The Use of Enterprise Architecture Framework for Improving Service Quality (Case Study ABC State Attorney)

Author(s):  
Sevenpri Candra ◽  
Frisa Erika ◽  
Hudiarto
Author(s):  
Irja N. Shaanika

Many cities are adopting information and communication technologies (ICT) to add value to business process. This has led to the realisation of smart cities making them dependable on ICT. In Namibia, the focus is to transform Windhoek into a smart city. However, it is not easy as Windhoek continues to face many challenges, for example lack of collaboration among stakeholders. The challenges could be attributed by lack of approaches such as enterprise architecture (EA). As a management and design approach, EA provides a system view of all components and their relationship. In the absence of EA, realisation of Windhoek smart city will continue to be challenging, impeding the city from providing smart services. The study's aim was to develop EA framework for Windhoek smart city realisation. A qualitative case study approach was employed. Data was interpretively analysed to enable a deeper understating of the influencing factors. Based on the findings, a conceptual EA framework was developed. The framework aims to guide and govern Windhoek city transformation towards its smart objectives.


2021 ◽  
Vol 13 (9) ◽  
pp. 4851
Author(s):  
Ming-Hui Liao ◽  
Chi-Tai Wang

The chemical industry has sustained the development of global economies by providing an astonishing variety of products and services, while also consuming massive amounts of raw materials and energy. Chemical firms are currently under tremendous pressure to become lean enterprises capable of executing not only traditional lean manufacturing practices but also emerging competing strategies of digitalization and sustainability. All of these are core competencies required for chemical firms to compete and thrive in future markets. Unfortunately, reports of successful transformation are so rare among chemical firms that acquiring the details of these cases would seem an almost impossible mission. The severe lack of knowledge about these business transformations thus provided a strong motivation for this research. Using The Open Group Architecture Framework, we performed an in-depth study on a real business transformation occurring at a major international chemical corporation, extracting the architecture framework possibly adopted by this firm to become a lean enterprise. This comprehensive case study resulted in two major contributions to the field of sustainable business transformation: (1) a custom lean enterprise architecture framework applicable to common chemical firms making a similar transformation, and (2) a lean enterprise model developed to assist chemical firms in comprehending the intricate and complicated dynamics between lean manufacturing, digitalization, and sustainability.


2021 ◽  
Vol 6 (Suppl 5) ◽  
pp. e005242
Author(s):  
Sunita Nadhamuni ◽  
Oommen John ◽  
Mallari Kulkarni ◽  
Eshan Nanda ◽  
Sethuraman Venkatraman ◽  
...  

In its commitment towards Sustainable Development Goals, India envisages comprehensive primary health services as a key pillar in achieving universal health coverage. Embedded in siloed vertical programmes, their lack of interoperability and standardisation limits sustainability and hence their benefits have not been realised yet. We propose an enterprise architecture framework that overcomes these challenges and outline a robust futuristic digital health infrastructure for delivery of efficient and effective comprehensive primary healthcare. Core principles of an enterprise platform architecture covering four platform levers to facilitate seamless service delivery, monitor programmatic performance and facilitate research in the context of primary healthcare are listed. A federated architecture supports the custom needs of states and health programmes through standardisation and decentralisation techniques. Interoperability design principles enable integration between disparate information technology systems to ensure continuum of care across referral pathways. A responsive data architecture meets high volume and quality requirements of data accessibility in compliance with regulatory requirements. Security and privacy by design underscore the importance of building trust through role-based access, strong user authentication mechanisms, robust data management practices and consent. The proposed framework will empower programme managers with a ready reference toolkit for designing, implementing and evaluating primary care platforms for large-scale deployment. In the context of health and wellness centres, building a responsive, resilient and reliable enterprise architecture would be a fundamental path towards strengthening health systems leveraging digital health interventions. An enterprise architecture for primary care is the foundational building block for an efficient national digital health ecosystem. As citizens take ownership of their health, futuristic digital infrastructure at the primary care level will determine the health-seeking behaviour and utilisation trajectory of the nation.


Author(s):  
B. Chadha ◽  
M. Pemberton ◽  
A. Crockett ◽  
J. Sharkey ◽  
J. Sacks ◽  
...  

As the rate of change in both business models and business complexity increases, enterprise architecture can be positioned to supply decision support for executives. The authors propose a dynamic enterprise architecture framework that supports business executive needs for rapid response and contextualized numerical decision support. The classic approaches to business decision making are both over simplified and insufficient to account for the dynamic complexities of reality. Recent failures of historically sound businesses demonstrate that a more robust mathematical approach is required to establish and maintain the alignment between operational decisions and enterprise objectives. We begin with an enterprise architecture (EA) framework that is robust enough to capture the elements of the business within the structure of a meta model that describes how the elements will be stored and tested for completeness and coherence. We add to that the analytical tools needed to innovate and improve the business. Finally, dynamic causal and agent layers are added to account for the qualitative and evolutionary elements that are normally missing or over simplified in most decision systems. This results in a dynamic model of an enterprise that can be simulated and analyzed to answer key business questions and provide decision support. We present a case study and demonstrate how the models are used within the decision framework to support executive decision makers.


2021 ◽  
Vol 13 (1) ◽  
pp. 74-101
Author(s):  
Antoine Trad

This chapter's author based his cross-functional research on an authentic and proprietary mixed research method that is supported by intelligent neural networks combined with a heuristics motor, named the applied mathematical model (AMM). The proposed AMM base functions like the human empiric decision-making process that can be compared to the behaviour-driven development. The AMM is supported by many real-life cases of business and architecture transformation projects in the domain of intelligent strategic development and operations (iSDevOps) that is supported by the alignment of various standards and development strategies that biases the standard market development and operations (DevOps) procedures, which are Sisyphean tasks.


Author(s):  
Asbartanov Lase ◽  
Benny Ranti

<span>This research was conducted to develop the Indonesian Government Enterprise Architecture (IGEA) framework which is suitable for Indonesian government agencies. Due to their complexity and expensive implementation cost, existing EA frameworks such as TOGAF and Zachman have so far not been the choice for building GEA by some countries including Australia and New Zealand. Those countries have built their own GEA namely Australia’s AGA and New Zealand’s GEA-NZ, respectively. Learning from this experience, the authors did a research to build Indonesia’s GEA or IGEA. This paper explains the research process which starts from mapping or comparing TOGAF, AGA, and GEA-NZ frameworks to get the underlying foundation for building GEA, analyzing framework artifacts, to building IGEA by adding specific Indonesian regulations and policies such as RPJMN and Nawacita. This IGEA framework is expected to become a reference for developing EA not only at institutional level but also the most important thing at national or cross institutional level, in order to increase the effectiveness of government IT spending.</span>


2018 ◽  
Vol 6 (2) ◽  
pp. 172 ◽  
Author(s):  
Shuichiro Yamamoto ◽  
Nada Ibrahem Olayan ◽  
Shuji Morisaki

<p><em>Although there were many comparison literatures of EA frameworks, these literature use qualitative criteria based on intuitive practitioner’s experience. The paper first defines 36 concrete features of EA frameworks using six categories and six interrogatives.</em> <em>Then</em><em> </em><em>we concretely compare</em><em> </em><em>typical</em><em> </em><em>EA</em><em> </em><em>frameworks based on the key features. The result shows the easiness and concreteness of the proposed EA comparison framework.</em><em></em></p>


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