scholarly journals Emotional intelligence as a part of critical reflection in social work practice and research

2021 ◽  
pp. 147332502110247
Author(s):  
Mari D Herland

Social workers often experience higher levels of burnout compared with other healthcare professionals. The capacity to manage one’s own emotional reactions efficiently, frequently in complex care settings, is central to the role of social workers. This article highlights the complexity of emotions in social work research and practice by exploring the perspective of emotional intelligence. The article is both theoretical and empirical, based on reflections from a qualitative longitudinal study interviewing fathers with behavioural and criminal backgrounds, all in their 40 s. The analysis contains an exploration of the researcher position that illuminates the reflective, emotional aspects that took place within this interview process. Three overall themes emerged – first: Recognising emotional complexity; second: Reflecting on emotional themes; and third: Exploring my own prejudices and preconceptions. The findings apply to both theoretical and practical social work, addressing the need to understand emotions as a central part of critical reflection and reflexivity. The argument is that emotions have the potential to expand awareness of one’s own preconceptions, related to normative societal views. This form of analytical awareness entails identifying and paying attention to one’s own, sometimes embodied, emotional triggers.

2011 ◽  
Vol 54 (3) ◽  
pp. 344-360 ◽  
Author(s):  
Liam Foster

Poverty is encountered by the majority of users of social services but is often overlooked in social work practice. This article explores the relationship between poverty in older age, pension receipt and the role of social policy formulation in the UK with particular reference to New Labour governance. It also briefly explores the EU context before considering the implications for social work.


2020 ◽  
Vol 6 (2) ◽  
pp. 643-649
Author(s):  
Syeda Mahnaz Hassan ◽  
Aliya Khalid ◽  
Muhammad Arshad ◽  
Shajiah Qursam

This paper aims to explore the role of professional social workers in the social inclusion of disabled persons in Pakistan. This paper highlights the present scenario of social work practice with the disabled community and how professional social workers are bringing social inclusion of disabled persons by working effectively in the field. The data for this study was collected through qualitative approach. The semi-structured interview guide was used to collect data through in-depth interviews from thirteen professional social workers who are working for the social inclusion of persons with disabilities in Pakistani community. Thematic analysis was used to analyze the data. The data revealed that social workers have enough abilities to create a bridge between disabled persons with their community. There are different sources present in the community which can be utilized by professional social workers to enable disabled persons to live a normal life. Unawareness of common people and government towards the roles of social workers has been observed in this study. Enhancement and encouragement of social work practice in the field of disability is particularly needed.


2019 ◽  
Vol 8 (1) ◽  
Author(s):  
Kevin D. Blair

This article presents an overview of traditional sociological approaches to the role of social work in society and offers an alternative perspective that draws upon anthropological concepts of culture and specifically the conceptualization of American culture as a form of dialogue between dominant and non-dominant groups in American society. Traditional approaches to the sociology of social work have focused on the concept of social workers as intermediaries. Intermediaries convey messages between groups and seek to resolve conflicts and reach agreements. Incorporating anthropological concepts of cultural dialogue, transmission, and reproduction enables a more in depth analysis and understanding of how this intermediary function plays out. It offers the ability to analyze the content of the messages and to create a better understanding of the tension between social change and social control that are part of social work practice. The intermediary approach to social work’s relations with society results in viewing social work as contradictory and somewhat ambiguous in its relationship to society. This ambiguity, in both theoretical and practical terms, has been difficult for the profession to resolve. By incorporating the concepts of cultural dialogue, transmission, and reproduction, it is argued that the role of social workers in society can be more clearly viewed as that of cultural agents engaged in the processes of dialogue, transmission, and reproduction. From this anthropological perspective, it may be possible to resolve the ambiguity between social work as a form of social control and social work as social change.


2009 ◽  
Vol 90 (1) ◽  
pp. 119-126 ◽  
Author(s):  
Edward J. Gumz ◽  
Cynthia L. Grant

Restorative justice is an alternative paradigm for dealing with the effects of crime and wrongdoing that seeks to bring healing to victims, offenders, and the community. Although a key element of social work's ethical code is the obligation to work toward social justice, this has been viewed primarily as efforts to ensure a fair distribution of resources and opportunities. Yet justice is also restorative in nature–-seeking to restore and enhance victims, offenders, and communities to fuller functioning. This article systematically reviews 80 social work peer-reviewed articles dealing with restorative justice. The role of social workers in restorative justice programs remains largely unknown. Suggestions are made for enhancing social work practice in the restorative justice arena.


Author(s):  
Matthew Gibson

This book reports on the first study into the role of pride and shame in social work practice. The concepts of pride, shame, guilt, humiliation, and embarrassment are outlined and analysed, providing a new framework for understanding and researching these emotions in professional practice. It is argued that these emotions are inherently part of practice, influencing what social workers do and how they do it. Such emotions are considered in the context of wider institutional processes that construct ideal forms of practice, which are then used to evaluate social workers’ actions and praise, shame, or humiliate them accordingly. The threat of shame, and promise of praise, influence most social workers to enact or conform to the standard, thereby regulating their practice. These emotions can, therefore, be considered to be strategically used as a mechanism of control by constructing contextually specific boundaries for shameful and praiseworthy behaviour that are policed within the organisation. While some social workers feel proud to act in such a manner in some contexts, often resulting in a difficult experience for the parents, many social workers feel constrained, believing they are no longer doing social work. Indeed, some social workers feel ashamed or guilty of what they are doing and seek to resist these attempts at control through acts of compromising, concealing, and influencing. This book provides a new theory for pride and shame in organisations and specifically outlines a theory for the role pride and shame play in leadership, management, and individual social work practice.


1986 ◽  
Vol 67 (6) ◽  
pp. 340-350 ◽  
Author(s):  
Thomas P. Brennan ◽  
Amy E. Gedrich ◽  
Susan E. Jacoby ◽  
Michael J. Tardy ◽  
Katherine B. Tyson

Forensic social work can bridge the gap between the criminal justice and mental health systems and serve clients who “fall between the cracks.” The authors describe theoretical and clinical issues, utilizing case examples and the literature to develop a conceptual paradigm for the role of social workers in this area.


1999 ◽  
Vol 24 (4) ◽  
pp. 93-96 ◽  
Author(s):  
Clive Sellick

British social workers at the sharp end of foster care and social work practice have experienced a flood of official reports in recent years (Association of Directors of Social Services, 1997; Utting, 1997; Warren, 1997), mostly, though not exclusively, highlighting the problems of too few placements for an increasingly challenging number of children and young people. In addition, British and North American foster care research over the past twenty years has shown how children in public, including foster, care have been:


Author(s):  
Sue White ◽  
Matthew Gibson ◽  
David Wastell ◽  
Patricia Walsh

This chapter reviews the use of attachment theory in practice guidance and child welfare policy, focusing on social work in England. In refashioning the role of social workers, the increasing social acceptance of attachment theory, and its concomitant discourse, influenced and guided the UK government's attempt to define and restructure what social work practice was. The attachment story in use offered explanations for how children become harmed by insensitive, unresponsive, and inconsistent parenting. Such ideas fed into the government's agenda for social work practice: namely to assess (needs) and refer (to services) or remove (to prevent harm). Social workers were, therefore, directed to assess parents' capacity to meet the needs of their children from the perspective of attachment theory. Ultimately, attachment theory has become institutionalised into the profession.


2019 ◽  
Vol 15 (1) ◽  
Author(s):  
Andrea M. Newberry-Koroluk

This paper explores how the popular use of the expression “hitting the ground running” in reference to beginning social work practice draws upon military imagery and reflects neo-conservative expectations of first-year social workers.  Discussion of the international and Canadian definitions of social work, key social work values, the neo-conservative paradigm, and the role of language in understanding human experiences provides context to this analysis.  Ultimately, it is argued that it is in the best interests of the social work profession for the phrase hitting the ground running to be abandoned (or used critically) when making reference to first-year social workers, and a new metaphor is suggested that could take its place in the social work lexicon.


Author(s):  
Linda Bell

This chapter considers policies and strategies underpinning social work research and evidence-based or evidence-informed practice. It also looks at how social workers say they generate knowledge or evidence and disseminate it to others; the dissemination of research is principally via publications such as journals, and through conferences. Professional and occupational groups may be expected to develop their own knowledge base(s) that will often be situated within specific epistemological frameworks, though the nature of such frameworks is often contested. This chapter explores how, within social work and social care, theoretical models and methods of gathering evidence from practice are explained and used. Social work, though emphasising the social, may be expected to draw upon an eclectic range of social and clinical sciences, with issues of disciplinarity and interdisciplinarity being identified as an important aspect of how knowledge of different kinds, although contested, can be applied to social work practice and research. The chapter also provides examples of how social workers have explained what evidence looks like to them and how they have attempted to work with evidence and research in their practice.


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