The Use of Electronic Mail at the Reference Desk: Impact of a Computer-Mediated Communication Technology on Librarian-Client Interactions

1998 ◽  
Vol 17 (4) ◽  
pp. 17-27 ◽  
Author(s):  
Katherine Schilling-Eccles ◽  
Joseph J. Harzbecker
2002 ◽  
Vol 31 (2) ◽  
pp. 205-222 ◽  
Author(s):  
Bolanle Olaniran

As communication technology improves, computer-mediated communication (CMC) increases in use for interpersonal interaction. While there are newer forms of CMC that interface with audio, graphic, and video data, for the most part text-based CMC (i.e., e-mail, IRC, other text chat) remains the most common and frequently used. The increased use of text-based CMC medium is not without its problems, as is the case with any other communication media. Text only CMC lacks the capacity to transmit nonverbal cues. This study explores CMC medium in communication misunderstandings. The findings indicate that although participants acknowledge the lack of nonverbal cues as a source of misunderstandings during interactions, they still express the willingness to use text-based CMC in resolving misunderstandings. This article also provides discussions, implications, and recommendations.


Author(s):  
Grace Setyo Purwaningtyas ◽  
Pawito Pawito ◽  
Ismi Dwi Astuti Nurhaeni

Communication technology and the internet  have developed quite rapidly from time to time. The development of communication  technology and the internet has changed the way human’s communication. Human interaction is no longer limited to face-to-face meetings, but has now shifted to interaction or communication using computer and internet media which are not limited to space and time. This mediated communication is known as Computer Mediated Communication (CMC). Communication through the CMC was developed by various application  providers to facilitate internet users in communicating, one of which is through the Instagram application. Text, images and videos are included in the type of computer mediated communication (CMC) interaction. The CMC interaction is used by internet users from various circles, including millennial mothers. This research was conducted to find out how the role of CMC in developing self-potential among millennial mothers. This research is a qualitative research using semi-structured interviews as a data collection method. The findings in this study indicate that informants are selective in presenting themselves through the selection of images, videos and descriptions before uploading on the Instagram page so that they are able to display their potential.


2002 ◽  
Vol 95 (1) ◽  
pp. 208-212 ◽  
Author(s):  
Nicolas Guéguen ◽  
Céline Jacob ◽  
Alexandre Pascual ◽  
Thierry Morineau

The “But you are free of …” technique is a compliance procedure which solicits someone to comply with a request by simply telling him that he is free to accept or to refuse the request. This semantic evocation leads to increased compliance with the request. A new evaluation of the generality of this technique was tested in an experiment in which subjects received an anonymous electronic mail which asked them to consult the site of a humanitarian association for children. Analysis showed that, when the semantic evocation of freedom is included in the message, a higher compliance rate was observed than in a situation in which this evocation was omitted.


2019 ◽  
Vol 12 (1) ◽  
Author(s):  
Palupi Palupi

The development of Internet and communication technology has been increasing from time to time. Humans around the globe are connected to digital communication device. Technology has been growing and changing the way people communicate; from text-based computer-mediated communication to video-mediated communication. The study is conducted to determine whether the online users in VMC perform selective self-presentation under conditions when nonverbal cues are present and the interlocutor is not anonymous. This study is a qualitative research with semi-structured interview as its method. Findings in this study showed that participants perform selective self-presentation in VMC. By wearing veil for females or combing hair for males, tiding up the room and table, choosing certain place, also hiding something from the web camera scope are the ways they present themselves to obtain good impression and avoid bad impression from interlocutorsThe findings also discovered that participants perform selective self-presentation to ordinary friends, colleagues, or acquaintances with the same way and the same reason why they perform it when nonverbal cues are present. However, participants do not perform selective self-presentation to family and close friends.


2018 ◽  
Vol 3 (1) ◽  
pp. 17-43 ◽  
Author(s):  
Adiyana Sharag-Eldin ◽  
Xinyue Ye ◽  
Brian Spitzberg

The recent identification of potentially extensive shale-gas resources within the United States has generated mixed public and political responses. The purpose of this study is to apply the Multilevel Model of Meme Diffusion (M3D) in an empirical case study of the fracking controversy. This analysis supports the heuristic value of the M3D and the value of digital technologies as indexes of controversial opinions, showing the potential of monitoring and registering social opinion trends with geospatially sensitive methods. This study integrates the fields of geography and computer-mediated communication technology to account for social processes.


2018 ◽  
Vol 3 (1) ◽  
pp. 53-75 ◽  
Author(s):  
Xinyue Ye ◽  
Adiyana Sharag-Eldin ◽  
Brian Spitzberg ◽  
Ling Wu

A meme consists of any words or images in a text that can be replicated across communicators in the exchange of information. This study tests the Multilevel Model of Meme Diffusion (M3D) in a case study in the digital electronic technology that captures the controversial opinions regarding death penalty abolishment in Nebraska. The objective is to demonstrate that an internet-based study using social media data can be used to analyze and predict social processes engaging with phenomena in real space. The authors utilize the meme death_penalty in Twitter texts to predict public perception of death penalty abolishment in Nebraska. The M3D theory integrates the fields of geography and computer-mediated communication technology to explain and predict public opinion on the death penalty.


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