Web technology has enabled many organizations to form an e-enterprise for effective communicating, collaborating, and information sharing. To gain competitive advantages, it is necessary for e-enterprises to integrate the entire lines of business operations and critical business data with external supply chain participants over the Web, which may introduce significant security risks to the organizations’ critical assets and infrastructures. This chapter reports a case study of e-service security design and implementation at a leading U.S. company. First, the chapter reviews security concerns and challenges in front-end e-business and back-end supply chain operations. This is followed by the analysis of the company’s e-service and its security problems. The case then presents an integrated e-enterprise security methodology to guide the company for meeting its security needs. The results of this case study provides security professionals with practical steps and sustainable solutions for tackling the unique security challenges arising in an open, unbounded e-enterprise supply chain environment.
Fuzzy Cognitive Maps analysis of Green Supply Chain Management: a case study approach