Putting Technology in Its Place: Design Thinking’s Social Technology at Work

2020 ◽  
Vol 62 (2) ◽  
pp. 53-83 ◽  
Author(s):  
Jeanne Liedtka

Design thinking can be a critical facilitator of new technologies, but it is also a technology in its own right—a social technology that encourages more productive innovation conversations that are strategically valuable for dynamic capability building. By overcoming social and psychological barriers in innovation processes, design thinking accelerates progress on critical imperatives: allowing innovators at all levels to sense new opportunities; seize them by overcoming cognitive biases and aligning stakeholders; and transform and reconfigure resources. It accomplishes this through a set of well-recognized practices.

Author(s):  
Timur Ergen

This chapter brings together arguments from economics, sociology, and political economy to show that innovation processes are characterized by a dilemma between the advantages of aligned expectations—including greater coordination and investment—and those of diversity, including superior openness to new technological possibilities. To illustrate the argument, the chapter discusses a historical case involving one of the largest coordinated peace-time attempts to hasten technological innovation in the history of capitalism, namely the US energy technology policies of the 1970s and 1980s. Close examination of the commercialization of photovoltaics and synthetic fuel initiatives illustrates both sides of the dilemma between shared versus diverse expectations in innovation: coordination but possible premature lock-in on the one hand, and openness but possible stagnation on the other. The chapter shows that even the exploration and interpretation of new technologies may be as much a product of focused investment as of trial-and-error search.


2019 ◽  
Vol 34 (62) ◽  
pp. 82-93
Author(s):  
Joaquim Jose Carvalho Proença ◽  
Fernando Jiménez Sáez

Dynamic capabilities to innovate can be acquired regardless of the size of a company, but this requires that users participating in innovation processes be identified (value proposition segments) and the way organizations interact with these users be understood (processes). Small businesses can innovate with fewer financial and human resources using Customer Discovery, environment scanning, immersion, customer journey mapping, Customer Validation with validation of ideas and solutions in dynamic group sessions, Gamification, Design Thinking and prototyping workshops. The methodology used herein is that of literature review in the areas of process, products and dynamic capabilities innovation of companies. The objective of this research is to explore innovative processes that take into account and involve greater user collaboration that small businesses can exploit, which are targeted at the end user. Innovation does not have to be uncertain or expensive and can be developed through organizational innovation and innovation of collaborative processes with users.


Author(s):  
Christina Marie Mitcheltree ◽  
Halvor Holtskog ◽  
Geir Ringen

AbstractWith complex technology-intense industries follows an ever-increasing need for rapid innovation processes. Yet, innovation speed and the time from idea to product realization can vary and be unpredictable.Design Thinking (DT) is suggested as a key driver to impact the speed of product innovation within product development projects. To understand and aid the road from early ideas and concepts to value- added products, this paper will provide a literature study on how Design Thinking can facilitate improved product innovation performance through innovation speed.The paper seeks to develop an overview of new insight on DT applicability for improved product innovation capability. This is done by identifying components that comprise DT´s innovative ability and appropriateness to product development contexts beyond the early creative phases of product development.As DT emphasize on visualization and re-framing problems, it contributes to enhanced clarity, meaning and confidence in ideas and decisions. DT in this way may impact strategy formulation and speed up complex innovation processes by pre-experiencing future situations.


IMP Journal ◽  
2018 ◽  
Vol 12 (2) ◽  
pp. 368-391
Author(s):  
Olga Mikhailova

Purpose The purpose of this paper is to address challenges and opportunities that smaller hospitals with limited resources may face when they are adopting and implementing innovative technologies. Design/methodology/approach Based on a single case study with interviews and document analysis, this paper focuses on the recombination of resources, actors and activities during the process of technology adoption and implementation at a Danish hospital. Theoretically, it takes an interaction perspective for exploring the interplay between inner and outer networking during the innovation processes. Findings This study illustrates how the adoption and implementation of advanced medical technology requires significant investment, which is particularly burdensome for smaller hospitals. Constrained by limited resources, they have to develop creative combinations of resources through negotiation and embrace collaborative approaches to join and sustain themselves in the user-producer network. Originality/value This paper contributes to the innovation field by suggesting ways in which practitioners at smaller hospitals can align with technology providers’ strategies and succeed by positioning their hospitals in relation to extended user-producer networks. This study further emphasizes the necessity of a broader discussion regarding the importance of user-producer interactions during innovation processes in health care settings.


Author(s):  
R. Kelly Garrett

Misperceptions about climate change are widespread, and efforts to correct them must be grounded in an understanding of the factors, both individual and social, that contribute to them. These factors can be organized into four broad categories: motivated reasoning, non-motivated information processing biases, social dynamics, and the information environment. Each type of factor is associated with a host of related strategies for countering false information and beliefs. Motivated biases can be reduced with affirmations, by attempting to depoliticize the issue, and via an evidentiary “tipping point.” Other cognitive biases highlight the importance of clarity, simplicity, and repetition. When correcting errors that contain an inaccurate causal explanation, it is also important to provide an alternative account of the event in question. Message presentation techniques can also facilitate updating beliefs. Beliefs have an important social dimension. Attending to these factors shows the importance of strategies that include: ensuring that lay people consistently have the tools that help them evaluate experts; promoting confidence among those who hold accurate beliefs; facilitating diverse, unsegregated social networks; and providing corrections from unexpected sources. Finally, the prevalence of misinformation in the information environment is highly problematic. Strategies that news organizations can employ include avoiding false balance, adjudicating among contradictory claims, and encouraging accuracy on the part of political elites via fact checking. New technologies may also prove an important tool: search engines that give preferential treatment to accurate information and automated recommendations of accurate information following exposure to inaccuracies both have the potential to change how individuals learn about climate change.


2020 ◽  
Vol 165 ◽  
pp. 03012
Author(s):  
Liu Qiong ◽  
Zeng Dongling ◽  
Ouyang Zhengping ◽  
Zhang Yinzu ◽  
Yang Yongchang ◽  
...  

With the rapid development of Internet cloud computing technology, big data and visualization and other new technologies, the powerful data storage, calculation and analysis capabilities of new technologies provide favorable conditions for improving the timeliness, reliability and informatization level of foundation pit monitoring. By using SaaS mode and cloud computing technology, this paper subdivides the requirements of foundation pit monitoring work, and puts forward solutions according to design thinking and design means. The foundation pit monitoring information cloud platform is built in the way of Cloud Architecture, which greatly improves the efficiency of foundation pit monitoring, and realizes the high sharing of monitoring data information and platform resources.


2019 ◽  
Vol 110 ◽  
pp. 02161
Author(s):  
Muhammet Fakhratov ◽  
Vitaly Chulkov ◽  
Dmitry Fayzullin ◽  
Salavat Zaidullin

During the life cycle, the state of an object is modified. The information for stepwise and phased study of innovation processes is characterized as local and torn in time, while the life cycle approach regards the process of creating and developing technological innovations as a dynamically synchronized system. The development of organizational and technological systems is being implemented in two directions: the improvement of basic and the creation of fundamentally new technologies. The life cycles of all objects, processes and systems are built on one info graphic model: any life cycle begins with the birth, passes through the stages of growth, maturity, decay and decline. Therefore, it is advisable to consider the innovative investment and construction life cycle of an object as a combination of a series of successive stages (cycles). They are sub-cycles during the period from the beginning of the idea of the initial design and construction of an object until the demolition, complete disassembly, disposal of construction and demolition waste (CDW) and non-recyclable parts of them.


Author(s):  
Amilton R.Q. Martins ◽  
Márcia Capellari ◽  
Glauber Signori ◽  
Fahad Kalil ◽  
Suellen Spinello

This article presents a case of using Design Thinking in a course of an undergraduate degree. The Design Thinking offers an innovation in thinking, consisting of a cycle of steps comprising inspiration, ideation and implementation. Assuming that it has currently shown on the rise the term innovation together with the large number of startups and the high demand of enterprises to adapt new technologies and create competitive advantages in the environment in which they operate. As experiment we used the Design Thinking in a course of Creativity and Innovation in Undergraduate of Information Systems, running the steps of immersion, design, prototyping and validation, in order to generate non-existent or deficit services ideas that might be offered by third parties in the campus of the college. After the description of the steps of the experiment, are presented some qualitative and quantitative results and future work.


Sign in / Sign up

Export Citation Format

Share Document