Employee Loyalty: Measurement and Validation

2021 ◽  
pp. 097215092199080
Author(s):  
Tanusree Dutta ◽  
Swati Dhir

Employee loyalty is a significant attribute to gain competitive advantage in any organization. Research suggests that retaining and nurturing a loyal workforce has many benefits and protects the organization from several disadvantages. Therefore, understanding and measuring employee loyalty is very important for organizational effectiveness. The available literature on employee loyalty is scattered, and there is a shortage of available tools to measure the affective, cognitive and behavioural aspects of the construct. In this study, we developed a scale to measure employee loyalty in terms of the cognitive, affective and behavioural components. We used the mixed methodology and grounded theory approach for this purpose. Test items to measure employee loyalty were developed and data were collected to validate them. Furthermore, the data were subjected to rigorous statistical analysis. Results suggested robust psychometric properties in terms of validity and reliability. Such a scale is beneficial to HR practitioners and professionals, policymakers and other like-minded vocations desirous of measuring employee loyalty.

2019 ◽  
Vol 118 (8) ◽  
pp. 266-274
Author(s):  
Byung- MoonSeol ◽  
Young-Lag KIM

Background/Objectives: This paper investigated and analyzed the phenomena in implementing the curriculum and characteristics of an entrepreneurship education model existing technology-driven agri-food industry. Methods/Statistical analysis: The line-by-line coding method of grounded theory approach by Strauss & Corbin was applied for this study and the collected data was analyzed with the NVIVO 12 program from QSR which is a tool for analyzing quality comparative analysis for better efficiency in open coding.


Author(s):  
Neeta Baporikar

Increased competition for competencies has created opportunities to collaborate, lead, formulate and execute winning Talent Management (TM) strategies to ensure Organizational Development (OD). OD is a system wide application of behavioral science knowledge to the planned development, improvement, and reinforcement of the strategies, structures, and processes that lead to organizational effectiveness. Considering that labour costs comprise huge percentage of spending, it is vital to have TM integration that suit to leverage organizations' values, vision, mission, and strategy. Moreover, the powerful levers that leaders can use to align organization, gain commitment to a new direction, and execute new strategies are TM, leadership development, and carefully chosen and well-executed OD initiatives. The better integrated these levers are the more effective they will be. Through grounded theory approach and content analysis, the chapter aims to understand role of TM and focus on TM integrated approach for OD.


Author(s):  
Esthika Ariany Maisa ◽  
Yulastri Arif ◽  
Wawan Wahyudi

Purpose: To explore the nurses’ positive deviance behaviors as an effort to provide solutions in preventing and controlling infections in the hospital. Method: This is a qualitative research using grounded theory approach. Thirteen nurses from Dr.M.Djamil hospital were selected based on theoretical sampling in order to develop theory as it appears. Nurses were interviewed from June to September 2014. Interviews were thematically analyzed using techniques of grounded theory to then generate a theory from themes formed. Findings: The modes of positive deviance behavior identified were practicing hand hygiene beyond the standards (bringing handsanitizer from home), applying nursing art in wound care practice, placing patients with MRSA infections at the corner side, giving a red mark on a MRSA patient’s bed for easy identification by nurses, changing clothes and shoes in hospital, reducing hooks on the wall, and cleaning the ward on scheduled days. Conclusion: The study shows that nurses have a number of positive deviance behaviors to prevent infection transmission in the wards. It is sugested that the hospital management and nursing managers adopt some of the uncommon solution highlighted by the nurses to solve the HAIs problems in the hospital.


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