Machinic dispossession and augmented despotism: Digital work in an Amazon warehouse

2019 ◽  
pp. 146144481989161 ◽  
Author(s):  
Alessandro Delfanti
Keyword(s):  
Digital Tools ◽  
Digital Work ◽  
Worker Activity

Amazon e-commerce operations rely upon the living labor of thousands of workers. In the company’s warehouses, barcodes allow commodities to be construed as information to be managed. Work is thus mediated and organized digitally, as algorithms assign tasks and surveil workers. But it would be futile to analyze the technical organization of labor without studying the authoritarian nature of work under capitalist relations. Interviews with workers and managers unearth the material and cultural infrastructures that underpin Amazon labor. Early Italian operaismo, or workerist theory, offers a framework to analyze digital capitalism’s strategies to secure workers’ cooperation with machinery. Algorithms datafy worker activity and incorporate it in machinery. Management enacts a form of despotism mediated and augmented by digital tools and cultures. The technical and political rationalities deployed in the warehouse aim at satiating digital capitalism’s appetite for the labor of others.

scholarly journals ICT and Foreign Language Learning: An Overview

2020 ◽  
Vol 3 (2) ◽  
pp. 245-267
Author(s):  
Asep Budiman
Keyword(s):  
Foreign Language ◽  
Language Learning ◽  
Information And Communication Technology ◽  
Communication Technology ◽  
Teaching And Learning ◽  
Foreign Language Learning ◽  
Digital Tools ◽  
Digital Work ◽  
Information And Communication ◽  
Theory Of Language

During this COVID-19 pandemic, most work in the world is done online, including the teaching and learning process. Online learning is generally accommodated with the use of Information and Communication Technology (ICT) which covers a range of tools, methods, and activities. This article describes the use of ICT as it relates to the theory of language learning and then discusses principles for selecting tools and platforms which can be used to enhance language learning. In addition, the kinds of tools available for teachers and learners are highlighted. Having completed the article, the readers will hopefully gain an awareness that ICT helps improve language learning, that making decisions on selecting appropriate digital tools is vital, and that language learning can be done through digital work.

scholarly journals Methodological and curriculum development-related innovation options and challenges in education in the aftermath of the pandemic

2021 ◽  
Vol 8 (3) ◽  
Author(s):  
György Molnár
Keyword(s):  
Teaching Experience ◽  
Theoretical Models ◽  
Educational Process ◽  
Digital Tools ◽  
Sample Survey ◽  
Digital Platforms ◽  
Digital World ◽  
Curricular Content ◽  
Digital Work ◽  
The Impact

In the context of digital education, internet-based digital platforms, applications and infocommunication tools and systems have advanced significantly in the educational process, moving beyond the technical solutions of teaching and learning to a technology-based approach to learning, becoming part of the methodological and technological culture (Benedek, 2016). As a result of the ever-changing economic, social and technological environment, the necessary new phenomena and innovation directions of the paradigm shift in pedagogy are clearly emerging (Lükö, 2007). The area of digital competences, which are necessary for the way of life predestined by today's information society, is of particular importance among the competences of teachers (Molnár, 2018) (Kővári, 2020). In this challenging digital world, the latest ICT-based interactive technologies, e-learning environments, digital, micro-content-based interactive curricular content (Benedek.et.al, 2019), flipped learning methods (Buda, 2017) and experiential pedagogy methodologies (Fromann, 2017) are of great help. In our study, we present some of the theoretical models (TPACK, SAMR), development trends, ICT-based teaching methods and technologies highlighted by pedagogical theorists, which have been particularly effective in digital work-based learning. Our aim was to investigate the impact of digital tools and content on learning. In addition to decades of teaching experience, our findings are supported by a quantitative large sample survey (N=141) of students conducted in spring 2021. The results obtained confirmed the prominent role of digital tools and open digital curricular content in making the learning process more effective, especially in the period of digital work-based education, in a time of pandemic.

scholarly journals Towards a New Educational Engineering Model for Moroccan University Based on ICT

2020 ◽  
Vol 10 (3) ◽  
pp. 49
Author(s):  
Meriyem Chergui ◽  
Ahlam Tahiri ◽  
Aziza Chakir ◽  
Hajar Mansouri
Keyword(s):  
Information And Communication Technologies ◽  
Communication Technologies ◽  
International Standards ◽  
Digital Tools ◽  
Engineering Model ◽  
Business World ◽  
Distribution Operations ◽  
Digital Work ◽  
Educational Engineering ◽  
Information And Communication

Today, Moroccan decision makers of higher education are aware of the importance of digitalization for the improvement of the educational system and their alignment with international standards. This is the reason why several priority programs have been launched in recent years: Digital Work Environment, Network Virtual Campus and digital gadgets distribution operations. Meanwhile, the pedagogical impact remains limited on the scale of the Substitution, Augmentation, Modification and Redefinition (SAMR) model of Information and Communication Technologies. The present work relates to an engineering model that aims to reach the level of maturity of successful pedagogical models and to make possible the use of digital tools not only in a quantitative way, but also on qualitative and measurable way compared to the performance indicators of Moroccan university. The aim of the article is to propose a pedagogical meta-model for Moroccan university designed from a national high education perception study. The model is implemented by IMS LD, involving digital tools and different pedagogical objects in an environment that is both educational and entrepreneurial to catch the gaps in methodologies and content. This model allows the teacher to make available to the student necessary information, methods and techniques in an easy way. The model is integrated into a digital environment, dynamic and open to the business world.

Peering Beyond the Imperial Gaze: Using Digital Tools to Construct a Spatial History of Conquest

2017 ◽  
Vol 11 (1) ◽  
pp. 39-54 ◽  
Author(s):  
Jeremy M. Mikecz
Keyword(s):  
Indigenous People ◽  
Indigenous Peoples ◽  
Narrative Analysis ◽  
Digital Tools ◽  
Spanish Conquest ◽  
Digital Maps ◽  
Spatial History ◽  
Colonial Texts ◽  
History Of ◽  
Spatial Narrative

Ethnohistorians and other scholars have long noted how European colonial texts often concealed the presence and participation of indigenous peoples in New World conquests. This scholarship has examined how European sources (both texts and maps) have denied indigenous history, omitted indigenous presence, elided indigenous agency, and ignored indigenous spaces all while exaggerating their own power and importance. These works provide examples of colonial authors performing these erasures, often as a means to dispossess. What they lack, however, is a systematic means of identifying, locating, and measuring these silences in space and time. This article proposes a spatial history methodology which can make visible, as well as measurable and quantifiable the ways in which indigenous people and spaces have been erased by colonial narratives. It presents two methods for doing this. First, narrative analysis and geovisualization are used to deconstruct the imperial histories found in colonial European sources. Second it combines text with maps to tell a new (spatial) narrative of conquest. This new narrative reconstructs indigenous activity through a variety of digital maps, including ‘mood maps’, indigenous activity maps, and maps of indigenous aid. The resulting spatial narrative shows the Spanish conquest of Peru was never inevitable and was dependent on the constant aid of immense numbers of indigenous people.

Customer Experience Maturity Models – Improving the Business Results

2018 ◽  
Vol 6 (7) ◽  
pp. 228
Author(s):  
Maria Enescu ◽  
Marian Enescu
Keyword(s):  
Case Studies ◽  
Proficiency Testing ◽  
Customer Experience ◽  
Digital Tools ◽  
Maturity Models ◽  
Business Results ◽  
Competency Evaluation

Customer experience maturity of any organization is important for its business results. This paper describes two kinds of maturity models, one based on competency evaluation of the employees on customer’s best applied practices, and the second on maturity of using digital tools to increase the customer good experience when working with the company. These approaches are useful when discuss the performance of enterprises providing products or services in the age of customer. The included case studies show the applicability of the procedures and open a way to be extended for proficiency testing workshops (for similar business) or in ranking the enterprises from the viewpoint of customer experience maturity.

Uber for Tractors? Opportunities and Challenges of Digital Tools for Tractor Hire in India and Nigeria

2020 ◽  
Author(s):  
Thomas Daum ◽  
Roberto Villalba ◽  
Oluwakayode Anidi ◽  
Sharon Masakhwe Mayienga ◽  
Saurabh Gupta ◽  
...  
Keyword(s):  
Digital Tools
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