Curricular Efforts in Technical Communication After the Social Justice Turn

2021 ◽  
pp. 105065192110441
Author(s):  
Godwin Y. Agboka ◽  
Isidore K. Dorpenyo
Keyword(s):  
Social Justice ◽  
Technical Communication ◽  
Professional Communication ◽  
Substantial Body ◽  
The Core ◽  
The Social ◽  
Technical And Professional Communication

The social justice turn in technical and professional communication (TPC) has inspired a substantial body of progressive scholarship and discussion. But it is not clear how these scholarly efforts have shaped (or are shaping) programmatic and curricular efforts. This article reports the findings of a survey of TPC instructors and an analysis of 231 TPC programs to examine their curricular efforts toward social justice. Drawing from the mixed findings, the authors argue that vigorous curricular efforts in social justice enable TPC to fully and practically demonstrate the core mandate of our discipline.

Designing for Empowerment With a Critical Practice Approach

2020 ◽  
pp. 27-55
Author(s):  
Huatong Sun
Keyword(s):  
Social Justice ◽  
Professional Communication ◽  
Critical Practice ◽  
Critical Design ◽  
Structure And Agency ◽  
The Social ◽  
Practice Approach ◽  
Big Picture ◽  
Key Issues ◽  
Technical And Professional Communication

This chapter articulates a practice-oriented critical design approach for empowerment. It situates global design issues concerning structure and agency in a discourse of redistributing power and privileges. It first paints a big picture of the social justice–oriented design scholarship in the disciplines of human–computer interaction (HCI), technical and professional communication, and informatics with its key issues. Then it reviews the development of critical design movement and the turn and re-turn to practice in HCI and design communities. Built on that discussion, it integrates the two into a critical practice approach for empowerment—a relational view of design that centers on everyday practice and aims to transform its inequalities of power.

Using Learner Centered Pedagogy and Social Justice Pedagogy in Post-Secondary Technical and Professional Communication Writing Courses

2019 ◽  
pp. 337-350
Author(s):  
Kimberly C. Harper
Keyword(s):  
Social Justice ◽  
Cultural Competency ◽  
Technical Communication ◽  
Professional Communication ◽  
Writing Courses ◽  
Post Secondary ◽  
Social Justice Pedagogy ◽  
Learner Centered ◽  
Pedagogical Choices ◽  
Technical And Professional Communication

This chapter discusses the author's approach to implementing social justice and learner-centered pedagogies in a course titled Technical Communication in the Age of #BlackLivesMatter. The author uses the Black Lives Matter movement as a springboard for teaching technical communication students about the responsibilities of workplace writers. Technical and Professional Communication (TPC) make use of a skills-based pedagogy and, at times, omits the importance of providing students with cultural competency skills. However, there is a shift in the field of TPC as some scholars are advocating for the inclusion of topics such as race, culture, gender, and class in pedagogical discussions. Discussed in this chapter are the theories behind the author's pedagogical choices when creating the described course, the student assignments, and the challenges encountered while teaching the course.

Using Learner Centered Pedagogy and Social Justice Pedagogy in Post-Secondary Technical and Professional Communication Writing Courses

2021 ◽  
pp. 161-174
Author(s):  
Kimberly C. Harper
Keyword(s):  
Social Justice ◽  
Cultural Competency ◽  
Technical Communication ◽  
Professional Communication ◽  
Writing Courses ◽  
Post Secondary ◽  
Social Justice Pedagogy ◽  
Learner Centered ◽  
Pedagogical Choices ◽  
Technical And Professional Communication

This chapter discusses the author's approach to implementing social justice and learner-centered pedagogies in a course titled Technical Communication in the Age of #BlackLivesMatter. The author uses the Black Lives Matter movement as a springboard for teaching technical communication students about the responsibilities of workplace writers. Technical and Professional Communication (TPC) make use of a skills-based pedagogy and, at times, omits the importance of providing students with cultural competency skills. However, there is a shift in the field of TPC as some scholars are advocating for the inclusion of topics such as race, culture, gender, and class in pedagogical discussions. Discussed in this chapter are the theories behind the author's pedagogical choices when creating the described course, the student assignments, and the challenges encountered while teaching the course.

scholarly journals Project-oriented web scraping in technical communication research

2021 ◽  
Author(s):  
John Gallagher ◽  
Aaron Beveridge
Keyword(s):  
Technical Communication ◽  
Professional Communication ◽  
Communication Research ◽  
Research Practices ◽  
Web Scraping ◽  
Technical And Professional Communication ◽  
Technical Considerations

This article advocates for web-scraping as an effective method to augment and enhance technical and professional communication (TPC) research practices. Web scraping is used to create consistently structured and well-sampled datasets about domains, communities, demographics, and topics of interest to TPC scholars. After an extended description of web scraping, we identify technical considerations of the method as well as provide practitioner narratives. We then describe an overview of project-oriented web scraping, and we discuss implications for the concept as a sustainable approach to developing web-scraping methods for TPC research.

Investigating the Impact of Design Thinking, Content Strategy, and Artificial Intelligence: A “Streams” Approach for Technical Communication and User Experience

2021 ◽  
pp. 004728162110419
Author(s):  
Gustav Verhulsdonck ◽  
Tharon Howard ◽  
Jason Tham
Keyword(s):  
Artificial Intelligence ◽  
User Experience ◽  
Technical Communication ◽  
Design Thinking ◽  
Professional Communication ◽  
Ux Design ◽  
Content Strategy ◽  
The Impact ◽  
Technical And Professional Communication ◽  
User Centered

Technical and professional communication (TPC) and user experience (UX) design are often seen as intertwined due to being user-centered. Yet, as widening industry positions combine TPC and UX, new streams enrich our understanding. This article looks at three such streams, namely, design thinking, content strategy, and artificial intelligence to uncover specific industry practices, skills, and ways to advocate for users. These streams foster a multistage user-centered methodology focused on a continuous designing process, strategic ways for developing content across different platforms and channels, and for developing in smart contexts where agentive products act for users. In this article, we synthesize these developments and draw out how these impact TPC.

Design Thinking in Technical and Professional Communication: Four Perspectives

2019 ◽  
Vol 33 (4) ◽  
pp. 437-455 ◽  
Author(s):  
Rebecca Pope-Ruark
Keyword(s):  
Technical Communication ◽  
Design Thinking ◽  
Professional Communication ◽  
Special Issue ◽  
Complex Problems ◽  
User Design ◽  
Technical And Professional Communication ◽  
Is Design

In this special issue, we explore design thinking as a broad conceptual process as well as a tool that might align with the work of technical and professional communication (TPC) programs. But what is design thinking? What are the benefits and drawbacks of the process? Can design thinking be used to help students address rhetorical challenges and complex problems? How is design thinking showing up in the field, and does it belong in TPC programs? Four scholars explore these questions in their niche areas: process, usability and user design, technical communication, and industry and programmatic perspectives.

Technical Communication after the Social Justice Turn

2019 ◽  
Author(s):  
Rebecca Walton ◽  
Kristen R. Moore ◽  
Natasha N. Jones
Keyword(s):  
Social Justice ◽  
Technical Communication ◽  
The Social

Legally Minded Technical Communicators: A Case Study of a Legal Writing Course

2020 ◽  
Vol 34 (4) ◽  
pp. 393-414
Author(s):  
Godwin Y. Agboka
Keyword(s):  
Technical Communication ◽  
Professional Communication ◽  
Legal Literacy ◽  
Legal Writing ◽  
Writing Course ◽  
Technical Communicators ◽  
The Law ◽  
The Impact ◽  
Technical And Professional Communication

Understanding the law and its impact on the practice of technical communication has been an important scholarly thread in technical and professional communication (TPC) for more than two decades. Technical communicators recognize the impact of their work on stakeholders as well as the potential liability issues associated with composing technical communication documents. While this scholarship is widespread, relatively few pedagogical resources are available to prepare students for success in a litigious world or to guide instructors in teaching legal writing. This article offers a case study of a legal writing course that prepares TPC students to develop legal literacy and succeed in the workplace.

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