Computer human factors in computer interface design (panel session)

1985 ◽  
Vol 16 (4) ◽  
pp. 137-138
Author(s):  
Thomas Moran ◽  
Judith Reitman Olson ◽  
Dennis Wixon ◽  
John Whiteside ◽  
Robert Mack
Keyword(s):  
Human Factors ◽  
Interface Design ◽  
Computer Interface ◽  
Panel Session

Design Guidelines and the Human Factors of Interface Design

1986 ◽  
Vol 30 (14) ◽  
pp. 1358-1362 ◽  
Author(s):  
Louis Tijerina
Keyword(s):  
Research And Development ◽  
Human Factors ◽  
Design Process ◽  
Interface Design ◽  
Computer Systems ◽  
Design Guidelines ◽  
Computer Interface ◽  
Future Research ◽  
System Designer ◽  
Military Organizations

The proliferation of computer systems in recent years has prompted a growing concern about the human factors of interface design. Industrial and military organizations have responded by supporting studies in user-computer interaction and, more recently, products which might aid in the design of interfaces. One type of design aid which attempts to make findings of user-computer interface (UCI) research available to the system designer is the interface design guidelines document. This paper reviews literature about the design process and how design guidelines or standards might fit into that activity. Suggestions are offered about where future research and development might be directed in order to enhance the use of guidelines in the interface design process and so enhance the final product as well.

A Human Factors View of the Digital Divide

2013 ◽  
pp. 1510-1532
Author(s):  
Kayenda T. Johnson ◽  
Tonya L. Smith-Jackson
Keyword(s):  
Human Factors ◽  
Digital Divide ◽  
Interface Design ◽  
Hispanic Americans ◽  
The United States ◽  
Computer Interface ◽  
Cultural Backgrounds ◽  
User Groups ◽  
User Learning ◽  
Interface Metaphor

This chapter addresses a problem that centers on the persistent disparities in computer use and access among citizens of varying cultural backgrounds. The chapter begins with discussion about the digital divide among ethnic minorities, particularly African-Americans and Hispanic-Americans (Latinos), in the United States. This chapter defines “access” as having a computer interface that facilitates user learning. One proposed human factors intervention for this problem of access is in recognizing and accounting for culture’s influence on cognition. This discussion is grounded in the development and employment of computer interface metaphor designs that are culturally valid for target user groups. We also provide examples of challenges that users may encounter when inappropriate interface metaphor are built into a computer interface design. Finally, the chapter highlights various human factors interventions and considerations that will provide a pathway to achieving greater levels of e-inclusivity and for providing citizens with equitable access to information.

A Human Factors View of the Digital Divide

2010 ◽  
pp. 606-629
Author(s):  
Kayenda T. Johnson ◽  
Tonya L. Smith-Jackson
Keyword(s):  
Human Factors ◽  
Digital Divide ◽  
Interface Design ◽  
Hispanic Americans ◽  
The United States ◽  
Computer Interface ◽  
Cultural Backgrounds ◽  
User Groups ◽  
User Learning ◽  
Interface Metaphor

This chapter addresses a problem that centers on the persistent disparities in computer use and access among citizens of varying cultural backgrounds. The chapter begins with discussion about the digital divide among ethnic minorities, particularly African-Americans and Hispanic-Americans (Latinos), in the United States. This chapter defines “access” as having a computer interface that facilitates user learning. One proposed human factors intervention for this problem of access is in recognizing and accounting for culture’s influence on cognition. This discussion is grounded in the development and employment of computer interface metaphor designs that are culturally valid for target user groups. We also provide examples of challenges that users may encounter when inappropriate interface metaphor are built into a computer interface design. Finally, the chapter highlights various human factors interventions and considerations that will provide a pathway to achieving greater levels of e-inclusivity and for providing citizens with equitable access to information.

Human Factors Problems in Interactive Voice Response (IVR) Applications: Do we Need a Guideline/Standard?

1992 ◽  
Vol 36 (3) ◽  
pp. 222-226 ◽  
Author(s):  
Daryle Jean Gardner-Bonneau
Keyword(s):  
User Interface ◽  
Human Factors ◽  
Interface Design ◽  
Interactive Voice Response ◽  
User Interface Design ◽  
Application Development ◽  
Design Guideline ◽  
Dialogue Design ◽  
Specification Document ◽  
Voice Response

The purpose of this paper is to present a case for the development of a user interface design guideline or standard for interactive voice response applications, to be widely disseminated throughout business and industry. A number of sample problems are cited, based on the author's consulting experience in this area, which serve to demonstrate that many of the problems encountered in IVR application development, particularly in scripting/dialogue design and use of automated speech recognition as a front-end, are not only solvable, but easily avoidable, given the current human factors knowledge base. The paper also discusses the Specification Document developed by the Voice Messaging User Interface Forum (1990, April), and the reasons why it cannot be applied, as written, to the user interface design of more complex IVR applications. Finally, the author proposes an approach to developing the proposed guideline/standard.

Human Factors in Architecture: A View from the Field

1982 ◽  
Vol 26 (2) ◽  
pp. 203-203
Author(s):  
James A. Wise
Keyword(s):  
Built Environment ◽  
Human Factors ◽  
Case Studies ◽  
Real World ◽  
Architectural Design ◽  
Recent Case ◽  
Panel Session ◽  
Real World Problems

This is a panel session focused on the applications of Human Factors to real world problems in architectural design. Five representatives from various design & research professions will present recent case studies of theirs, and examine the contribution that Human Factors made to these projects. The diversity of their examples shows the usefulness and importance on integrating concerns for the human user into plans for the built environment.

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