Moral distress and burnout in Iranian nurses: The mediating effect of workplace bullying

2018 ◽  
Vol 26 (6) ◽  
pp. 1834-1847 ◽  
Author(s):  
Fardin Ajoudani ◽  
Rahim Baghaei ◽  
Mojgan Lotfi

Background: Moral distress and workplace bullying are important issues in the nursing workplace that appear to affect nurse’s burnout. Aim: To investigate the relationship between moral distress and burnout in Iranian nurses, as mediated by their perceptions of workplace bullying. Ethical considerations: The research was approved by the committee of ethics in research of the Urmia University of Medical Sciences. Method: This is a correlation study using a cross-sectional design with anonymous questionnaires as study instruments (i.e. Moral Distress Scale-Revised, Maslach Burnout Inventory and The Negative Acts Questionnaire-Revised). Data were collected from 278 nurses from five teaching hospitals in Urmia, the capital of Western Azerbaijan, northwest of Iran. Structural equation modeling and bootstrapping procedures were employed to recognize the mediating role of their perceptions of workplace bullying. Results: The mean score of moral distress, burnout, and the Negative Acts Questionnaire-Revised Scale among the participants were 91.02 ± 35.26, 79.9 ± 18.27, and 45.4 ± 15.39, respectively. The results confirmed our hypothesized model. All the latent variables of study were significantly correlated in the predicted directions. The moral distress and bullying were significant predictors of burnout. Perception of bullying partially mediated the relationship between moral distress and burnout. The mediating role of the bullying suggests that moral distress increases burnout, directly and indirectly. Conclusion: Nursing administrators should be conscious of the role of moral distress and bullying in the nursing workplace in increasing burnout.

2016 ◽  
Vol 36 (11) ◽  
pp. 1601-1624 ◽  
Author(s):  
Nisha Paul Kulangara ◽  
Sherry Avery Jackson ◽  
Edmund Prater

Purpose The purpose of this paper is to investigate the interrelationship between trust, socialization, and information sharing on the buying firm’s innovation capability in the context of the buyer-supplier relationship (BSR). A nomological model is developed that examines the mediating role of relational capital (supplier trust) on the relationship between structural capital (socialization and information sharing) and innovation capability. Design/methodology/approach A survey was conducted on 357 US executives. Structural equation modeling was used to analyze the hypothesized relationships. Findings Information sharing and formal socialization activities increased the buying firm’s trust in its key supplier. However, formal socialization activities within the context of the business environment did not have a significant direct impact on buyer’s innovative capabilities; but when mediated by trust, it positively impacted innovation capabilities. Informal socialization within the context of the social environment directly impacted innovation capabilities but trust did not mediate the relationship. Information sharing impacted trust and innovation significantly and trust mediated the impact of information sharing on innovation capabilities. Originality/value This study defines the formal and informal aspects of socialization and investigates its impact on trust and buyer innovation capabilities. This is one of the few studies that highlights the mediating role of trust between firms to facilitate innovation capability.


2017 ◽  
Vol 13 (1) ◽  
pp. 1-23 ◽  
Author(s):  
Priyanka Jain ◽  
Vishal Vyas ◽  
Ankur Roy

Purpose The relationship between corporate social responsibility (CSR) and financial performance (FP) is a much-researched topic in academic arena. Recent studies disclosed that intellectual capital (IC) significantly impacts the success and survival of organizations. Moreover, theoretical assertions confirm that competitive advantage (CA) mediates the association between IC and FP. This has opened up new dimensions for the study. Therefore, this study aims to develop a theoretical model, first, to specify these relations and, second, to explore the mediating role of IC and CA on the relation between CSR and FP in the context of small- and medium-sized enterprises (SMEs). Design/methodology/approach Hypotheses are tested through a survey conducted on 384 SMEs in Rajasthan state. A structured questionnaire having 38 variables was used, and collected data are subjected to confirmatory factor analysis. Structural equation modeling was used to validate the measurement model and to test the mediating effect. Findings The findings indicate a weak positive relation between CSR and FP. The empirical data provide supportive evidence that IC has a profound impact on CSR and FP relationship. Specifically, it was noticed that the mediating role of CA on this relationship was not as reflective as described in the literature. Research limitations/implications The limitation of this study is that it is limited to one country, more specific to one geographical area of a country; therefore, findings of the study cannot be generalized in terms of its implications to other regions and countries. Originality/value Very few empirical studies have analyzed the mediating role of IC and CA on the relationship between CSR and FP. This study is expected to enable scholars and practitioners to have a more definite and direct understanding of the implication of IC and CA in association between CSR and FP.


2020 ◽  
Vol 18 (1) ◽  
pp. 7-22
Author(s):  
Daria Lupșa ◽  
Delia Vîrgă

Psychological capital (PsyCap) is a state-like concept with roots in positive psychology. This study investigated the potential role of PsyCap, as a personal resource, in increasing the level of employees’ health (mental and physical) and performance. Based on the Job Demand-Resources theory, the mediating effect of burnout was examined using self-report data. The models were tested on 304 Romanian employees (51% women) from Information Technology & Communications (IT&C) companies, using structural equation modeling. The analysis found that burnout partially mediates the relationship between PsyCap and health (mental and physical) as well as the relationship between PsyCap and performance (task and contextual). The results highlight the role of PsyCap, as a personal resource, in health, and performance. These results are useful for implementing an evidence-based intervention to improve the level of PsyCap in IT&C employees. An improvement in PsyCap would reduce burnout and enhance well-being and performance. This study highlights the mediating role of burnout in the relationship between psychological capital and two distinct outcomes: health and performance. Thus, this research helps identify further mediators of the relation between PsyCap and health and performance.


2021 ◽  
Vol 12 (22) ◽  
pp. 150-167
Author(s):  
Aylin Sinem Polat ◽  
Burçin Cevdet Çetinsöz

The present study aims to determine the mediating role of brand love in the relationship between CBBE and brand loyalty. The study makes an analysis of CBBE, brand loyalty, and brand love related to Starbucks – a global coffee house and roastery catering concept. The study population comprises customers of the Starbucks enterprises operating in the city of Mersin, Turkey, and adopts a convenience sampling method. During the data collection process, 384 customers of Starbucks stores within Mersin who were over 18 years of age were surveyed. The dependent variables of the study are "brand loyalty" and "brand love," whereas the independent variable is "CBBE". The hypotheses developed in the research model were tested through structural equation modeling (SEM). Based on the study findings, it was concluded that brand love, as well as the dimensions of CBBE of "Service Quality: Physical Quality SQ:PQ" and "Lifestyle-Congruence LC", had full mediation with brand loyalty, while "Service Quality: Staff Behavior SQ:SB", "Ideal Self-Congruence IS-C" and "Brand Identification BI" had no such mediating effect on brand loyalty. In the study, the mediating role of brand love in terms of the impact of CBBE in the service industry on brand loyalty has been examined for the first time. The research findings show that a strong bond will be established with the target audience through compatible and parallel strategies that will be implemented by the managers on the SQ:PQ and LC dimensions of CBBE and this situation will increase loyalty to the brand. As a result of the consumers' strong emotions and their increasing loyalty towards the brand, this situation will lead the businesses in the service industry to protect their market share along with having a positive impact on their sustainable competition and profitability.


2020 ◽  
pp. 158-164

Introduction and objectives: Job stress is recognized as one of the leading causes of burnout. Psychological capital is another critical factor which is directly linked to burnout. Therefore, the present study aimed to model burnout based on job stressors with the mediating role of psychological capital among employees of Hamadan University of Medical Sciences. Methods: This cross-sectional descriptive-analytical study was conducted on 378 non-faculty members of Hamadan University of Medical Sciences in 2019. The data were collected using the Maslach Burnout Inventory, Health, and Safety Executive (HSE) Stress Questionnaire, and the Psychological Capital Questionnaire developed by Luthans. To evaluate the relationship among variables, Structural Equation Modeling (SEM) was used in AMOS software (version 24). Results: The components of job stressors had a positive and significant correlation with all three components of burnout (P<0.05). The measurement model with the collected data had an acceptable fitness(x2/df=3.56, CFI=0.932, AGFI=0.870, GFI=0.915, and Root Mean Square Error of Approximation (RMSEA)=0.081). Psychological capital positively and significantly mediated the relationship between job stressors and burnout in employees of the University of Medical Sciences (P<0.05). The sum of squares of multiple correlations for burnout variable was obtained at 0.52. This finding indicates that job stressors and psychological capital explain 52% of burnout variance. Conclusion: Due to the harmful effects of burnout on employees, it is suggested that authorities take measures to reduce stressors, such as psychological and physical needs of the workplace, lack of support, lack of job security, and psychological capital.


2017 ◽  
Vol 9 (1-4) ◽  
Author(s):  
G. K. Ngui ◽  
Y. F. Lay

The purpose of this study is to determine the mediating role of three subdimensions of self-efficacy (instructional strategies, classroom management and students’ involvement) on the relationship between resilience and trainee teachers’ perceived practicum stress. Hypothesized multivariate model was tested using partial least square-structural equation modeling (PLS-SEM) with SmartPLS3.0 to determine the mediating effect self-efficacy on of these variables. The reflective measurement model analysis indicated a good statistical fit. The structural measurement model showed that resilience has a significant relationship with instructional strategies, classroom management and students’ involvement. The relationship between resilience and perceived practicum stress was also significant. However, the result showed that although classroom management was a significant mediator of the relationship between the studied variables, instructional strategies and students’ involvement were not. Hence, this implied that efficacy in classroom management enables trainee teachers to reduce perceived practicum stress more than efficacy in instructional strategies and students’ involvement.


2021 ◽  
Author(s):  
Lijie Huang ◽  
Feijie Wang ◽  
Hongmei Zhang ◽  
Haixin Zhang ◽  
Xiaoxia Chang ◽  
...  

Abstract Purpose The relationship between uncertainty and self-care behaviors is well documented in the literature, however, there exists a paucity of information on the mediating effect of perceived stress on the relationship between uncertainty and self-care ability among enterostomy patients. This study aimed to examine the relationship between uncertainty and self-care ability among enterostomy patients, and explore the mediating role of perceived stress.Methods 462 enterostomy patients aged (60.00 ± 12.81) years old participated in the study. Cross-sectional study was conducted among them by a set of self-administered questionnaires, which includes demographic information, perceived stress scale, illness uncertainty scale, and ostomy self-care ability scale. Multiple linear regression analyses were performed to explore the role of perceived stress between Uncertainty and self-care ability, structural equation modeling was used to verify it.Results 450 participants finally completely finished the research, with the recycling rate of 97.4%. Uncertainty was demonstrated positively related to perceived stress(r = 0.215, P < 0.01), and negatively related to self-care ability(r=-0.470, P < 0.01), perceived stress was negatively related to self-care ability(r=-0.640, P < 0.01). Perceived stress played a partially mediating role between Uncertainty and self-care ability, which accounted 40.8 % of the total effect.Conclusions The findings present a conceptual model containing the mediated effects of perceived stress, which facilitated our understanding of the relationship among uncertainty, perceived stress, and self-care ability. Thus, perceived stress and uncertainty should be the focus, in order to improve self-care ability of the enterostomy patients.


2019 ◽  
Vol 12 (1) ◽  
pp. 22-39
Author(s):  
Abdul Mannan ◽  
Muhammad Kashif

Purpose The purpose of this paper is to investigate the integrative effects of abusive supervision (AS), perceived injustice (PI) and ethical conflict (EC) on occupational turnover intentions (OTI) among frontline employees (FLEs). Furthermore, the mediating role of quiescent silence (QS) is examined. Design/methodology/approach The authors collected survey-based data from 320 FLEs working in different service sector organizations of Pakistan. The snow-ball sampling technique is employed to approach respondents of this study. The collected data are analyzed through structural equation modeling (SEM) technique using SmartPLS 3.0. Findings The AS, PI and EC are found to collectively predict OTI among FLEs with a mediating effect of QS. The EC is the strongest predictor of OTI. Practical implications The results imply that service managers must ensure that employees are treated fairly. Furthermore, relevant trainings are offered to FLEs in order to maintain the required ethical standards at work to reduce EC perceptions. Originality/value The study is pioneer in presenting the relationship between QS and occupational turnover among FLEs. Furthermore, the study advocates the mediating role of employee quiescent silence to enrich the relationship between socio-psychological factors (i.e. AS, EC and PI) and OTI.


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Praveen Kumar Sharma ◽  
Rajeev Kumra

PurposeEmployee well-being is increasingly relevant and crucial for organizational success. As work engagement and employee well-being affect employee performance, this area is the focus of increasing attention both from scholars and industry professionals. The main objective of the present research study is to investigate the mediating role of work engagement on the relationship between mindfulness at work, organizational justice and employee well-being.Design/methodology/approachThe study was conducted on information technology (IT) employees in India, and 331 complete responses were collected for the data analysis. The cross-sectional data were collected through purposive sampling. Structural equation modeling (SEM) was applied to evaluate the proposed research hypotheses.FindingsThe findings support the convergent and discriminant validities of mindfulness, organizational justice, work engagement and employee well-being. The results indicate that mindfulness and organizational justice have an indirect relationship with employee well-being. In addition, the study demonstrates that work engagement significantly mediates the relationship between mindfulness and employee well-being as well as between organizational justice and employee well-being.Practical implicationsThe findings will help organizations and human resources (HR) departments to understand the importance of work engagement and employee well-being in the workplace.Originality/valueThe mediating effect of work engagement between the workplace mindfulness–organizational justice relationship on employee well-being is addressed by drawing on conservation of resources (COR) and job demand–resource (JD–R) theories. Prior research has exclusively studied the relationship of employee well-being with either mindfulness or organizational justice. This research provides empirical insights regarding the fact that both mindfulness and organizational justice simultaneously have a relationship with employee well-being.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Neuza Ribeiro ◽  
Ana Suzete Semedo ◽  
Daniel Gomes ◽  
Rita Bernardino ◽  
Sharda Singh

Purpose This study aims to examine the impact of workplace bullying on employees’ burnout by investigating the mediating effect of affective well-being (AWB). Design/methodology/approach Data of 532 employees from diverse organizations in Portugal were collected. These data were collected using anonymously completed structured questionnaires available online. Findings The results support the research hypotheses proposed, confirming that workplace bullying is related to both AWB and burnout. Moreover, affective workplace bullying partially mediates the relationship between workplace bullying and burnout, indicating that the victims have their AWB reduced, and, consequently, increase their burnout levels. Practical implications The findings suggest that organizations can foster employees’ AWB and reduce the level of burnout by encouraging organizations to develop preventive policies and practices to safeguard against bullying at work. Originality/value To this date, only a few studies have examined mediating and moderating variables (Nielsen and Einersen, 2018) and none include AWB as a mediator of the relationship between workplace bullying and burnout. This study answers the call for further empirical research from those who have argued that more information is needed to understand the workplace bullying phenomenon and contributes to the growing debate on this topic and its effects on employees.


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