Standard Guide for Airframe and Systems Aviation Maintenance Personnel

10.1520/f3476 ◽  
2021 ◽  
Author(s):  
Author(s):  
C. G. Drury ◽  
K. Woodcock ◽  
I. Richards ◽  
A. Sarac ◽  
K. Shyhalla

We used a simulation methodology to provide a direct measurement of how incidents and accidents are investigated. Thirty-seven aviation maintenance personnel with incident investigation experience investigated are six incident scenarios that we developed from actual maintenance incidents. Using a methodology developed by Woodcock and Smiley (1999), participants were given a brief incident description and had to question the experimenter to determine how the incident happened. We counted the number and types of information requests, and recorded their sequence. Based on the sequence data we propose a five-stage model of incident investigation. An initial trigger initiates an interactive data collection/data analysis period, starting by determining spatial and temporal boundaries then investigating in a somewhat sequential manner. A stopping rule is used to determine when to stop investigating and begin the final reporting stage. The number of facts considered grows during the investigation stage, but then decreases at the reporting stage. Thus, basing recommendations on the reports of incidents may not consider all causal factors.


Author(s):  
James F. Parker

Safety considerations require that air carrier maintenance be of the highest quality and essentially error-free. Economic considerations require that maintenance activities be as efficient as possible. Success in meeting both safety and economic goals depends on the performance of those working in the aviation maintenance community. A human factors guide can be of value in supporting and enhancing the performance of aviation maintenance personnel. One end product of the Federal Aviation Administration (FAA) program on “Human Factors in Aviation Maintenance” is a guidebook presenting human factors information oriented specifically toward the air carrier maintenance workforce. The Human Factors Guide presents established principles of job design and work. Coverage is broad and includes a variety of topics considered important in determining maintenance effectiveness and in the control of maintenance error. The preparation of the Human Factors Guide was done in a manner to ensure that needs of users were addressed. Size and format were selected in terms of user preferences. Information obtained through a series of FAA-sponsored human factors meetings plus that gained from a survey of maintenance personnel guided both the selection of topics and the presentation of materials.


Author(s):  
William B. Johnson

There is a growing awareness within the aviation industry that new levels of safety and efficiency can be achieved through attention to the human factors in maintenance. The result is that many airlines are creating human factors training courses for maintenance personnel. At the same time there is an increasing number of consultants offering human factors courses. This paper discusses the growing demand and rationale for training related to human factors in maintenance. The paper describes various course offerings — content, instructor qualifications, course length — and experiences of the author as a provider of maintenance human factors training.


Author(s):  
Manoj S. Patankar ◽  
James C. Taylor

A growing challenge to the developers of human factors training programs today is that of financial justification. Most aviation maintenance personnel in the airline industry are aware of human factors issues; however, supervisors and managers continue to be challenged to make a business case for their human factors programs. This paper presents a model for the development of an integrated human factors business plan with return-on-investment calculations. Organizations that have already conducted the training, will find the return-on-investment calculations useful to measure the financial success of their training efforts.


2017 ◽  
Vol 41 (9) ◽  
pp. 800-813 ◽  
Author(s):  
Berrin Denizhan ◽  
Alperen Doğru

Purpose With every passing day, the center of gravity for air traffic for the Middle East and Turkey is shifting toward becoming a center for airway transport, maintenance, repair, overhaul (MRO) and transfer. The MRO sector is gaining importance because of this increase in Turkey. The purpose of this study is to examine the future employability of the graduates receiving civil aviation maintenance training in Turkey. Design/methodology/approach The paper uses past seven years’ data about maintenance personnel of Turkey. It includes all-level students, recently working personnel and retired personnel of each year. Regression analysis and Markov analysis were used to show the prediction of aviation maintenance personnel. Findings The paper provides quantitative results about employability of maintenance personnel under the real numbers of alumni and working and retired personnel in Turkey. The results show that the number of graduates will be greater than the number of staff members in certifying categories in 2018. Presently, Turkey meets the employment expected, but in the future, aviation maintenance personnel number is rising, and there will be an excess number of graduates left over in Turkey. Research limitations/implications Because of the chosen region, Turkey, the research results may lack generalizability. Therefore, researchers are encouraged to conduct analysis for other countries which have an important role in aviation. Practical implications The paper includes implications for the government maintenance personnel policy and educational policy for managing all types of maintenance personnel in Turkey. Originality/value This kind of personnel needs analysis has not been done before, and this is the originality of this paper. It will in turn lead to an analysis of planning for allocation of maintenance staff and alumni. The authors collected all official numbers about maintenance personnel from Turkish Student Selection and Placement Center of Turkey, Turkish Technic and Turkish Civil Aviation Reports.


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