Idiosyncratic Deals to Employee Outcomes: Mediating Role of Social Exchange Relationships

2018 ◽  
Vol 25 (4) ◽  
pp. 443-455 ◽  
Author(s):  
Satvir Singh ◽  
Prajya R. Vidyarthi
Keyword(s):  
Social Comparison ◽  
Social Exchange ◽  
Organizational Citizenship Behavior ◽  
Organizational Support ◽  
Citizenship Behavior ◽  
Leader Member Exchange ◽  
Employee Outcomes ◽  
Idiosyncratic Deals ◽  
Member Exchange

The individualized work-related agreements known as idiosyncratic deals (i-deals), which are negotiated between the employee and the employer, has been shown to affect employee outcomes. In this study, we suggest that social comparison theory, in addition to social exchange theory, can be used to explain the effect of i-deals on employee outcomes. This study explains the process through which i-deals lead to positive employee outcomes in the form of increased employee job satisfaction, organizational citizenship behavior, job performance, and reduced employee turnover. We hypothesized that employees’ perceived organizational support (POS), quality of relationship with the supervisor known as leader–member exchange (LMX), and quality of the relationship with the supervisor in comparison to others in the group termed as leader–member exchange social comparison (LMXSC) mediates the relationships between i-deals to outcomes. In a sample of 338 faculty employees nested in 49 departments from a private university, we found support for direct relationships between i-deals, outcomes, and mediators (POS, LMX, and LMXSC). We also found partial support for the mediation of LMX and LMXSC. The theoretical and practical implications of results are discussed.

scholarly journals Pengaruh kualitas interaksi atasan-bawahan dan dukungan organisasional persepsian terhadap organizational citizenship behavior foci supervisor dan organisasi

2018 ◽  
Vol 7 (1) ◽  
Author(s):  
Syahrizal Syahrizal ◽  
Hendri Andi Mesta ◽  
Fadhilatul Fitria B
Keyword(s):  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Organizational Support ◽  
Perceived Organizational Support ◽  
Positive Relationship ◽  
Secondary Data ◽  
Primary Data ◽  
Citizenship Behavior ◽  
Leader Member Exchange ◽  
Member Exchange

The purpose of this research is to analyze (1) the influence of leader member exchange on Organizational Citizenship Behavior Foci Supervisor (2) the influence of perceived organizational support on Organizational Citizenship Behavior Foci Supervisor (3) the influence of leader member exchange on Organizational Citizenship Behavior Foci organizational (4) the influence of perceived organizational support on Organizational Citizenship Behavior Foci organizational. The populations in this research are the employees of PT. Telekomunikasi Padang which consist of 128 employees. The samples were selected using Clustered Proportional Sampling which the total of the samples are 97 employees. The data used are primary data and secondary data. The data was analyzed using multiple reggression analysis. The result of this research shows (1) leader member exchange has a positive relationship on  Organizational Citizenship Behavior Foci Supervisor (2) perceived organizational support has a positive relationship on  Organizational Citizenship Behavior Foci Supervisor (3) leader member exchange has a positive relationship on Organizational Citizenship Behavior Foci organizational (4) perceived organizational support has a positive relationship on  Organizational Citizenship Behavior Foci organizational.Keywords: Organizational citizenship behavior foci supervisor (OCBS); perilaku kewarganegaraan organisasi foci organisasional (OCBO), pertukaran anggota pemimpin; dukungan organisasi persepsi

scholarly journals The Employee–Organization Relationship and Organizational Citizenship Behavior

2016 ◽  
Author(s):  
Jacqueline A-M. Coyle-Shapiro ◽  
Marjo-Riitta Diehl ◽  
Chiachi Chang
Keyword(s):  
Social Exchange ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Organizational Support ◽  
Psychological Contracts ◽  
Citizenship Behavior ◽  
Future Research ◽  
Theoretical Ground ◽  
Economic Exchange ◽  
Idiosyncratic Deals

Drawing upon social exchange theory and the norm of reciprocity, we review the employee–organization relationship (EOR). A number of EOR frameworks share common theoretical ground yet have developed independently: psychological contracts, perceived organizational support, employment relationship, social and economic exchange, and idiosyncratic deals. We examine the empirical evidence linking each of the frameworks to employees’ organizational citizenship behavior (OCB). Relationships based on minimal investment (quasi-spot contracts and transactional psychological contracts) and psychological contract breach are negatively related to OCB. Economic exchange is unrelated to OCB. Relationships that demonstrate investment, support, fulfillment of obligations, and granting of idiosyncratic deals are positively related to OCB because they signal a trusting and benefit conferring relationship. We outline challenges and future research directions that address the “value addedness” of the EOR frameworks.

scholarly journals New Work: Die Effekte von Leader-Member Exchange auf psychologisches Empowerment, extraproduktives Verhalten und Fluktuationsabsicht der Mitarbeitenden

2020 ◽  
Author(s):  
Jana Lorra ◽  
Hannah Möltner
Keyword(s):  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Citizenship Behavior ◽  
Leader Member Exchange ◽  
New Work ◽  
Member Exchange

ZusammenfassungNew Work ist aktuell fraglos ein Trendthema, wobei darunter je nach Façon jedoch unterschiedlichste neue Formen der Arbeitsgestaltung verstanden werden. Trotz der Unterschiedlichkeit steht die Demokratisierung von Unternehmen und die Ermächtigung der darin arbeitenden Menschen im Fokus von New Work. Der vorliegende Beitrag stellt daher Bezüge zwischen New Work und der Literatur zum psychologischen Empowerment her. Letzteres beschreibt einen Zustand, in dem Mitarbeitende Macht und Selbstbestimmung erleben. Dafür ist die Beziehung zwischen Führung und Mitarbeitenden besonders relevant, da die neuen Arbeitsformen darauf abzielen Hierarchien abzubauen. Anhand einer quantitativen Erhebung (N = 150) an zwei Erhebungszeitpunkten wird untersucht, ob der Zusammenhang zwischen Leader-Member Exchange (LMX) und Organizational Citizenship Behavior (OCB) bzw. der Fluktuationsabsicht über psychologisches Empowerment mediiert wird. Die Ergebnisse des Strukturgleichungsmodells stützen die angenommen indirekten Zusammenhänge zwischen LMX und OCB als auch zwischen LMX und Fluktuationsabsicht, vermittelt jeweils durch das psychologische Empowerment. Der direkte Effekt zwischen LMX und OCB und zwischen LMX und Fluktuationsabsicht erreichte keine statistische Signifikanz. Somit mediiert psychologisches Empowerment die beiden Zusammenhänge vollständig.Praktische Relevanz: Die Ergebnisse unterstreichen die Bedeutung von psychologischem Empowerment im Führungskontext. Somit ist die Förderung von psychologischem Empowerment für Führungskräfte ein zentraler Ansatzpunkt zur Verringerung der Fluktuationsabsicht der Mitarbeitenden und zur Aufrechterhaltung und Stärkung von OCB.

scholarly journals PENGARUH LEADER MEMBER EXCHANGE (LMX) DAN ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) TERHADAP INNOVATIVE WORK BEHAVIOR (IWB) UNTUK MENINGKATKAN KINERJA ORGANISASI (STUDI PADA PT. (PERSERO) ANGKASA PURA I BANDAR UDARA INTERNASIONAL HASANUDDIN)

2018 ◽  
Vol 14 (3) ◽  
pp. 217-227
Author(s):  
Nurdjanah Hamid
Keyword(s):  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Work Behavior ◽  
Citizenship Behavior ◽  
Leader Member Exchange ◽  
Probability Sampling ◽  
Innovative Work Behavior ◽  
Member Exchange ◽  
Innovative Work

Penelitian ini bertujuan untuk mengetahui pengaruh langsung dan tidak langsung leader member exchange (LMX), organizational citizenship behavior (OCB) dan innovative work behavior (IWB) terhadap kinerja organisasi pada PT. Persero Angkasa Pura I Bandar Udara Internasional Sultan Hasanuddin Makassar. Penelitian ini menggunakan pendekatan kuantitatif dan analisis jalur dengan bantuan Amos ver. 21. Data diperoleh melalui penyebaran kuesioner dan wawancara langsung kepada responden dengan menggunakan metode pemilihan sampel probability sampling dengan jumlah sampel sebanyak 146 orang. Hasil Penelitian menunjukkan bahwa LMX berpengaruh positif dan signifikan terhadap IWB dan OCB berpengaruh positif dan signifikan terhadap IWB. LMX memiliki pengaruh terhadap Kinerja organisasi. OCB memiliki pengaruh positif dan signifikan terhadap kinerja organisasi. IWB memiliki pengaruh positif dan signifikan terhadap kinerja organisasi. LMX berpengaruh positif dan signifikan kinerja organisasi melalui IWB. OCB memiliki pengaruh positif dan signifikan terhadap kinerja organisasi melalui IWB.

Using the social exchange theory to explore the employee-organization relationship in the hospitality industry

2021 ◽  
Vol 33 (2) ◽  
pp. 670-692
Author(s):  
Jessica Vieira de Souza Meira ◽  
Murat Hancer
Keyword(s):  
Social Exchange ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Organizational Support ◽  
Social Exchange Theory ◽  
Psychological Empowerment ◽  
Citizenship Behavior ◽  
Content Type ◽  
The Social ◽  
Service Oriented

Purpose This research developed a conceptual model for the hospitality industry based on the employee-organization relationship using the social exchange theory as the theoretical framework. This study aims to consider perceived organizational support as the psychological empowerment antecedent, while work engagement and service-oriented organizational citizenship behavior were considered as its outcome. This study also tested psychological empowerment as a mediator of these relationships. Design/methodology/approach Data were gathered from a sample of frontline hotel employees and analyzed through partial least squares structural equation modeling. A total of 242 completed and validated questionnaires were used for the analysis. Findings Perceived organizational support had a significant relationship with psychological empowerment (through meaning, competence, self-determination and impact), which also had a significant relationship with work engagement (through meaning and impact) and service-oriented organizational citizenship behavior (through meaning, self-determination and impact). Psychological empowerment partially mediated the relationship between perceived organizational support with work engagement and service-oriented organizational citizenship behavior. Originality/value Although psychological empowerment is receiving further empirical attention in the hospitality field, little is known about its antecedents and outcomes. Hence, this research extends previous studies using the social exchange theory to fill these literature gaps and create a conceptual model for the hospitality industry based on the employee-organization relationship.

Organizational Citizenship Behavior of Information System Personnel

2011 ◽  
Vol 24 (4) ◽  
pp. 77-93 ◽  
Author(s):  
Tzy-Yuan Chou ◽  
James J. Jiang ◽  
Gary Klein ◽  
Seng-Cho T. Chou
Keyword(s):  
Information System ◽  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Citizenship Behavior ◽  
Citizenship Behaviors ◽  
Management Literature ◽  
Member Exchange ◽  
Communication And Coordination

Leader-member exchange (LMX) represents the quality of interaction between leaders and members of a work unit, such as the information system function within an organization. LMX is expected to improve organizational citizenship behavior, beneficial behaviors not explicitly rewarded, but prior research has failed to establish this link satisfactorily. To determine the influence of LMX in the IS environment, a model is developed based on the background in the IS and management literature that considers LMX an important contributor to job satisfaction and organizational commitment. In turn, organizational commitment influences both work quality and organizational citizenship behaviors in a beneficial way. The model is confirmed with a sample of IS professionals in Taiwan. The results show that effective communication and coordination is crucial between leaders and subordinates at levels within the organization not previously considered.

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