The Effect of Communication and Employee Engagement on Organizational Citizenship Behavior and Employee Performance in Employees Pt. Pln (Persero) Distribution of Bali

2018 ◽  
Vol 9 (08) ◽  
pp. 21014-21025 ◽  
Author(s):  
I Gusti Agung Maya Prabasari ◽  
Luh Kadek Budi Martini ◽  
Nengah Suardika
Keyword(s):  
Employee Engagement ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Structural Equation ◽  
Employee Performance ◽  
Sampling Technique ◽  
Partial Least Square ◽  
Least Square ◽  
Citizenship Behavior ◽  
Equation Modeling

Communication is the performance and interpretation of messages between communication units that are part of a particular organization. Employee engagement is the degree to which people are known from their work, actively participate in them, and consider their achievements important to self-esteem. Organizational citizenship behavior is an optional behavior that is not part of an employee's formal work obligations, but supports the functioning of the organization effectively. Employee performance is the work quality and quantity achieved by a person in carrying out his function in accordance with the responsibilities given to him. The purpose of this study was to examine and analyze the effect of communication and employee engagement on organizational citizenship behavior and employee performance at PT. PLN (Persero) Distribution of Bali. The sampling technique used was proportional random sampling. The sample in this study were 62 employees. Data analysis method used is SEM (Structural Equation Modeling) analysis based on component or variance, namely PLS (Partial Least Square). The results of the study stated that the communication variable had a positive effect on organizational citizenship behavior, while employee engagement had no effect on organizational citizenship behavior. Communication has a positive and significant effect on employee performance both partially and through mediating organizational citizenship behavior. Employee engagement has a positive and significant effect on employee performance, while employee engagement does not affect employee performance through mediating organizational citizenship behavior. Organizational citizenship behavior has a positive and significant effect on employee performance

scholarly journals PENGARUH KEPEMIMPINAN TRANSFORMASIONAL TERHADAP KINERJA KARYAWAN DENGAN OCB SEBAGAI VARIABEL MEDIASI

2017 ◽  
pp. 2761
Author(s):  
Devi Shinta Prahesti ◽  
I Gede Riana ◽  
I Made Artha Wibawa
Keyword(s):  
Transformational Leadership ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Employee Performance ◽  
Sampling Technique ◽  
Simple Random Sampling ◽  
Partial Least Square ◽  
Least Square ◽  
Citizenship Behavior ◽  
Mediating Role

The purpose of this study is to analyze and explain the mediating role of organizational citizenship behavior on the relationship of transformational leadership on employee performance of cooperatives in Tabanan. The study population were employees of cooperatives in the district of Tabanan with a sample size is 114 respondents in 25 cooperatives. The sampling technique is done by simple random sampling technique. The research instrument used questionnaire and analysis methods using Partial Least Square (PLS) with software SmartPLS 2.0. The results showed (1) transformational leadership has a positive and significant effect on OCB (2) transformational leadership has a positive and significant effect on employee performance (3) OCB has a positive and significant effect on the performance of employees (4) OCB mediate partially and positive and significant relationship between leadership transformasional and employee performance. The implication of this study indicated that transformational leadership was found as a major factor in improving employee performance.. Suggestions for the results are expand the orientation research in wider scope industry and organization to reach more obtain results.

scholarly journals Analyze The Factors of Organizational Citizenship Behavior on Starbucks’ Manager in Surabaya

2021 ◽  
Vol 20 (3) ◽  
pp. 122-129
Author(s):  
Hellen Windiawatty Andahara Basary
Keyword(s):  
Employee Engagement ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Structural Equation ◽  
Equation Model ◽  
Partial Least Square ◽  
Least Square ◽  
Citizenship Behavior ◽  
Employee Communication ◽  
Independent Variables

  The objective of this study is to examine the influence of factors on OCB on Starbucks' Managers in Surabaya. The population is the managers of Starbucks Surabaya. Data collected by 30 questionnaires. Structural Equation Model (SEM) – PLS (Partial Least Square) has been employed to analyze the data. The results showed that 3 (three) hypotheses are accepted and 9 (nine) hypotheses are rejected. Five independent variables (employee development, employee communication, rewards and recognition, and leadership) had no significant effect on OCB with employee engagement as an intervening variable.

scholarly journals The Impact Of Leadership To Serve And Organizational Commitments To Employee Performance With Behavior Organizational Citizenship as Mediation Variable

2020 ◽  
Vol 1 (1) ◽  
pp. 028-041
Author(s):  
Eni Istikhomah Sholikhah ◽  
Septi Kurnia Prastiwi
Keyword(s):  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Significant Influence ◽  
Organizational Citizenship Behavior ◽  
Employee Performance ◽  
Partial Least Square ◽  
Least Square ◽  
Citizenship Behavior ◽  
Equation Modeling ◽  
The Impact

The aim of this study was to determine the influence of servant leadership and organizational commitment on employee performance with Organizational Citizenship Behavior (OCB) as a mediating variable (case study of the Center for Social Rehabilitation Prof. Dr. Soeharso Surakarta). The population in this study were employees of civil servants BBRSBD Prof. Dr. Soeharso Surakarta. With a sample used as many as 100 respondent. The technique of taking sample used is saturated sampling, where all populations are sampled entirely. Data collection techniques by distributing questionnaires. Data analysis techniques using Structural Equation Modeling (SEM) with the help of Partial Least Square (PLS) version 3.0. The results of the study show that 1) there is no significant influence of leadership variables that serve organizational citizenship behavior; 2) There is a significant influence of organizational commitment variables on organizational citizenship behavior; 3) There is influence of leadership variables that serve employee performance; 4) There is no influence on organizational commitment variables on employee performance; 5) There is an influence of organizational citizenship behavior variables on employee performance.

scholarly journals EMPLOYEE PERFORMANCE IN PT BPD KALTIM KALTARA SAMARINDA

2020 ◽  
Vol 4 (01) ◽  
Author(s):  
Nabila Nur Fajrina ◽  
Theresia Militina ◽  
Gusti Noorlitaria Achmad
Keyword(s):  
Data Analysis ◽  
Organizational Citizenship ◽  
Significant Influence ◽  
Organizational Citizenship Behavior ◽  
Structural Equation ◽  
Employee Performance ◽  
Partial Least Square ◽  
Least Square ◽  
Citizenship Behavior ◽  
Insignificant Effect

In this study involving PT BPD Kaltim Kaltara Samarinda. In this study, to see the performance of employees used a sample of 162 respondents, based on the results of the questionnaire that has been distributed, it can be seen that the number of respondents to be analyzed was 162 respondents. The data analysis used by the author is the Structural Equation Model (SEM). Hypothesis testing is done by multivariate analysis carried out through the WarpPLS program. Data analysis through partial Least Square (PLS) is done through two stages, namely: First, Assessing the outer model or measurement model. Second, assess the inner model or structural model. The results showed that there was a positive and not significant effect between Openness on employee organizational citizenship behavior, There was a positive and significant effect between Conscientiousness on organizational citizenship behavior of employees, There was a positive and insignificant effect between Extraversion on organizational citizenship behavior of employees, There was an influence a positive and significant relationship between Agreeableness on organizational citizenship behavior of employees, There is a positive and significant influence between Neuroticism on organizational citizenship behavior of employees, There is a positive and insignificant effect between Openness on employee performance, There is a positive and insignificant effect between Conscientiousness on performance employees, There is a positive and significant influence between Extraversion on employee performance, There is a positive and significant effect between Agreeabl eness on employee performance, There is a positive and insignificant influence between Neuroticism on employee performance, There is a positive and not significant effect between organizational citizenship behavior on employee performance of PT BPD Kaltim Kaltara Samarinda Branch.

scholarly journals EFFECT OF LEADER MEMBER EXCHANGE, ORGANIZATIONAL CULTURE AND EMPLOYEE ENGAGEMENT ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR (CASE STUDY GEN Y IN PERUM LPPNPI)

2020 ◽  
Vol 1 (1) ◽  
pp. 71-82
Author(s):  
Budi Mahmudi ◽  
Farida Elmi
Keyword(s):  
Organizational Culture ◽  
Employee Engagement ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Partial Least Square ◽  
Least Square ◽  
Citizenship Behavior ◽  
Equation Modeling ◽  
Leader Member Exchange ◽  
Member Exchange

This study aims to determine the effect of the leader member exchange, organizational culture, employee engagement on organizational citizenship behavior. This type of research is descriptive verification method. The population of all employees of Perum LPPNPI, decision-probability sampling technique with a sample of 200 employees. Data Analysis Structural Equation Modeling (SEM) method Partial Least Square (PLS) with 6.0 WarpPLS program. The results showed that the leader member exchange have a  significant effect on employee engagement, organizational culture have a significant effect on employee engagement, employee engagement significantly influence the organizational citizenship behavior, leader member exchange have a significant effect on organizational citizenship behavior, and organizational culture significant effect on organizational citizenship behavior.

scholarly journals PENGARUH KOMITMEN ORGANISASI DAN KEPUASAN KERJA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOUR (OCB) SERTA DAMPAKNYA TERHADAP KINERJA KARYAWAN

Solusi ◽  
2019 ◽  
Vol 17 (2) ◽  
Author(s):  
Tri Bodroastuti ◽  
Tjandra Tirtono
Keyword(s):  
Structural Equation Modeling ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Structural Equation ◽  
Partial Least Square ◽  
Least Square ◽  
Citizenship Behavior ◽  
Equation Modeling

<p align="center"><strong>Abstrak</strong></p><p>                    Penelitian ini bertujuan untuk menganalisis pengaruh Komitmen Organisasi dan Kepuasan Kerja terhadap Organizational Citizenship Behavior (OCB) dan dampaknya terhadap Kinerja Karyawan. Data yang digunakan dalam penelitian ini adalah data primer yang diperoleh dari kuesioner. Populasi dalam penelitian ini adalah seluruh karyawan termasuk manajemen Multi Terminal Indonesia, PT Semarang cabang. Seluruh populasi dijadikan sampel, sehingga teknik pengambilan sampel yang digunakan dalam penelitian ini adalah sensus sampling. Teknik analisis yang digunakan adalah Structural Equation Modeling (SEM) dengan pendekatan Partial Least Square (PLS). Hasil penelitian ini menunjukkan bahwa Komitmen Organisasi berpengaruh positif dan signifikan terhadap Organizational Citizenship Behavior (OCB). Kepuasan Kerja berpengaruh positif dan signifikan terhadap Organizational Citizenship Behavior (OCB). Komitmen Organisasi tidak mempengaruhi kinerja karyawan. Kepuasan Kerja berpengaruh positif dan signifikan terhadap kinerja karyawan. Organizational Citizenship Behavior (OCB) berpengaruh positif dan signifikan terhadap Kinerja Karyawan.</p><p> </p><p>Kata kunci: Komitmen Organisasi, Kepuasan Kerja, Organizational Citizenship Behavior (OCB), Kinerja Karyawan</p>

scholarly journals Organizational Citizenship Behavior, Organizational Climate, and Employee Performance

2020 ◽  
Vol 3 (4) ◽  
Author(s):  
Wahyu S. Prabowo ◽  
Keyword(s):  
Organizational Climate ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Structural Equation ◽  
Employee Performance ◽  
Partial Least Square ◽  
Least Square ◽  
Citizenship Behavior ◽  
Positive Sign ◽  
The Impact

This study investigates the impact of organizational citizenship behavior (OCB) and climate (OC) on employee performance. The population used contains employees working in one of the pharmaceutical companies in Cimahi, West Java, where their sum is 1,533 people. By the Slovin formula with a margin of error of 10%, the sum of samples needed is 94. Furthermore, they are picked up by the simple random sampling method. The structural equation model based on partial least square is utilized to analyze the data because of the sample size. After testing hypotheses and discussing the facts, this research infers that OCB has no effect on employee performance, but OC does with a positive sign.

scholarly journals Pengaruh Kecerdasan Emosional Dan Organizational Citizenship Behavior (OCB) Terhadap Kinerja Peternak Ayam Ras Pedaging

2017 ◽  
Vol 2 (2) ◽  
pp. 121
Author(s):  
Iche Ariesta
Keyword(s):  
Emotional Intelligence ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Structural Equation ◽  
Individual Performance ◽  
Partial Least Square ◽  
Least Square ◽  
Citizenship Behavior ◽  
Equation Modeling ◽  
Broiler Breeders

One line of business in the livestock sector is very dynamic development of agribusiness broiler breeding with a partnership plasma core. Development of agribusiness broiler farm will be successful if farmers are able to manage the cattle business well through improved individual performance to the fullest which is characterized by an individual’s ability to control and manage emotions and behave voluntarily without any coercion by contract organizations. This study aims to determine how much influence the emotional intelligence and Organizational Citizenship Behavior (OCB) on the performance of broiler breeders. This study uses a quantitative approach with a correlation method. The selected study site is CV Amerta Farm Corp Probolinggo, because it is one of agribusiness broiler farms that implement core-plasma partnership pattern. The number of respondents in this study amounted to 69 people. Independent variables in this study are emotional intelligence and Organizational Citizenship Behavior (OCB), while the dependent variable is the performance of broiler breeders. Data analysis techniques used in this study is a Structural Equation Modeling (SEM) with the Partial Least Square (PLS) technique assisted with SmartPLS 2.0 application program.

scholarly journals THE EFFECT OF JOB SATISFACTION, JOB ENVIRONMENT AND ORGANIZATIONAL COMMITMENT ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) AND ITS IMPACT ON PERFORMANCE

2015 ◽  
Vol 14 (2) ◽  
Author(s):  
Praptono Soeharto ◽  
Tantri Widiastuti
Keyword(s):  
High School ◽  
Job Satisfaction ◽  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Structural Equation ◽  
Employee Performance ◽  
Partial Least Square ◽  
Least Square ◽  
Citizenship Behavior

The purpose of this research was to analyze the effect of Job Satisfaction, JobEnvironment and Organizational Commitment on Organizational Citizenship Behavior (OCB)and its impact on Employee Performance. The population in this research were all teacherson Terang Bangsa Christian Junior High School and Senior High School Semarang totaling 103 teachers. The entire population was used as sample. The analysis technique used was Structural Equation Model (SEM) with Partial Least Square (PLS) approach. This result of this research showed that Job Satisfaction, Job Environment and Organizational Commitment had positive and significant effect on Organizational Citizenship Behavior (OCB). Job Satisfaction. Job Environment and Organizational Commitment did not effect Employee Performance. Organizational Citizenship Behavior (OCB) had positive and significant effect on Employee Performance.

Effect of Organizational Culture and Organizational Commitment to Employee Performance through Organizational Citizenship Behavior (OCB) as Intervening Variables (Study on Bappeda Litbang Provinsi Bali)

2018 ◽  
Vol 9 (08) ◽  
pp. 20997-21013
Author(s):  
Anom Suwibawa ◽  
Anak Agung Putu Agung ◽  
I Ketut Setia Sapta
Keyword(s):  
Organizational Culture ◽  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Structural Equation ◽  
Employee Performance ◽  
Sem Analysis ◽  
Citizenship Behavior ◽  
Equation Modeling ◽  
The Individual

Organizational culture as the values, principles, traditions and ways of working shared by members of the organization and affect the way they act. Organizational commitment has an important role of employee performance. The commitment can be realized if the individual in the organization, running their rights and obligations according to their duties and functions and functions within the organization, because the achievement of organizational goals is the work of all members of the organization that are collective Vipraprastha, Sudja,  & Yuesti (2018). Respondents in this study are Civil Servants (PNS) at least have been working for 2 years. The number of respondents in this study were 86 respondents using Nonprobability technique that is saturated samples or often called total sampling. This research uses SMARTPLS 3 Structural Equation Modeling (SEM) analysis. The results of this study indicate that: 1) organizational culture has a positive and significant effect on Organizational Citizenship Behavior (OCB); 2) Organizational Citizenship Behavior (OCB) has positive and significant impact on Organizational Citizenship Behavior (OCB); 3) Organizational Citizenship Behavior employee, 4) organizational culture has a positive effect on the performance of employees, either partially or through Organizational Citizenship Behavior (OCB), 5) Organizational commitment has no effect on employee performance.

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