Leadership Perceptions and Practices of Hospitality in Senior Care

2020 ◽  
pp. 073346482092390
Author(s):  
Jennifer L. Johs-Artisensi ◽  
Kevin E. Hansen ◽  
Douglas M. Olson ◽  
Lindsey J. G. Creapeau
Keyword(s):  
Nursing Homes ◽  
Organizational Performance ◽  
Assisted Living ◽  
Care Service ◽  
Nursing Home Residents ◽  
Assisted Living Facilities ◽  
Care Providers ◽  
Leadership Perceptions ◽  
Provider Type ◽  
Term Care

Senior care providers are increasingly focused on hospitality to distinguish themselves from competitors. A mixed-methods approach was used to examine perceptions of hospitality from leadership (i.e., administrators of nursing homes and assisted living facilities) and use of hospitality practices across settings and lines of service. Results indicated that hospitality practices readily exist in senior care settings (i.e., nursing homes, assisted living facilities), but may be referred to by names other than hospitality. There also appear to be more similarities than differences in practices across long-term care service lines (i.e., short- and long-stay nursing home residents, assisted living), suggesting that, regardless of provider type, hospitality in senior care is becoming part of the expected culture and cadre of services for residents. Overall, findings suggest hospitality practices are related to providers’ census, payer mix, and organizational performance.

A Comparison of Wandering Behavior in Nursing Homes and Assisted Living Facilities

2005 ◽  
Vol 19 (2) ◽  
pp. 181-196 ◽  
Author(s):  
Elizabeth R. A. Beattie ◽  
JunAh Song ◽  
Shane LaGore
Keyword(s):  
Nursing Homes ◽  
Assisted Living ◽  
Challenging Behavior ◽  
Long Term Care ◽  
Assisted Living Facilities ◽  
Term Care ◽  
Training Requirements ◽  
Care Facilities ◽  
Staffing And Training

Wandering, a challenging behavior associated with dementia, affects many residents of long-term care facilities and can result in elopement, injury, and death. Most studies of wandering have taken place in nursing homes (NH). Expansion of the long-term care sector over the last 2 decades has resulted in a surge in options such as assisted living facilities (ALF). This study compared wandering behavior of residents (N = 108) in 21 long-term care facilities (15 NH, 6 ALF). Staff used the Revised Algase Wandering Scale-Nursing Home Version (RAWS-NH) to quantify wandering. While there were some differences in demographic variables (i.e., race, motor ability) between NH and ALF participants, no significant differences were found in either RAWS-NH overall or any of the 6 subscale scores. This suggests that the expression of wandering is similar in long-term care residents across all dimensions of the RAWS-NH regardless of facility type. Findings are of concern for those involved in the safe management and protection of residents at risk for wandering, particularly in long-term care facilities with underregulated staffing and training requirements.

Forensic Issues in Long-Term Care Psychiatry

2017 ◽  
Author(s):  
Marshall B. Kapp
Keyword(s):  
Assisted Living ◽  
Long Term Care ◽  
Psychiatric Treatment ◽  
Health Assessment ◽  
The United States ◽  
Assisted Living Facilities ◽  
Nursing Facilities ◽  
Care Providers ◽  
Term Care

This chapter focuses on medical-legal issues that may arise in the context of identifying psychiatric needs and providing psychiatric care for older persons in long-term care institutional settings, specifically residents of nursing facilities and assisted living facilities. Following general observations about the present regulatory climate in the United States governing nursing facilities and assisted living facilities, the chapter explores mental health assessment requirements for residents of those venues. Key legal responsibilities and restrictions regarding the psychiatric treatment of those residents are then discussed, as well as several areas of concern about potential exposure to litigation and liability on the part of long-term care providers. Finally, some of the most salient future legal and policy challenges confronting those who plan, fund, provide, and evaluate long-term care institutional psychiatric services are noted.

Improving Quality of Life in Long-Term Care

2009 ◽  
Vol 14 (2) ◽  
pp. 37-41 ◽  
Author(s):  
Margaret P. Calkins ◽  
Jennifer Brush
Keyword(s):  
Quality Of Life ◽  
Nursing Homes ◽  
Assisted Living ◽  
Staff Training ◽  
Long Term Care ◽  
Assisted Living Facilities ◽  
Term Care ◽  
Management Structure

Abstract The entire field of long-term care is under tremendous pressure to change. Traditional environmental approaches based on staff-centric or medical models are no longer considered appropriate in long-term care settings. The new emphasis is on person-centered or self-directed care. This is reflected in settings where people can live comfortably and feel at home, as opposed to feeling like they are in a hospital. Increasingly, nursing homes are working to be more like assisted living facilities, which emphasize privacy, dignity, and choice. These changes affect all aspects of care from structure of governance to staff training to management structure and facility design. This article will cover the issues and the possible solutions to ensuring that long-term care living is more like a home than a hospital.

scholarly journals Comparing residential long-term care regulations between nursing homes and assisted living facilities

2020 ◽  
Vol 68 (1) ◽  
pp. 114-122 ◽  
Author(s):  
Alison M. Trinkoff ◽  
Jung Min Yoon ◽  
Carla L. Storr ◽  
Nancy B. Lerner ◽  
Bo Kyum Yang ◽  
...  
Keyword(s):  
Nursing Homes ◽  
Assisted Living ◽  
Long Term Care ◽  
Assisted Living Facilities ◽  
Term Care ◽  
Residential Long Term Care

Resident Aggression and Abuse in Assisted Living

2016 ◽  
Vol 37 (8) ◽  
pp. 947-964 ◽  
Author(s):  
Gilbert Gimm ◽  
Syeda Chowdhury ◽  
Nicholas Castle
Keyword(s):  
Risk Factors ◽  
Assisted Living ◽  
Significant Risk ◽  
Future Research ◽  
Assisted Living Facilities ◽  
Care Providers ◽  
Term Care ◽  
Older Americans ◽  
Residential Care Facilities ◽  
Level Data

This article estimates the prevalence and identifies risk factors of resident aggression and abuse in assisted living facilities. We conducted multivariate analyses of resident-level data from an analytic sample of 6,848 older Americans in the 2010 National Survey of Residential Care Facilities. Nationwide, 7.6% of assisted living residents engaged in physical aggression or abuse toward other residents or staff in the past month, 9.5% of residents had exhibited verbal aggression or abuse, and 2.0% of resident engaged in sexual aggression or abuse toward other residents or staff. Dementia and severe mental illness were significant risk factors for all three types of resident aggression and abuse. Resident aggression and abuse in assisted living facilities is prevalent and warrants greater attention from policy makers, researchers, and long-term care providers. Future research is needed to support training and prevention efforts to mitigate this risk.

scholarly journals Consumer Satisfaction in Long-Term Care: State Initiatives in Nursing Homes and Assisted Living Facilities

2003 ◽  
Vol 43 (6) ◽  
pp. 883-896 ◽  
Author(s):  
T. J. Lowe ◽  
J. A. Lucas ◽  
N. G. Castle ◽  
J. P. Robinson ◽  
S. Crystal
Keyword(s):  
Nursing Homes ◽  
Assisted Living ◽  
Consumer Satisfaction ◽  
Long Term Care ◽  
Assisted Living Facilities ◽  
Term Care ◽  
State Initiatives

scholarly journals The Resident VIEW in Nursing Homes

2019 ◽  
Vol 5 ◽  
pp. 233372141987797
Author(s):  
Diana L. White ◽  
Ozcan Tunalilar ◽  
Serena Hasworth ◽  
Jaclyn Winfree
Keyword(s):  
Nursing Homes ◽  
Assisted Living ◽  
Long Term Care ◽  
Statistical Significance ◽  
Nursing Home Residents ◽  
Well Being ◽  
Term Care ◽  
Adult Foster Care ◽  
Study Results

This article presents the Resident VIEW (Voicing Importance, Experience, and Well-Being), a measure designed to learn directly from long-term care residents the extent to which they experience support that matters most to them. The Resident VIEW contains 63 items across eight domains developed through cognitive interviews with residents in different types of residential settings (e.g., nursing homes, assisted living, and adult foster care). Residents rate items on both importance and their experience. In total, 258 nursing home residents living in 32 Oregon nursing homes were selected through a two-stage random sampling design and participated in the study. Results demonstrate that what matters most to residents varies, emphasizing the value of asking residents directly about their preferences. The relationship between importance and experience differed by item. Residents who experienced support rated very important within some domains, reported better quality of life and reported lower levels of depressive symptoms than those who did not experience these things. The interaction between importance and experience, however, did not reach statistical significance, suggesting that positive experiences may provide benefit even in some areas that are not perceived as important by residents. Results underscore the value of incorporating the resident perspective into measure development in long-term care.

scholarly journals How Does Aging in Place Help Us Understand Loneliness During the COVID-19 Pandemic?

2021 ◽  
Vol 5 (Supplement_1) ◽  
pp. 578-578
Author(s):  
Judith Robertson Phillips ◽  
Cassandra Ford ◽  
Thomas Prohaska
Keyword(s):  
Older Adults ◽  
Nursing Homes ◽  
Social Isolation ◽  
Assisted Living ◽  
Care Delivery ◽  
Assisted Living Facilities ◽  
Public Health Perspective ◽  
Term Care ◽  
Rural And Urban ◽  
The Impact

Abstract Co-sponsored by the Disasters and Older Adults, Loneliness and Social Isolation, and Rural Aging Interest Groups, five presenters will highlight multiple circumstances regarding the intersection of social isolation or loneliness and the impact of COVID-19. Haverhals and colleagues interviewed veterans and their caregivers to identify the impact of changes in care delivery and social isolation as a result of the pandemic. Findings indicated differences in feelings of isolation among individuals living in their own home or assisted living facilities. Hua et al. examined whether individuals in long-term care communities were lonelier than individuals in the community during the pandemic using data from the NHATS COVID-19 module with higher levels of loneliness reported from individuals living in more restricted communities. Henning-Smith and colleagues explored differences in social activities among rural and urban participants in the COVID-19 Coping Study. Their study provides awareness into the ways rural and urban older adults stayed connected during the pandemic. Peterson et al. examined the effect of COVID-19 on care in Florida nursing homes and assisted living communities and on residents’ anxiety with higher levels of anxiety reported by residents in nursing homes. Using the Coping with Loneliness, Isolation and COVID19 Global Survey, O’Sullivan and colleagues utilized the lens of ‘place’ to examine factors associated with those experiencing loneliness and/or social isolation during the pandemic with insights from a public health perspective. Collectively, these presenters will provide evidence of the challenges associated with older adults’ social isolation and loneliness throughout the COVID-19 pandemic.

scholarly journals Information and Communication Technology Changes in Long-Term Care Due to COVID-19

2021 ◽  
Vol 5 (Supplement_1) ◽  
pp. 219-219
Author(s):  
Amy Schuster ◽  
Shelia Cotten
Keyword(s):  
South Carolina ◽  
Nursing Homes ◽  
Assisted Living ◽  
Long Term Care ◽  
Family Members ◽  
Future Research ◽  
Assisted Living Facilities ◽  
Term Care ◽  
Ict Use

Abstract Residents of long-term care (LTC) facilities (e.g., nursing homes, assisted living facilities) have historically been vulnerable to feelings of loneliness and social isolation. Due to the COVID-19 pandemic, LTC facilities were required to restrict public access in March 2020. LTC communities were not prepared for the residents’ increased socioemotional needs which arose because of the mandated facility lockdown. This study investigated ICT use in LTC facilities and how ICTs are being used by residents since the onset of the COVID19 pandemic. Seventy LTC administrators in South Carolina (12 nursing homes and 58 assisted living facilities) completed an online survey exploring ICT access and use in LTC facilities and whether access and use changed as a result of COVID-19. Administrators from fifty-three percent of LTC facilities reported purchasing ICTs for their residents to use for communicating with family members and telehealth since the onset of COVID-19. LTC administrators reported that using the ICTs helped residents to socialize more frequently and feel more socially connected to their family members, friends and/or other residents. Barriers to ICT use included staff not having time to assist residents with technology, broken technology, and residents not wanting to share technology. LTC facilities were not adequately prepared to support the socioemotional needs of their residents in the event of a federally mandated facility lockdown. Future research should investigate the ICTs available for residents’ use in a national sample of LTC facilities and how LTC administrators adapted the ICTs available as a result of their experiences with COVID-19.

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