The role of health support workers in the ageing crisis
Preparing for an adequate support and care system and for health support workers to meet the needs of the elderly in an ageing world is an urgent issue. Japan has a population with the longest life expectancy. Previously family members took care of the elderly and the disabled. However, today care is more often provided by non-family members. As a result, the long-term care insurance system was implemented. Under the system, certain services are provided by qualified professional health care staff as defined in classic neo-Weberian terms. However, to realise an appropriate quality of life for the elderly and disabled, more services are often required. This results in additional services being performed by non-professional health support workers and home helpers, which raises concerns about low-waged female labour and the practice of health and medical care by unqualified persons. However, such personalised care helps bring about a higher quality of life for the elderly and disabled, especially since educational programmes are now being provided. In this chapter, the roles of qualified and non-qualified health support workers are examined and relevant issues and their solutions are explored in a Japanese and wider global context.