scholarly journals Contextualized measures of public service motivation: the case of Spain

2016 ◽  
Vol 83 (1) ◽  
pp. 43-62 ◽  
Author(s):  
Xavier Ballart ◽  
Clara Riba

Since the initial ‘public service motivation’ concept and measures were developed, various studies have raised concerns with regard to cultural differences. According to previous research trying to supplement the four original dimensions of the original construct with a fifth dimension, this study follows this same strategy, taking into account three aspects of the Napoleonic administrative tradition. The analysis captures one new dimension with political loyalty values, which slightly improves the measurement of public service motivation in that specific context. Points for practitioners Previous research has showed that ‘public service motivation’ has consequences in terms of individual and collective behaviour and, thus, it may contribute to improve organizations. Public service motivation has been related to performance, organizational commitment and job satisfaction, among other attitudes and behaviours. It has also been used by public administrations in job selection processes.

2014 ◽  
Vol 37 (3) ◽  
pp. 351-368 ◽  
Author(s):  
Geunpil Ryu

Research on public service motivation (PSM) has paid attention to the concept of fit to identify underlying mechanisms of the relationship between PSM and beneficial outcomes such as higher job satisfaction and organizational commitment. Nonetheless, there have been rare studies aimed at theoretically comparing PSM with the person–environment (P–E) fit. In this article, PSM is reviewed from the perspective of P–E fit, not only because PSM and P–E fit share some theoretical perspectives, such as job attraction, employee rewards, and individual performance, but also because incorporating the concept of PSM into the fit framework may allow us to better understand PSM and enhance its theoretical development. This article concludes that PSM has a complementary relationship with P–E fit as the two provide more concrete and valid explanations for job applications, outcomes, and rewards when they are incorporated.


2017 ◽  
Vol 17 (3) ◽  
pp. 293-310 ◽  
Author(s):  
Vickie L. Edwards

Using the Steers and Rhodes (1978) model of absenteeism behavior, this paper examines ability to attend and attendance motivation factors for public and non-profit managers. Attendance motivation factors utilized in this study include public service motivation, job satisfaction, and organizational commitment. T-tests and OLS regressions suggest that there are significant differences between absenteeism in the public and non-profit sectors and between genders. The results also suggest that organizational commitment, especially in terms of stakeholdership, is negatively associated with absenteeism. Perceptions of flexibility are found to be positively associated with the number of days missed.


2019 ◽  
Vol 9 (2) ◽  
pp. 162-178
Author(s):  
Wayu Eko Yudiatmaja

Public service motivation is an emerging topic in the study of public administration, but no study has adequately investigated how it affects employee service orientation through job satisfaction and organizational commitment. The present study is ultimately aimed to fill the research gap by examing whether public service motivation influences service orientation and if so, whether the effect is mediated by job satisfaction and organizational commitment. Data were analyzed by using WarpPLS 6.0. Using a sample of 160 public servants in the city government of Tanjungpinang, the results indicate that employee service orientation is directly and positively affected by PSM. In addition, public service motivation also has an indirect impact on employee service orientation through job satisfaction and organizational commitment. Furthermore, the theoretical and practical implications of the study for human resources management in the public sector are discussed.


2013 ◽  
Vol 10 (1) ◽  
pp. 41 ◽  
Author(s):  
L. O. Oyewobi

Public Service Motivation (PSM) has been reported to have significant influence on employees’ work attitudes. The study samples the opinion of Quantity Surveyors (QS) in Nigeria FederalMinistries and Parastatals by adopting PSM construct questionnaire template used by previous researchers to investigate the impact of PSM on job satisfaction and organizational commitment amongst QS. The data were subjected to descriptive statistics and correlation analysis, to precipitate major variables that exhibit significant impact on job satisfaction, organisational commitment and PSM amongst QS working in Nigerian public sectors. The research revealed that QS in public service are more satisfied with their job when adequate recognition is given and opportunities for advancement are encouraged. The result of the correlation also showed that strong positive relationship existed between job satisfaction and public interest and also between organizational commitment and self sacrifice with the r-value of 89% and 92% respectfully. The research recommended that advancement opportunity in career progression and professional development such as in-house training should be encouraged to improve quality service delivery and that PSM should be seen as a vital instrument that could be employed to search for individuals who are best suited and ready to render selfless service for public work.


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