Perceptions of Managerial Power as a Consequence of Managerial Behavior and Reputation

1983 ◽  
Vol 9 (1) ◽  
pp. 7-24 ◽  
Author(s):  
Dennis A. Gioia ◽  
Henry P. Sims

Subjects viewed a videotape of a manager behaving in either a positive, punitive, or goal-setting manner who was portrayed as having a reputation for effectiveness or ineffectiveness (or had no information given about his reputation). The impact of these variables upon perceptions of power was assessed. Managerial behavior signifi cantly influenced perceptions of reward, coercive, legitimate, expert, and referent power. Managerial reputation significantly influenced perceptions of legitimate, referent, and especially, expert power. The relationships between overt managerial behavior and subordinate power perception were replicated in a second more "natural" ex periment. The results suggested the existence of an "implicit power theory" evoked by these managerial behaviors and information cues.

2015 ◽  
Vol 5 (4) ◽  
pp. 344-364
Author(s):  
Mohammad Reza Jalilvand ◽  
Leila Nasrolahi Vosta

Purpose – The purpose of this paper is to examine the impact of five dimensions of power (coercive, expert, legitimate, referent, and reward) on employees’ affective commitment in the sport organizations using social exchange theory. Design/methodology/approach – Data were collected using a questionnaire including managerial power and affective commitment measures. A sample of 318 employees from a number of sport organizations operating in the Iran was used. Structural equation modeling was used to test the relationship between managerial power and affective commitment. Findings – There are two major findings in this research. First, the relationships among expert power, legitimate power, reward power, referent power, and affective commitment are positive and significant. Second, the construct of coercive power was not associated with employees’ affective commitment. The findings suggest that managerial power relates with a social exchange relationship where employees exchange positive outcomes including strong affective commitment. When people perceive manager power, they feel more affectively attached to their organizations. Research limitations/implications – Sampling was one of the limitations identified in this study. The fact that convenience sampling was used meant that results were not immediately transferable to the general working population. In addition, the sample subjects in this study were mostly employees who worked in the sport sector of Iran. Future research could look into extending the study population to include collect input from other types of organization. If samples were drawn from a wider range of demographics, then the results become more meaningful. Practical implications – Power generally refers to the ability, capacity or potential to get others do something, to command, to influence, to determine, or to control the behaviors, intentions, decisions, or actions of others in the pursuit of one’s own goals or interests despite resistance, as well as to induce changes. By utilizing expert power, reward power, legitimate power, and referent power, managers can promote affective organizational commitment and, thus, individual and organizational performance. It is likely that this occurs because people react reciprocally toward an organization that satisfies their needs, makes them feel that they are valued as human beings and that they deserve respectful treatment, and allows them to experience senses of purpose, self-determination, enjoyment, and belonging. Originality/value – The fact that power can be used as an effective tool to coordinate and manage others appears to be largely ignored in the literature. The paper contributes by filling a gap in the organization and management literature, in which empirical studies on managerial power as an antecedent of affective organizational commitment have been scarce until now.


2010 ◽  
Author(s):  
Anja Schiepe ◽  
Oliver C. Schultheiss ◽  
Hugo Kehr

2020 ◽  
Vol 31 (3) ◽  
pp. 465-487 ◽  
Author(s):  
Carla Ruiz-Mafe ◽  
Enrique Bigné-Alcañiz ◽  
Rafael Currás-Pérez

PurposeThis paper analyses the interrelationships between emotions, the cognitive information cues of online reviews and intention to follow the advice obtained from digital platforms, paying special attention to the moderating effect of the sequencing of review valence.Design/methodology/approachThe data were collected from 830 Spanish Tripadvisor users. In a two-step approach, a measurement model was estimated and a structural model analysed to test the proposed hypotheses. SmartPLS 3.0 software was used. The moderating effect of sequencing of reviews is tested.FindingsThe data analysis showed a bias effect of review sequence on the impact of online information cues and emotions on intention to follow advice obtained from Tripadvisor. When the online reviews of a restaurant begin with positive commentaries, their perceived persuasiveness is a stronger driver of the pleasure and arousal elicited by online reviews than when they begin with negative reviews. On the other hand, the perceived helpfulness of online reviews only triggers arousal when the user reads negative, followed by positive, comments. The impact of pleasure on intention to follow the advice provided in an online travel community is higher with positive-negative than with negative-positive sequences.Originality/valueWhile researchers have demonstrated the benefits of customer reviews on company sales, a largely uninvestigated issue is the interplay between emotions and cognitive information cues in the processing of online reviews. This is one of the first studies to examine the moderating effect of conflicting reviews on the impact of emotions and cognitive information cues on consumer intention to follow the advice obtained from digital services.


1984 ◽  
Vol 27 (3) ◽  
pp. 65-68 ◽  
Author(s):  
Stuart St.P. Slatter

2009 ◽  
Vol 17 (2) ◽  
pp. 234-239 ◽  
Author(s):  
Diná de Almeida Lopes Monteiro da Cruz ◽  
Cibele Andrucioli de Mattos Pimenta ◽  
Maria Fernanda Vita Pedrosa ◽  
Antônio Fernandes da Costa Lima ◽  
Raquel Rapone Gaidzinski

This article reports on a study on nurses' perception of power regarding their clinical role before and after implementation of a nursing diagnosis classification. Sixty clinical nurses (average age = 37.2 ± 7.0 years) from a Brazilian teaching hospital answered the Power as Knowing Participation in Change Tool (PKPCT) before and after the implementation of a diagnosis classification. PKPCT has four domains and provides total and partial scores. Reliability coefficients ranged from 0.88 to 0.98. Total scores were not statistically different between assessments (p=0.21), although scores in the "Involvement in Creating Change" domain were higher in the second assessment (p=0.04). Further studies providing sound evidence regarding the impact of nursing classification systems on nurses' power perception are needed to guide decisions on teaching and clinical practice.


2018 ◽  
Vol 82 (2) ◽  
pp. 124-141 ◽  
Author(s):  
Katrijn Gielens ◽  
Inge Geyskens ◽  
Barbara Deleersnyder ◽  
Max Nohe

Suppliers are increasingly being forced by dominant retailers to clean up their supply chains. These retailers argue that their sustainability mandates may translate into profits for suppliers, but many suppliers are cynical about these mandates because the onus to undertake the required investments is on them while potential gains may be usurped by the mandating retailer. We examine whether supplier fears are justified by studying the impact of Walmart's sustainability mandate on its suppliers’ (short-term) shareholder value. Although about two-thirds of suppliers are indeed financially harmed, approximately one-third benefit. To delve deeper into this variation, we relate suppliers’ short-term abnormal returns to Walmart's appropriation power and explore whether and to what extent a supplier's referent and expert power sources, derived from its marketing and operational characteristics, respectively, can counteract Walmart's appropriation attempts. We find that the supplier's marketing characteristics (its environmental reputation, brand equity, and advertising) provide it with the countervailing power needed to resist Walmart's appropriation attempts. In contrast, cost-efficient suppliers and suppliers that invest heavily in R&D have more difficulty withstanding Walmart's squeeze attempts.


2015 ◽  
Vol 4 (03) ◽  
Author(s):  
Ali Audah ◽  
Sahat Saragih

Research aim to enhancement of understanding of perception oforganizational politics from power sources perspective. Research subject are 51employees from various work organization. Perception of organizational politicsmeasured with researcher design scale. Power sources measured with standardizedscale. Data analyzed with multiple regression. Result of analysis shows: 1) F = 2,637and p = 0,046 (p < 0,05), legitimate power, reward power, expert power and referentpower simultaneously are in the same direction correlate with perception oforganizational politics with contribution of 18,7%; 2) Legitimate power B = – 0,340and p = 0,059 (p > 0,05) partially uncorrelated with perception of organizationalpolitics; 3) Reward power B = 1,601 and p = 0,046 (p < 0,05) shows that withcontrolling of legitimate, expert, and referent power, then correlation between rewardpower with perception of organizational politics significantly is in the same direction;4) Expert power B = – 0,649 and p = 0,277 (p > 0,05) partially uncorrelated withperception of organizational politics, and 5) Referent power B = – 1,304 and p =0,030 (p < 0,05) partially negative correlated with perception of organizationalpolitics.Keywords : organizational politics, legitimate power, reward power, expert powerreferent power


2018 ◽  
Vol 30 (4) ◽  
pp. 255-268 ◽  
Author(s):  
Karla María Alvarado-Ramírez ◽  
Víctor Hipólito Pumisacho-Álvaro ◽  
José Ángel Miguel-Davila ◽  
Manuel F. Suárez Barraza

PurposeThe purpose of this paper is to compare the practices of continuous improvement that are applied in medium and large manufacturing and service companies in two Latin American countries. At the same time, benefits and barriers experienced by these companies with regard to sustainability of continuous improvement are explored.Design/methodology/approachIn order to generate a comparative study between two Latin American countries, interviews were conducted with managers linked to continuous improvement in medium and large companies in the State of Puebla and the Metropolitan District of Quito, which are important areas in Mexico and Ecuador, respectively. Data were collected by means of document analysis, semi-structured interviews, and direct observation.FindingsCompanies in both countries identify the use of various techniques and/or tools for continuous improvement. The results of the empirical evidence show how the impact of the application of the techniques has been beneficial in economic and human terms. Thus, the exploratory study has permitted the identification of the drivers and inhibitors in the maintenance of continuous improvement.Research limitations/implicationsThe research is based on only two areas of the Latin American countries: Mexico and Ecuador. Their results can therefore not be generalized. The approach is applied in a specific environment, namely, the State of Puebla and the Metropolitan District of Quito. This study incorporates the perception of managers, directors, and/or supervisors involved in continuous improvement processes.Practical implicationsThis paper seeks to provide analytical input. The study is of great interest to researchers, managers, consultants, and professionals linked to projects of continuous improvement who wish to incorporate continuous improvement practices which are sustainable over time. A new managerial behavior is the basis of continuous improvement, where the training and development of the human resource increases the commitment to achieve organizational changes.Originality/valueThis research makes an empirical contribution to the literature through the understanding of practices of continuous improvement in a Latin American context, highlighting the factors that improve or impede the process of continuous improvement. Particularly in Mexico and Ecuador, the empirical evidence on this subject is still scarce despite the existence of theoretical academic literature.


2020 ◽  
Vol 76 (6) ◽  
pp. 1215-1232
Author(s):  
Reijo Savolainen

PurposeThis study aims to elaborate the picture of the relationships between information and power by examining how expert power appears in the characterizations of gatekeeping presented in the research literature.Design/methodology/approachThis study uses conceptual analysis for examining how expert power is constitutive of the construct of gatekeeper and how people subject to the influence of gatekeeping trust or challenge the expert power attributed to gatekeepers. The study draws on the analysis of 40 key studies on the above issues.FindingsResearchers have mainly constructed the gatekeepers' expert power in terms of superior knowledge and skills applicable to a specific domain, coupled with an ability to control or facilitate access to information. The gatekeeper's expert power has been approached as a contextual factor that facilitates rather than controls access to information. The power relationships between the gatekeepers and those subject to gatekeeping vary contextually, depending on the extent to which the latter have access to alternative sources of information. The findings highlight the need to elaborate the construct of gatekeeping by rethinking its relevance in the networked information environments where the traditional picture of gatekeepers controlling access to information sources is eroding.Research limitations/implicationsAs the study focuses on how expert power figures in gatekeeping, no attention is devoted to the role of social power of other types, for example, reward power and referent power.Originality/valueThe study pioneers by providing an in-depth analysis of the nature of expert power as a constituent of gatekeeping.


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