Impact of Cultural Ethos and Structural Organicity on Turnover Intention: Evidence from the Indian Pharmaceutical Industry
The aim of the study is to examine the interrelationship among the variables such as cultural ethos, structural organicity, perceived organizational support, affective commitment, and their influence on turnover intention. We conducted the study on 509 medical representatives (MRs) of the pharmaceutical industry with survey method using well-established instruments. We checked the data for reliability, univariate, and multivariate normality assumptions. We tested the hypotheses with path analysis. Results depict significant relationships between cultural ethos and other organizational variables under the study, whereas insignificant relationship between structural organicity and perceived organizational support among MRs of the pharmaceutical industry. A study applied the structural equation modelling (SEM) analysis to develop the final research model with the acceptable model fit after the removal of the structural organicity and one cultural ethos, namely autonomy. The model might be useful to pharmaceutical companies, where high attrition persists among sales people. Moreover, the study will give premise on how organizational culture and commitment can influence employees’ perception towards the support system of an organization. The results of the study will be useful to HR managers in order to improve particular ethos to reduce the turnover intention and to increase employees’ commitment towards the organization.