Leveraging Localized Social Media Insights for Industry Early Warning Systems

2018 ◽  
Vol 17 (01) ◽  
pp. 357-385 ◽  
Author(s):  
Juan Bernabé-Moreno ◽  
Álvaro Tejeda-Lorente ◽  
Carlos Porcel-Gallego ◽  
Enrique Herrera-Viedma

Social Media (SM) has become the easiest, cheapest and fastest channel for companies to identify the events that affect their customers. The geo-location capabilities of the SM interactions enable Early Warning Systems to alert not only when the quality of service decays, but also where and how many customers are impacted. In this paper we present a system and a set of supporting metrics that exploit the geo-localized SM stream, quantify the perceived impact of events, incidents, etc. on a particular area over time. Industrial service providers can add this perceptional perspective to their standard monitoring tools to enable a prompt and appropriate reaction, the decision-making in marketing activities and to unveil customer acquisition opportunities applying the system to the competitors’ customers.

2020 ◽  
Vol 3 (2) ◽  
pp. 348-356
Author(s):  
Sutikno Sutikno ◽  
Sandu Siyoto ◽  
Byba Melda Suhita

Hospitals are required to always improve the quality of service provided to patients. These challenges have forced the hospital to develop its ability to manifest in various aspects of health care quality responsible. One of them by applying the assessment and early detection in patients kegawatan as well as the critical state of activation becomes very important. Quick and proper response to a nurse against the worsening conditions of patients giving a great impact to the quality of the quality of service provided. The purpose of this research is to analyze the implementation of Early Warning systems (EWSS) Score against AvLOS and trust patients in Inpatient installation at Jombang General Hospitals. The research design was analytic observational with a quantitative approach. Research variables i.e. implementation of EWSS as independent variables. AvLos and trust patients as the dependent variable. The population of this entire research nurses in Inpatient installation at Jombang General Hospitals as much as 135 nurses, patients and families of patients who are being treated in Inpatient installation at Jombang General Hospitals Jombang. Samples taken with the cluster random sampling technique as much as 101 respondents. Data is collected with instruments ceklist and processed in coding, editing, tabulating and scoring as well as tested with logistics regression test. Logistic regression results indicate that partially and simultaneously show that the value of p values < 0.05 so that there were the implementation of Early Warning systems (EWSS) Score against AvLOS and trust of the patient, and the simultaneous influence of 83.2%. The existence of implementation of EWSS in patients with good then early detection and response officers can be done in a proper and effective against the condition and the healing of patients and can shorten the day care patients, so that it can affect the confidence and trust family and patient in receiving health services in the hospital


2021 ◽  
Author(s):  
Thierry Hohmann ◽  
Judit Lienert ◽  
Jafet Andersson ◽  
Darcy Molnar ◽  
Peter Molnar ◽  
...  

&lt;p&gt;&lt;strong&gt;Introduction&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;Flood early warning systems (FEWS) can reduce casualties and economic losses (UNEP, 2012). The EC Horizon 2020 project FANFAR (www.fanfar.eu) aims to co-develop a FEWS in West Africa together with stakeholders, predicting streamflow and return period threshold exceedance (Andersson et al., 2020). A Multi-Criteria Decision Analysis (MCDA) indicated, that stakeholders find information accuracy especially important, among a broad set of fundamental objectives (Lienert et al., 2020). Social media have the potential to support accuracy assessment by detecting flood events (Lorini et al., 2019; de Bruijn et al., 2019) due to their large spatial coverage (Restrepo-Estrada et al., 2018). We investigated the potential of social media to assess FANFAR forecast accuracy.&lt;/p&gt;&lt;p&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Research Approach&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;FANFAR forecasts are based on HYPE, which is a semi-distributed land-cover and sub-catchment based hydrological model (Arheimer et al., 2020). We lumped the forecasted flood risk (FFR) on a country scale and compared it to flood events detected on Twitter, using an algorithm (FEDA) developed by de Bruijn et al. (2019). FEDA detects flood-related tweet bursts based on regionally and temporally adjusted thresholds (de Bruijn et al., 2019). We compared FEDA detected events with floods from the disaster database EM-DAT (https://www.emdat.be/), to find if tweets indicate flooding. We also compared FEDA to the lumped FFR to identify false positives (FP), false negatives (FN), and true positives (TP), from which we deduced the probability of detection (POD) and false alarm rate (FAR). We further calculated the correlation of single flood-related tweets with the lumped FFR and investigated seasonality, lag, and the influence of rainfall.&lt;/p&gt;&lt;p&gt;&amp;#160;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Findings&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;The detailed findings are described in Hohmann (2021). FEDA (i.e., tweets) and EM-DAT events (i.e., floods) mostly occurred in the same period. However, FEDA detected shorter and more frequent events than EM-DAT. In the Upper Niger, POD&lt;sub&gt;FEDA&lt;/sub&gt; and FAR&lt;sub&gt;FEDA&lt;/sub&gt; (deduced from FEDA) were of similar order of magnitude as the POD&lt;sub&gt;S&lt;/sub&gt; and FAR&lt;sub&gt;S&lt;/sub&gt; (deduced from streamflow) but were different in the Lower Niger region. This suggests that tweets can be employed additionally to e.g. streamflow timeseries as a complementary way to evaluate accuracy. Correlation analysis between single flood-related tweets and the lumped FFR showed no relationship. We also did not find a systematic influence of seasonality or a lagged response between tweets and FFR. The correlation coefficients between tweets and rainfall ranged from 0.1-0.9, but were mostly non-significant. This suggests that a performance assessment based on single tweets is not (yet) adequate. Also, since FEDA does not differentiate between pluvial and fluvial floods, it is less suited to assess the accuracy of FANFAR. Our findings suggest the need for inclusion of other factors into the performance assessment of FEWSs, such as regional thresholds to identify TP, FP, and FN. Also, rainfall causing pluvial flooding must be considered. Finally, our approach is limited to Twitter. Further research should assess the potential of e.g. Facebook to be included in FEWS performance assessment. The question whether social media, FEWSs, or EM-DAT are correct remains, and is in our opinion best addressed by employing multiple data sources.&lt;/p&gt;


2021 ◽  
Author(s):  
Lingyao Li ◽  
Lei Gao ◽  
Jiayan Zhou ◽  
Zihui Ma ◽  
David Choy ◽  
...  

The U.S. needs early warning systems to help it contain the spread of infectious diseases. Conventional early warning systems use lab-test results or dynamic records to signal early warning signs. New early warning systems can supplement these data with indicators of public awareness like news articles and search queries. This study aims to explore the potential of utilizing social media data to enhance early warning of the COVID-19 outbreak. To demonstrate the feasibility, this study conducts a retrospective analysis and investigates more than 14 million related Twitter postings in the date range from January 20 to March 10, 2020. With the aid of natural language processing tools and machine learning classifiers, this study classifies each of these tweets into either a signal or a non-signal. In this study, a 'signal' tweet implies that the user recognized the COVID-19 outbreak risk in the U.S. This study then proposes a parameter 'signal ratio' to signal warning signs of the COVID-19 pandemic over periods. Results reveal that social media data and the signal ratio can detect the hazards ahead of the COVID-19 outbreak. This claim has been validated with a leading time of 16 days through the comparison to other referenced methods based on Google trends or media news.


2014 ◽  
Vol 31 ◽  
pp. 1051-1060 ◽  
Author(s):  
J. Bernabé-Moreno ◽  
A. Tejeda-Lorente ◽  
C. Porcel ◽  
E. Herrera-Viedma

2003 ◽  
Vol 18 (2) ◽  
pp. 44-50 ◽  
Author(s):  
Martin Lesjak

Computerized, continuous monitoring environmental early warning systems are complex networks that merge measurements with the information technology. Accuracy, consistency, reliability and data quality are their most important features. Several effects may disturb their characteristics: hostile environment, unreliable communications, poor quality of equipment nonqualified users or service personnel. According to our experiences, a number of measures should be taken to enhance system performances and to maintain them at the desired level. In the paper, we are presenting an analysis of system requirements, possible disturbances and corrective measures that give the main directives for the design, construction and exploitation of the environmental early warning systems. Procedures which ensure data integrity and quality are mentioned. Finally, the contemporary system approach based on the LAN/WAN network topology with Intranet/Internet software is proposed, together with case descriptions of two already operating systems, based on computer-network principle.


2020 ◽  
Author(s):  
Aminu Aliyu Umar ◽  
Saidu Ibrahim ◽  
Idris Liman ◽  
Calvin Chama ◽  
Munirdeen Ijaiya ◽  
...  

Background Obstetric Early Warning Systems (EWS) use combined clinical observations to predict increased risk of deterioration and alert health workers to institute actions likely to improve outcomes. The objective of this study was to explore the experience of health workers and managers who implemented a low resource setting specific statistically derived and validated EWS and to assess its effectiveness in improving health outcomes. Methods This mixed-method study included 2400 women admitted to inpatient wards between 1 August 2018 and 31 March 2019 at three tertiary Nigerian hospitals (1 intervention and 2 control) with pregnancy and childbirth related complications. The quality of patient monitoring and prevalence of outcomes were assessed through retrospective review of case notes before and 4 months after EWS was introduced. Outcomes were maternal death, direct obstetric complications, length of hospital stay, speed of clinical review, caesarean section(CS) and instrumental birth rates. Qualitative interviews and focus group discussions were undertaken to explore the views of healthcare workers on acceptability and usability of the EWS. Results EWS was correctly used in 51% (n=307) of cases. Of these, 58.6% (180) were predicted to have increased risk of deterioration, and 38.9% (n=70) were reviewed within 1 hour. There was a significant improvement in the frequency of vital signs recording in the intervention site: observed/expected frequency improved to 0.91 from 0.57, p<0.005, but not in the control sites. CS rate dropped from 39.9% to 31.5% (chi-square p=0.002). No statistically significant effect was observed in the other outcomes. Health workers reported positive experience using EWS, with the feeling that it helped cope with work demands while making it easier to detect and manage deteriorating patients. Nurses and doctors reported that the EWS was easy to use, evaluate at a glance, and that scores consistently correlated with the clinical picture of patients. Identified challenges to use included rotation of clinical staff, low staffing numbers and monitoring equipment. Conclusion The implementation of EWS improved the quality of patient monitoring, but a larger study will be required to explore the effect on critical care admission and health outcomes. With modifications to suit the setting, coupled with regular training, the EWS is a feasible and acceptable tool to cope with the unique demands faced in low resource settings.


2020 ◽  
Author(s):  
Aminu Umar ◽  
Saidu Ibrahim ◽  
Idris Liman ◽  
Calvin Chama ◽  
Munirdeen Ijaiya ◽  
...  

Abstract Background Obstetric Early Warning Systems (EWS) use combined clinical observations to predict increased risk of deterioration and alert health workers to institute actions likely to improve outcomes. The objective of this study was to assess the effectiveness of a validated obstetric EWS in improving health outcomes and explore the experience of health workers/managers regarding its use. Methods This mixed-method study included 2400 obstetric admissions to inpatient wards between 1 August 2018 and 31 March 2019 at three tertiary Nigerian hospitals (1 intervention and 2 control). The quality of patient monitoring and prevalence of outcomes were assessed through retrospective review of case notes before and 4 months after EWS was introduced. Outcomes were maternal death, direct obstetric complications, length of hospital stay, speed of clinical review, caesarean section (CS) and instrumental birth rates. Qualitative data was collected to explore the views of healthcare workers on EWS’ acceptability and usability.Results EWS correctly used in 51% (n=307) of cases. Of these, 58.6% (180) predicted to have increased risk of deterioration, and 38.9% (n=70) were reviewed within 1 hour. There was a significant improvement in the frequency of vital signs recording in the intervention site: observed/expected frequency improved to 0.91 from 0.57, p<0.005, but not in the control sites. CS rate reduced from 39.9% to 31.5% (chi-square p=0.002). No statistically significant effect was observed in the other outcomes.Health workers reported that the EWS helped cope with work demands while making it easier to detect and manage deteriorating patients. Nurses and doctors reported that the EWS was easy to use, and that scores consistently correlated with the clinical picture of patients.Identified challenges included rotation of clinical staff, low staffing numbers and monitoring equipment.Conclusion The implementation of EWS improved the quality of patient monitoring, but a larger study will be required to explore the effect on health outcomes. With modifications to suit the setting, coupled with regular training, the EWS is a feasible and acceptable tool to cope with the unique demands faced in low-resource settings. Trial registration: ISRCTN, ISRCTN15568048. Registration date; 9/09/2020- Retrospectively registered, http://www.isrctn.com/ISRCTN15568048


2020 ◽  
Author(s):  
Aminu Umar ◽  
Saidu Ibrahim ◽  
Idris Liman ◽  
Calvin Chama ◽  
Munirdeen Ijaiya ◽  
...  

Abstract BackgroundObstetric Early Warning Systems (EWS) use combined clinical observations to predict increased risk of deterioration and alert health workers to institute actions likely to improve outcomes. The objective of this study was to assess the effectiveness of a validated obstetric EWS in improving health outcomes and explore the experience of health workers/managers regarding its use.MethodsThis mixed-method study included 2400 obstetric admissions to inpatient wards between 1 August 2018 and 31 March 2019 at three tertiary Nigerian hospitals (1 intervention and 2 control). The quality of patient monitoring and prevalence of outcomes were assessed through retrospective review of case notes before and 4 months after EWS was introduced. Outcomes were maternal death, direct obstetric complications, length of hospital stay, speed of clinical review, caesarean section (CS) and instrumental birth rates. Qualitative data was collected to explore the views of healthcare workers on EWS’ acceptability and usability.ResultsEWS correctly used in 51% (n=307) of cases. Of these, 58.6% (180) predicted to have increased risk of deterioration, and 38.9% (n=70) were reviewed within 1 hour. There was a significant improvement in the frequency of vital signs recording in the intervention site: observed/expected frequency improved to 0.91 from 0.57, p<0.005, but not in the control sites. CS rate reduced from 39.9% to 31.5% (chi-square p=0.002). No statistically significant effect was observed in the other outcomes.Health workers reported that the EWS helped cope with work demands while making it easier to detect and manage deteriorating patients. Nurses and doctors reported that the EWS was easy to use, and that scores consistently correlated with the clinical picture of patients.Identified challenges included rotation of clinical staff, low staffing numbers and monitoring equipment.ConclusionThe implementation of EWS improved the quality of patient monitoring, but a larger study will be required to explore the effect on health outcomes. With modifications to suit the setting, coupled with regular training, the EWS is a feasible and acceptable tool to cope with the unique demands faced in low-resource settings. Trial registration: ISRCTN, ISRCTN15568048. Registration date; 9/09/2020- Retrospectively registered, http://www.isrctn.com/ISRCTN15568048


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