Impact of Employee Engagement on Performance Improvement : A Literature Review

2020 ◽  
Vol 9 (1) ◽  
pp. 20-27
Author(s):  
Hassan , Masood ◽  
Azmat , Urooj ◽  
Hussain , Zahra ◽  
Khan , Yamna ◽  
Ahmed , Kazi Afaq
Keyword(s):  
Literature Review ◽  
Performance Improvement ◽  
Employee Engagement

scholarly journals Employee Engagement and Wellbeing in Times of COVID-19: A Proposal of the 5Cs Model

2021 ◽  
Vol 18 (10) ◽  
pp. 5470
Author(s):  
María-Carmen De-la-Calle-Durán ◽  
José-Luis Rodríguez-Sánchez
Keyword(s):  
Theoretical Model ◽  
Literature Review ◽  
Employee Engagement ◽  
Negative Consequences ◽  
Health And Wellbeing ◽  
Employee Wellbeing ◽  
Psychological Pressure ◽  
Current Context ◽  
Main Factors ◽  
Predictive Relationship

The COVID-19 pandemic has had an unprecedented impact on the labor market. The psychological pressure and uncertainty caused by the current changing workplace environment have led to negative consequences for workers. Considering the predictive relationship between employee engagement and wellbeing and in light of this unprecedented situation that affects workers of all the industries worldwide, this study aims to identify the key main drivers of employee engagement that can lead to employee wellbeing in the current context. Through a literature review, a theoretical model to strengthen engagement in times of COVID-19 is proposed. The main factors are conciliation, cultivation, confidence, compensation, and communication. Whereas prior to the pandemic, firms had already understood the need to achieve this, it is now considered a vital tool for staff health and wellbeing. This article makes two main contributions. First, it provides a model for boosting employee engagement, and therefore, wellbeing. Second, managerial suggestions are made to apply the theoretical model.

scholarly journals The Importance of Business Continuity and Knowledge Management during the Pandemic Period

Proceedings ◽  
2021 ◽  
Vol 74 (1) ◽  
pp. 18
Author(s):  
Tuana İrkey ◽  
Aslıhan Tüfekci
Keyword(s):  
Knowledge Management ◽  
Literature Review ◽  
Organizational Performance ◽  
Performance Improvement ◽  
Systematic Literature Review ◽  
Gap Analysis ◽  
Global Scale ◽  
Business Continuity ◽  
Maturity Model ◽  
Management Project

Earlier in 2020 a knowledge management project was initiated with the aim of organizational performance improvement at a service company. A maturity model was applied for the gap analysis and a systematic literature review was conducted to shape the project. As the COVID-19 grew to a global scale, the aim of the project has shifted into ensuring the business continuity of the case company. Without major changes the project was carried out. At the end it was observed the company not only operated without being affected from the pandemic situation but also improved their organizational performance as aimed initially.

scholarly journals Assessing Employee Engagement in a Post-COVID-19 Workplace Ecosystem

2021 ◽  
Vol 13 (20) ◽  
pp. 11443
Author(s):  
Martyna Joanna Surma ◽  
Richard Joseph Nunes ◽  
Caroline Rook ◽  
Angela Loder
Keyword(s):  
Literature Review ◽  
Real Estate ◽  
Employee Engagement ◽  
Design Management ◽  
Real Estate Industry ◽  
Workplace Design ◽  
Work Patterns ◽  
The Relationship ◽  
Property Markets ◽  
Shed Light

This article has aimed to better understand employee engagement in a post-COVID-19 workplace ecosystem. We identified a knowledge gap in the relationship between employee engagement and the physical workplace environment through an interdisciplinary literature review. We subsequently tested this gap by comparing employee engagement metrics proposed by leading academics in the field of organisational psychology with a sample of commonly used real estate industry approaches to monitoring workplace design/management. We focused specifically on industry-projected post-COVID-19 workplace ecosystem scenarios, and the results suggest that traditional employee engagement metrics and industry approaches to monitoring workplace design and management do not fully reflect the recent shift to hybrid work patterns. We shed light on the implications that this can have on our existing knowledge of “sustainable” property markets in a wider city context.

Role of Employee Engagement in Reducing Workplace Deviance

2022 ◽  
pp. 1436-1467
Author(s):  
Jitendra Singh Tomar ◽  
Ruchi Khandelwal ◽  
Ruchi Jain
Keyword(s):  
Job Satisfaction ◽  
Literature Review ◽  
Employee Engagement ◽  
Relative Deprivation ◽  
Deviant Behavior ◽  
Workplace Deviance ◽  
Fair Treatment ◽  
Treatment Performance ◽  
Training Development

The chapter focuses on the various antecedents to workplace deviance that exist in general and specifically on how employee engagement can lead to reduced workplace deviance. It explores the typical characteristics workplace deviance and its various manifestations exhibited by employees of the organisation. Using intensive literature review the factors leading to employee deviant behavior are identified. The behavior is further justified by theory of distributive justice and theory of relative deprivation. The drivers of employee engagements like “Job Satisfaction,” “Family Friendliness,” “Equal Opportunities,” “Fair Treatment,” “Performance and Appraisal,” “Training Development and Career,” etc. are successfully mapped with the theories of deprived justice to address the deviance problem.

scholarly journals The Relationship Between Strategic Management, Employee Engagement on Customer Satisfaction and Customer Loyalty (Newest Empirical Approach 2013-2015): A Conceptual Model

2016 ◽  
Vol 1 (1) ◽  
pp. 81-87
Author(s):  
Sudjatno Sudjatno
Keyword(s):  
Customer Satisfaction ◽  
Literature Review ◽  
Strategic Management ◽  
Employee Engagement ◽  
Value Added ◽  
Jel Classification ◽  
Literature Study ◽  
Management Commitment ◽  
Analyse Data ◽  
The Relationship

Objective - Customer satisfaction is the main goal of every company's strategy for maintaining its global/local business. However, achieving Customer Satisfaction needs strategic management commitment which is related to how the shareholders and executives plan their business investment in employee engagement. The purpose of this study is to reveal the collaboration of the strategic management and employee engagement for achieving customer satisfaction. Methodology/Technique - The study employs the analytical method (literature study) to analyse data gained from literature review Findings – The relationship between strategic management, employee engagement and customer satisfaction is revealed. It is also noted that customer dimension, in the newest context, is goods or service value plus value added from positive emotion, expectation, switching cost. Novelty - This study explores employee engagement and customer satisfaction from the newest literature review combined with four strategic management's newest book literature. Type of Paper - Review Keywords: Strategic Management, Employee Engagement, Customer Satisfaction JEL Classification: M10, M12, M31.

Leadership Strategy and Performance Improvement : A Literature Review

2019 ◽  
Vol 8 (3) ◽  
pp. 60-70
Author(s):  
Hassan , Masood ◽  
Khan , Farman Ullah ◽  
Arshad , Shazleen
Keyword(s):  
Literature Review ◽  
Performance Improvement ◽  
Leadership Strategy ◽  
And Performance

Change Management Strategies as the Nexus of Performance Improvement in African Universities Post-COVID-19 Pandemic

2021 ◽  
pp. 90-105
Author(s):  
Bethuel Sibongiseni Ngcamu
Keyword(s):  
Leadership Development ◽  
Literature Review ◽  
Change Management ◽  
Research Methods ◽  
Performance Improvement ◽  
Management Strategies ◽  
Document Analysis ◽  
Talent Management ◽  
Management Interventions ◽  
Perfect Storm

The COVID-19 pandemic, which started in China in late 2019, came as the perfect storm at a time when leadership in African universities is leaving much to be desired. This status quo is what has triggered the current chapter, which sets out to explore responsive leadership development and the change management interventions that are required after the pandemic and which can make universities' operations agile. The chapter aims to investigate the nature of change management interventions, including agile talent management. This can help to ensure that African universities are effective and efficient in Africa post-COVID-19. The chapter employs different research methods; for instance, a literature review is synthesised on previously published studies that relate to the relevant applications and impacts of agile transformation in universities as a way of guiding leaders in their response to the challenges of a post-coronavirus world. Furthermore, the document analysis followed examines a number of documents related to leadership, development, and change post the pandemic.

Sign in / Sign up

Export Citation Format

Share Document