scholarly journals The Role of Organizational Commitment in Improving Organizational Citizenship Behavior

2020 ◽  
Vol 9 (3) ◽  
pp. 300-309
Author(s):  
Udhay Iqbal Wilkanandya ◽  
Ketut Sudarma

This study aims to examine the effect of work life balance, personality and organizational commitment on organizational citizenship behavior. The sample used in this study was 165 respondents. The sampling technique uses incidental sampling. Data analysis methods use descriptive analysis, regression analysis, and path analysis using IBM SPSS. The results showed that work life balance was not significantly positive effect, while personality and organizational commitment had a positive and significant effect on organizational citizenship behavior and organizational commitment was able to mediate the relationship between work life balance and personality on organizational citizenship behavior. The suggestion from this research is that the company should be able to develop more policies that encourage employees to be eager to contribute. For further research that is examining the same aspects to use respondents who have a position in a relatively high job, such as supervisors and managers. To be compared between employees who have positions and not have positions.

2021 ◽  
Vol 3 (3) ◽  
pp. 217-229
Author(s):  
Muhammad Adnan ◽  
Ayesha Bakhtawar ◽  
Rakia Tul Zahra

Purpose The goal of this study is to investigate that how Employee Well-Being and Work-Life Balance affected Job Satisfaction in healthcare centers with the moderating role of Organizational Citizenship Behavior. Design/Methodology/Approach: Research was carried out in a quantitative approach. The healthcare centers of Multan region were chosen at random. Using a convenient sampling strategy, a questionnaire was created to collect data from different healthcare centers situated in Multan region. The Cronbach’s Alpha and Discriminant Validity were used to assess the questionnaire's reliability in the pilot phase. Descriptive and inferential statistical techniques (using Smart PLS) were used to assess quantitative data. Findings: Employee Well-being and Job satisfaction have a positive relationship, whereas Work-Life Balance and Job satisfaction have a negative relationship, according to the results of this study. Organizational Citizenship Behavior (OCB) moderates Employee Well-being and Work Life Balance to Job satisfaction. Employee Well-Being is one of the major strengths for employee productivity, according to the findings of this research. When professionals practice Organizational Citizenship Behavior, employees' job satisfaction begins to rise in healthcare centers. Implications/Originality/Value: This study was a complete report on Multan's healthcare centers that will be highly beneficial and instructive for policymakers and administration staff of healthcare centers for employee’s development, and for researchers in the Multan region to alter programs and policies according to the requirement for achieving goals


Author(s):  
Muafi Muafi ◽  
Yuni Siswanti ◽  
Mohammad Ziad Anwar

This study aims to examine and analyze the effect of Work-Life Balance in Islamic Perspective (WLBIP) and Organizational Citizenship Behavior in Islamic Perspective (OCBIP) on service performance. In addition, this study also tests and analyzes the effect of OCBIP's role in mediating the WLBIP effect on service performance. Respondents of this study are managers and staff who work at Baitul Maal Wa Tamwil or Sharia Financing and Savings and Loan Cooperatives (KSPPS) in Yogyakarta Special Region, which is spread across the city and districts with a total of 158 respondents. The sampling technique is conducted by purposive sampling. Meanwhile, the statistical technique uses AMOS 21. The results show that (1) WLBIP has an effect on OCBIP, (2) WLBIP has no effect on service performance, (3) OCBIP has an effect on service performance, and (4) OCBIP is able to mediate the effect of WLBIP on service performance.  


Author(s):  
Ghaisa Marin Hartono ◽  
Arum Etikariena

PT Bank Syariah XYZ is currently working to improve company efficiency by bringing out the organizational citizenship behavior of its employees. Organizational citizenship behavior is an initiative behavior of employees, beyond their required job duties. Based on social exchange theory, organizational citizenship behavior can be generated if there is an equal two-way exchange between employees and the organization. Previous studies also shown that by giving employees an opportunity to get a work-life balance, employee commitment to the organization will increase and leads to the emergence of organizational citizenship behavior among them. Therefore, this study aims to examine the effect of work-life balance on employee organizational citizenship behavior through the role of organizational commitment as a mediator. This research is a quantitative study using an adaptive questionnaire: OCB-C short version from Spector et al. (2010), the work-life balance scale from Hill et al. (2001), and Organizational Commitment from Mowday (1979). Respondents were 154 permanent employees of PT Bank Syariah XYZ Head Office. The analysis results by PROCESS Hayes showed the coefficient value = .42; p < .05; R2 = 28%; 95% CI [.25, .60]. This means that organizational commitment acts as a complete mediator on the effect of work-life balance on organizational citizenship behavior with a proportion of 28% of the total effect of the model. The results of this study are expected to provide insight for the organization to creat more positive work behavior by implementing proactive policies that can minimize conflicts between work and personal life


2020 ◽  
Vol 9 (4) ◽  
pp. 392-401
Author(s):  
Khusnul Ma Isyah ◽  
Palupiningdyah Palupiningdyah

This study aims to examine the effect of job satisfaction and personality on organizational citizenship behavior through the organizational commitment of employees in the production section of PT Timatex Salatiga. This type of research used in this research is quantitative research. The number of samples used was 100 respondents. The sampling technique used random sampling. The analytical method used is the instrument test (validity and reliability), descriptive analysis test, regression test and path analysis with the SPSS version 23 program. Data collection methods are by means of interviews, observations and questionnaires. The results of this study indicate that job satisfaction and personality have a positive and significant effect on organizational commitment. Job satisfaction and personality have a positive and significant effect on organizational citizenship behavior. Organizational commitment is able to mediate the relationship between job satisfaction and personality on organizational citizenship behavior. Suggestions from this research are that company management needs to reinforce rules and give verbal sanctions to gradual warning letters to employees who are often late, also applies to employees who leave work before the due time.


2019 ◽  
Vol 9 (2) ◽  
pp. 75
Author(s):  
Okvi Widriasmatiwi ◽  
Indriyati Eko Purwaningsih ◽  
Hartosujono Hartosujono

Abstrak. Modus operandi pelaku kriminalitas di era globalisasi berkembang semakin canggih. Untuk menghadapi hal tersebut seorang anggota Polri dituntut untuk senantiasa meningkatkan kinerjanya sesuai dengan dinamika tugas yang ada agar mampu memberikan perlindungan dan pelayanan kepada masyarakat secara optimal sehingga situasi kamtibmas senantiasa terjaga. Tujuan penelitian ini adalah untuk menguji hubungan Work Life Balance dan Organizational Citizenship Behavior terhadap kinerja anggota Polri. Penelitian ini adalah penelitian yang bersifat kuantitatif dengan jumlah sampel 103 responden anggota Polri di Polres Kulon Progo. Pengambilan sampel dengan menggunakan teknik purposive sampling dan analisis yang digunakan menggunakan analisis regresi sederhana dan analisis regresi ganda. Hasil penelitian menunjukkan hubungan yang positif dan signifikan antara: (a) Work Life Balance dengan Kinerja anggota Polri, (b) Organizational Citizenship Behavior dengan Kinerja anggota Polri dan (c) Work Life Balance dan Organizational Citizenship Behavior terhadap Kinerja anggota Polri.Kata Kunci: Organizational Citizenship Behavior, Kinerja, Work Life Balance


2016 ◽  
Vol 17 (3_suppl) ◽  
pp. 15S-29S ◽  
Author(s):  
Rabindra Kumar Pradhan ◽  
Lalatendu Kesari Jena ◽  
Itishree Gita Kumari

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