Human Factors Success Stories in Communications Symposium
The purpose of this symposium is to present some examples of successful applications of human factors engineering in the telecommunications industry. All three speakers are distinguished researchers in their fields and make their points on the basis of many years of applying human factors research to the design of telecommunications products and systems. The speakers make the point that the well known optimal time to introduce human factors into a product design is, of course, as early in the design process as possible, but as E. T. Klemmer points out in one example human factors can contribute to a successful product even at later stages of a product's life-cycle. In summary, human factors' specialists can learn a great deal from the success stories which are described in the following symposium papers.