Designing for Usability with Cots: How Useful is a Style Guide?

Author(s):  
Jo Hoffman ◽  
Catherine A. Cook

The recent increase in the use of Commercial Off The Shelf (COTS) equipment and software in future military procurements creates a variety of challenges for human factors practitioners to address. There is a need to tailor our approach in order to provide suitable human factors tools to support the design of COTS-based systems. The human factors approach adopted, and experiences gained, in the development of a command planning aid are reported. This system, which is currently under development, utilises a large number of COTS products together with significant bespoke software development. It is one of the first major procurements in the United Kingdom to be based heavily around the use of COTS. A major challenge has been to optimise the usability of the overall system by providing future users with as seamless as possible integration of the various COTS products, rather than a series of unrelated, separate applications. One of the main activities has therefore been the design of the human-computer interface (HCI). A comprehensive Style Guide was developed against which the proposed COTS products could be evaluated, and new bespoke software could be designed. This paper evaluates the utility of a Style Guide in this context, and reports a number of lessons learned from our experiences.

Author(s):  
Cesar Orsini ◽  
Veena Rodrigues ◽  
Jorge Tricio

This study presents the design, implementation, and lessons learned from 2 fit-for-purpose online interprofessional faculty development programs for educational practice improvement in the health professions in Chile and the United Kingdom from 2018 to 2021. Both programs were designed to enhance teaching and learning practices in an interprofessional environment based on 4 pillars: professional diversity, egalitarianism, blended/online learning, and active learning strategies. A multidisciplinary mix of educators participated, showing similar results. The 3 main lessons learned were that the following factors facilitated an interprofessional environment: a professions-inclusive teaching style, a flexible learning climate, and interprofessional peer work. These lessons may be transferable to other programs seeking to enhance and support interprofessionality. Faculty development initiatives preparing educators for interprofessional practice should be an integral component of health professions education, as delivering these courses within professional silos is no longer justifiable. As the relevance of interprofessional education grows, an effective way of promoting interprofessonal education is to train the trainers in formal interprofessional settings.


Author(s):  
Christopher C. Heasly ◽  
Lisa A. Dutra ◽  
Mark Kirkpatrick ◽  
Thomas L. Seamster ◽  
Robert A. Lyons

The High Definition Systems Usability Test Tool (HUTT) was developed to demonstrate and assess different human-computer interface (HCI) concepts for generic operator console positions within an advanced naval tactical display environment. To facilitate a “rapid prototyping” approach to interface development, HUTT was developed as a general purpose tool. The HUTT can be used by the human factors engineer as a rapid prototyping tool enabling quick construction and evaluation of alternative interface concepts. Changes to the organization and operation of a prototype can be made quickly, ensuring that more time can be spent on evaluation as compared to development. The demonstration will focus on the uses and operation of the HUTT. Demonstration participants will be shown how to develop, install and modify the OSF/Motif compliant graphics (pull-down menu structure and window contents) and the functionality of the HUTT to reflect changes in interface concepts.


1983 ◽  
Vol 27 (12) ◽  
pp. 980-984 ◽  
Author(s):  
Paula M. Van Balen ◽  
Christine M. Mitchell

NASA Goddard Space Flight Center, realizing the importance of the human-computer interface, has begun the process of integrating human factors considerations into system design. A methodology was needed to direct the process of incorporating human factors recommendations into the design process and to introduce human factors principles and procedures to Goddard projects. To gather necessary background information for an effective methodology, a diary was kept, recording the process of a Goddard human factors analysis. The diary technique was effective in identifying issues and steps relevant to the methodology. This paper describes and evaluates the diary as an information-gathering tool. Finally, the methodology is summarized and its effectiveness evaluated.


2020 ◽  
Vol 86 (6) ◽  
pp. 585-590
Author(s):  
Steven D. Wexner ◽  
Delia Cortés-Guiral ◽  
Neil Mortensen ◽  
Ara Darzi

This is the second installment of a series of interviews, conducted by the senior author (S.D.W.) and the American College of Surgeons (ACS), that feature international leaders in surgery telling of the challenges they faced during the global COVID-19 pandemic. The disease arrived in the United Kingdom with devastating effects within a few weeks of its spread to Western Europe from China. In Oxford, Professor Neil Mortensen used his position as the President-elect of the Royal College of Surgeons of England to help coordinate efforts among the 4 Royal Colleges in the United Kingdom (his own, London, Edinburgh, and Ireland) to mobilize and retrain surgeons for duty helping to support in the critical care of patients with respiratory illness from the virus. In London, Lord Ara Darzi, a colon and rectal surgeon and leading innovator in minimally invasive surgery, underwent re-education himself in respiratory care to help his medical colleagues. As a member of the House of Lords involved in matters regarding the National Health Service as former Parliamentary Undersecretary of Health, he facilitated legislative measures to increase the physician workforce necessary to meet the demand for skilled personnel. Professor Mortensen and Lord Darzi have been recognized as honorary fellows of the ACS for their contributions to surgery. “Lots of people do not think it can possibly happen to them”, Professor Mortensen said, “Our experience is that it will happen to you, and you cannot be prepared enough. Preparation, preparation, preparation is what you need to do.”


1973 ◽  
Vol 26 (1) ◽  
pp. 75-92 ◽  
Author(s):  
D. R. Johnson

The Dover Strait is not the most congested stretch of narrow water in the world but it is the gateway used by ships of almost every kind on passage to and from nearly all the important ports in northwest Europe, Scandinavia and the United Kingdom. While the recent increase in shipping may not continue at its present rate, the modern trend towards larger vessels and higher speeds has enhanced the hazards to navigation in narrow waters and port approaches, while the volume and nature of modern cargoes have dramatically increased the risk of widespread pollution in the event of any major snipping casualty.


2015 ◽  
Vol 23 (1) ◽  
pp. 48-59 ◽  
Author(s):  
Alison M Devlin ◽  
Marilyn McGee-Lennon ◽  
Catherine A O’Donnell ◽  
Matt-Mouley Bouamrane ◽  
Ruth Agbakoba ◽  
...  

Abstract Objective To identify implementation lessons from the United Kingdom Delivering Assisted Living Lifestyles at Scale (dallas) program—a large-scale, national technology program that aims to deliver a broad range of digital services and products to the public to promote health and well-being. Materials and Methods Prospective, longitudinal qualitative research study investigating implementation processes. Qualitative data collected includes semi-structured e-Health Implementation Toolkit–led interviews at baseline/mid-point ( n = 38), quarterly evaluation, quarterly technical and barrier and solutions reports, observational logs, quarterly evaluation alignment interviews with project leads, observational data collected during meetings, and ethnographic data from dallas events ( n > 200 distinct pieces of qualitative data). Data analysis was guided by Normalization Process Theory, a sociological theory that aids conceptualization of implementation issues in complex healthcare settings. Results Five key challenges were identified: 1) The challenge of establishing and maintaining large heterogeneous, multi-agency partnerships to deliver new models of healthcare; 2) The need for resilience in the face of barriers and set-backs including the backdrop of continually changing external environments; 3) The inherent tension between embracing innovative co-design and achieving delivery at pace and at scale ; 4) The effects of branding and marketing issues in consumer healthcare settings; and 5) The challenge of interoperability and information governance, when commercial proprietary models are dominant. Conclusions The magnitude and ambition of the dallas program provides a unique opportunity to investigate the macro level implementation challenges faced when designing and delivering digital health and wellness services at scale. Flexibility, adaptability, and resilience are key implementation facilitators when shifting to new digitally enabled models of care.


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