A Chronological Literature Review of Evolution, Concept and Various Aspects of Employee Engagement Worldwide

Author(s):  
Anoop Kumar ◽  
Shikha Kapoor
Author(s):  
María-Carmen De-la-Calle-Durán ◽  
José-Luis Rodríguez-Sánchez

The COVID-19 pandemic has had an unprecedented impact on the labor market. The psychological pressure and uncertainty caused by the current changing workplace environment have led to negative consequences for workers. Considering the predictive relationship between employee engagement and wellbeing and in light of this unprecedented situation that affects workers of all the industries worldwide, this study aims to identify the key main drivers of employee engagement that can lead to employee wellbeing in the current context. Through a literature review, a theoretical model to strengthen engagement in times of COVID-19 is proposed. The main factors are conciliation, cultivation, confidence, compensation, and communication. Whereas prior to the pandemic, firms had already understood the need to achieve this, it is now considered a vital tool for staff health and wellbeing. This article makes two main contributions. First, it provides a model for boosting employee engagement, and therefore, wellbeing. Second, managerial suggestions are made to apply the theoretical model.


2021 ◽  
Vol 13 (20) ◽  
pp. 11443
Author(s):  
Martyna Joanna Surma ◽  
Richard Joseph Nunes ◽  
Caroline Rook ◽  
Angela Loder

This article has aimed to better understand employee engagement in a post-COVID-19 workplace ecosystem. We identified a knowledge gap in the relationship between employee engagement and the physical workplace environment through an interdisciplinary literature review. We subsequently tested this gap by comparing employee engagement metrics proposed by leading academics in the field of organisational psychology with a sample of commonly used real estate industry approaches to monitoring workplace design/management. We focused specifically on industry-projected post-COVID-19 workplace ecosystem scenarios, and the results suggest that traditional employee engagement metrics and industry approaches to monitoring workplace design and management do not fully reflect the recent shift to hybrid work patterns. We shed light on the implications that this can have on our existing knowledge of “sustainable” property markets in a wider city context.


2020 ◽  
Vol 9 (1) ◽  
pp. 20-27
Author(s):  
Hassan , Masood ◽  
Azmat , Urooj ◽  
Hussain , Zahra ◽  
Khan , Yamna ◽  
Ahmed , Kazi Afaq

2022 ◽  
pp. 1436-1467
Author(s):  
Jitendra Singh Tomar ◽  
Ruchi Khandelwal ◽  
Ruchi Jain

The chapter focuses on the various antecedents to workplace deviance that exist in general and specifically on how employee engagement can lead to reduced workplace deviance. It explores the typical characteristics workplace deviance and its various manifestations exhibited by employees of the organisation. Using intensive literature review the factors leading to employee deviant behavior are identified. The behavior is further justified by theory of distributive justice and theory of relative deprivation. The drivers of employee engagements like “Job Satisfaction,” “Family Friendliness,” “Equal Opportunities,” “Fair Treatment,” “Performance and Appraisal,” “Training Development and Career,” etc. are successfully mapped with the theories of deprived justice to address the deviance problem.


Author(s):  
Sudjatno Sudjatno

Objective - Customer satisfaction is the main goal of every company's strategy for maintaining its global/local business. However, achieving Customer Satisfaction needs strategic management commitment which is related to how the shareholders and executives plan their business investment in employee engagement. The purpose of this study is to reveal the collaboration of the strategic management and employee engagement for achieving customer satisfaction. Methodology/Technique - The study employs the analytical method (literature study) to analyse data gained from literature review Findings – The relationship between strategic management, employee engagement and customer satisfaction is revealed. It is also noted that customer dimension, in the newest context, is goods or service value plus value added from positive emotion, expectation, switching cost. Novelty - This study explores employee engagement and customer satisfaction from the newest literature review combined with four strategic management's newest book literature. Type of Paper - Review Keywords: Strategic Management, Employee Engagement, Customer Satisfaction JEL Classification: M10, M12, M31.


2017 ◽  
Vol 4 (1) ◽  
pp. 92-103
Author(s):  
Puguh Sugeng Putranto ◽  
Mohammad A. Amin Soetomo

When employee working in a company they are act as a single and in a group working together to achieve common goals in a organized and structured way. An employee as a human has their own considerations that can drive them to be highly effective employee. There are many researches that focus on employee engagement and employee enablement to understand the drivers that makes an employee have positive behavior that can have positive impact to the performance of the company to achieve its goal. So that the employee will enthusiast to use technology that company provide.


2021 ◽  
Vol 2 (1) ◽  
pp. 41-49
Author(s):  
Dian Bagus Mitreka Satata

Employee engagement is a physical and psychological condition related to work cognitively, emotionally, and behavior to achieve the goals of the organization. The purpose of writing this review article is to summarize and discuss employee engagement as an effort factor in improving work performance within the organization. The method used is a literature review, which is a literature review search for both international journals and national journals between 2013 – 2020 as many as 15 journal articles from the results of previous research. The results of the literature review show that employee engagement has an influence on individual work performance so that organizational goals can be achieved.


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