Looking Ahead: Human Factors in Sociotechnical Systems

2017 ◽  
pp. 139-154
Author(s):  
Dan Nathan-Roberts ◽  
David Schuster
Keyword(s):  
Human Factors ◽  
Sociotechnical Systems

Systems Thinking in Aerospace: The Contributions to the Design of Future Airliners’ Single Pilot Operations

2020 ◽  
Vol 64 (1) ◽  
pp. 188-192
Author(s):  
Daniela Schmid ◽  
Neville A. Stanton
Keyword(s):  
Literature Review ◽  
Human Factors ◽  
Systems Thinking ◽  
Systematic Literature Review ◽  
Hierarchical Structures ◽  
Theoretical Models ◽  
Sociotechnical Systems ◽  
System Behavior ◽  
Early Design ◽  
Early Design Stages

Systems thinking methods have evolved into a popular toolkit in Human Factors to analyze complex sociotechnical systems at early design stages, such as future airliners’ single pilot operations (SPO). A quantitative re-analysis of studies from a systematic literature review (Schmid & Stanton, 2019b) was conducted to categorically assess their contributions to researching SPO and to fitting their systems thinking methods to contemporary Human Factors problems. Although only 15 of 79 publications applied systems thinking methods to operational, automation, and the pilot incapacitation issue(s) of SPO, these studies provided a comprehensive concept of operations that is able to deal with many issues of future single-piloted airliners. These theoretical models require further evaluation by looking at the empirical instances of system behavior. Finally, the hierarchical structures in system’s development and operations from systems thinking enable Human Factors professionals and researchers to approach SPO systematically.

Looking Ahead: Human Factors in Sociotechnical Systems

2017 ◽  
pp. 139-154
Author(s):  
Dan Nathan-Roberts ◽  
David Schuster
Keyword(s):  
Human Factors ◽  
Sociotechnical Systems

Introduction to Macroergonomics

2000 ◽  
Vol 44 (12) ◽  
pp. 2-539-2-542 ◽  
Author(s):  
Hal W. Hendrick
Keyword(s):  
Human Factors ◽  
Sociotechnical Systems ◽  
Systems Model

The origin and development of macroergonomics as an identifiable sub-discipline of human factors/ergonomics is reviewed. The concept of macroergonomics, including the underlying empirically developed sociotechnical systems model, is summarized. The relation of macro-to micro-ergonomics, and the synergism that is possible when the two are harmonized and consistent with the organization's sociotechnical characteristics, is explained.

scholarly journals Breaking bad systems with Human Factors and Ergonomics: Using Work Domain Analysis to identify strategies to disrupt trading in dark net marketplaces

2019 ◽  
Vol 63 (1) ◽  
pp. 458-462 ◽  
Author(s):  
Paul M. Salmon ◽  
Ben R. Lane ◽  
Dennis Desmond ◽  
Adrian Cherney ◽  
Gayan Kulatilleke ◽  
...  
Keyword(s):  
Human Factors ◽  
Domain Analysis ◽  
Sociotechnical Systems ◽  
Reputation Management ◽  
Product Management ◽  
Breaking Bad ◽  
Human Factors And Ergonomics ◽  
Work Domain Analysis ◽  
Potential Use ◽  
Work Domain

The trading of illicit goods in dark net marketplaces is a significant and growing global problem. This paper describes the findings from a study which involved the use of Work Domain Analysis in conjunction with a node breaking process to identify interventions designed to disrupt trading in dark net marketplaces. The analysis identified a series of critical disruption points and opportunities for disrupting dark net trading, including strategies to disrupt critical functions such as marketplace administration, reputation management, and product management. The analysis also showcases the potential use of Human Factors and Ergonomics for disrupting, as well as optimising, complex sociotechnical systems. The benefits of using Human Factors and Ergonomics to disrupt complex systems, as well as optimise them, are discussed along with potential application areas.

Human Factors: Problems of Adapting Systems for the Interaction of Information to the Individual: The Theory of Hybrid Intelligence

1977 ◽  
Vol 21 (1) ◽  
pp. 1-9 ◽  
Author(s):  
B. F. Lomov ◽  
V. F. Venda
Keyword(s):  
Information System ◽  
Problem Solving ◽  
Human Factors ◽  
Scientific Research ◽  
Sociotechnical Systems ◽  
Complex Information ◽  
Complex Information System ◽  
Hybrid Intelligence ◽  
The Individual

Optimization of the strucuture of a complex information system on the basis of the various models supplied by operators and computers is often the most significant factor in the efficiency of problem-solving in many types of operator-controlled scientific research. The most effective process of such optimization lies in the adaptation of sociotechnical systems for the interaction of information to the individual operator (hybrid intelligence), and also in achieving an intellectual resonance during the interaction of information. Some theoretical principles and an example of HI are given.

Human Factors in Organizational Complexity

2009 ◽  
Vol 53 (16) ◽  
pp. 1026-1027
Author(s):  
Hal W. Hendrick
Keyword(s):  
Complex Systems ◽  
Human Factors ◽  
Lessons Learned ◽  
Sociotechnical Systems ◽  
International Level ◽  
National Program ◽  
Organizational Complexity ◽  
Systems Model ◽  
Successes And Failures

Competitive demand for more rapidly responsive and flexible organizational designs has created new demands for human factors application – particularly at the macroergonomic level. This invited symposium presents four papers that provide different perspectives and understandings of the human factors aspects of organizational complexity. These include a sociotechnical systems model of organizational complexity and its relation to employee complexity, organizational complexity and communications, lessons learned from complex systems' successes and failures, and a case study of the expansion of a company's national program to the international level.

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