensure a systematic evaluation of its informational activity, succenfal development and effective functioning.


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