The Influence of Work Environment and Perceived Organizational Support on the Employee Performance of PT Y in Surabaya with Employee Engagement as an Intervening Variable

This study aims to determine the influence of work environment and perceived organizational support on the employee’s performance of PT Y in Surabaya, both directly or indirectly with employee engagement as an intervening variable. This research is a quantitative study. Population and sample based on the distribution of questionnaires to the performance of the employees of PT Y in Surabaya was taken as many as 30 respondents. Data collection techniques used interviews, observations, and questionnaires. For statistical tests and the processing of data is carried out by using the partial least square (Smart PLS 3.0). The study showed that each variable, work environment and perceived organizational support had a direct significant influence on employee performance and employee engagement. Work environment had a direct significant effect on employee performance with a t-statistical value of 2.136 greater than the indirect effect through employee engagement as an intervening variable with a t-statistics value of 1.454. While perceived organizational support had a direct effect on employee performance with t-statistics of 2.550 is greater when compared to the indirect effect through employee engagement as an intervening variable with t-statistics 2.042.

Effect of Work Ethics and The Work Environment on Performance of Employees of PT. Berlian Indah Abadi Nusantara Surabaya

This study aims to see the work ethic and work environment variables on the performance of the employees of PT Berlian Indah Nusantara Abadi Surabaya, partially or simultaneously. The method used in this method is quantitative and the data obtained from the distribution of questionnaires given to 57 employees, consisting of men mean 30 people while 27 women. Then for the analysis technique using multiple linear regression analysis processed using the SPSS version 21.00 program. From the research results, work ethics have a positive and significant effect on employee performance. Meanwhile, the work environment has a negative and significant effect on the work environment.

The Influence of Brand Image and Product Innovation on Purchasing Decision of Kopi Kenangan at Tunjungan Plaza Surabaya

The development and growth of the culinary business is currently increasing in Indonesia, especially in Surabaya, especially coffee shops, this is marked by the rise of restaurants, cafes and coffee shops. Kopi Kenangan is one of the shops that popularized a typical Indonesian coffee milk drink which is popular with the name "Es Kopi Kenangan Mantan”. This study aims to analyze whether brand image and product innovation partially influence purchasing decisions of Kopi Kenangan at Tunjungan Plaza Surabaya and whether the brand image and product innovation also simultaneously influences the purchasing decision of Kopi Kenangan at Tunjungan Plaza Surabaya. This research is a quantitative study. Total sample of this study is 104 Consumers of Kopi Kenangan in Tunjungan Plaza. The type of sample used is simple random sample. The researcher uses interviews, questionnaires and observations to obtain data. The results show that partially brand image and product innovation have a significant effect on purchasing decisions. Brand Image and Product Innovation have a simultaneous effect on purchasing decisions for Kopi Kenangan at Tujungan Plaza.

The Effect of Work Communication and Work Motivation to Employee Performance at PT. Catur Mitra Sejati Sentosa

This research intends to determine: (1) the effect of work communication on employee performance, and (2) the effect of work motivation on employee performance. The population in this research are all employees of PT. Catur Mitra Sejati Sentosa, totaling 65 employees. The sample utilized in this research is the entire population of 65 employees, thus it is called a population research. Instrument testing was carried out at PT. Catur Mitra Sejati Sentosa. The validity test used correlation product moment, while the reliability test used Spearman Brown which processed by using SPSS 18.0 for Windows. In the validity test of work communication, there are 9 statements and all are valid. In the validity test of work motivation, there are 5 statements and all are valid. In the validity test of employee performance, there are 9 statements and all are valid. Furthermore, the classical assumption test includes multicollinearity test and heteroscedasticity test. Meanwhile, the hypothesis test in this research applies multiple regression analysis and the coefficient of determination. The results of this research indicate that: (1) Work Communication (X1) has a partially significant influence on the Employee Performance variable (Y). This is demonstrated by the magnitude of the significance value of 0.029 which is smaller than 0.05. In accordance with these results, it can be concluded that work communication has a significant effect on the employee performance of PT. Catur Mitra Sejati Sentosa. (2) Work Motivation (X2) has a partially significant influence on Employee Performance (Y). This is indicated by the magnitude of the significance value of more than 0.008 which is smaller than 0.05. According to these results, it can be inferred that work motivation has a significant effect on the employee performance of PT. Catur Mitra Sejati Sentosa. (3) Work Communication (X1) and Work Motivation (X2) have a significant effect simultaneously on the Employee Performance variable (Y). This is revealed by the magnitude of the significance value of more than 0.008 which is smaller than 0.05. Based on these results, it can be concluded that work motivation has a significant effect on the employee performance of PT. Catur Mitra Sejati Sentosa. (3) Work Communication (X1) and Work Motivation (X2) have a significant effect simultaneously on the Employee Performance variable (Y).

Teller Service Satisfaction Level Analysis at BNI Undaan Surabaya Branch

This study aims to find out the analysis of the level of satisfaction of teller services at BNI Undaan Surabaya Branch by using the research dimension consisting of tangible (physical evidence), reliability (reliability), responsiveness (responsiveness), assurance (guarantee) and empathy (empathy). This research is a research that uses the approach qualitative, the technique used in this research is the method of questionnaires and data collection techniques through google form. Then using the gap analysis method and managed to find the gap score is - 0.48 with an average score of -0.096. The research subjects used were customers at BNI Undaan Surabaya Branch which amounted to 50 people. The results showed from 50 respondents known analysis of the quality of teller services to customers at BNI Undaan Surabaya Branch with a Very Dissatisfied attitude of 0%, Dissatisfied 0%, Dissatisfied 0%, Satisfied 9.6% and Very Satisfied 90.4%. Based on the results of the research can be interpreted the quality of service provided by the teller at BNI Undaan Surabaya Branch is Very Satisfied.

The Influence of Capital Structure, Asset Growth, and Total Asset Turnover Against Return on Equity in Construction and Building Companies Listed in Bei 2016-2019

This study aims to determine the effect simultaneously and partially of capital structure, asset growth and TATO on Return on Equity.Data analysis used multiple linier regression analysis with SPSS application. Population in this research is the company of construction and building listed on BEI from 2016-2019. The research sample technique used purposive sampling with the results of 9 companies and 36 samples. The results showed partially, the regression coefficient value of the capital structure was 2.515 with a significance value of 0.017, so the capital structure had a significant effect on Return on Equity. And the TATO regression coefficientvalue is 3,479 with a significance value of 0.001. Then TATO has a significant effect on Return on Equity, while the regression coefficient value of Asset Growth is -0.459 with a significance value of 0.649. SoAsset Growth has no significant effect on Return on Equity. For the research results simultaneously the significance value is 0.008, which means that Capital Structure, Asset Growth and TATO have an influence on Return on Equity.

Effect of Training and Work Environment on Employee Performance at PT Marindo Makmur Usahajaya Sidoarjo

This study discusses how the influence of training and work environment on employee performance at PT Marindo Makmur Usahajaya Sidoarjo. This study aims to determine the effect of training, work environment on employee performance. The sampling technique in this study used the Non Probability Sampling method. Respondents in this study were 83 employees. Methods of data analysis using multiple linear regression test, with SPSS v.18 software as an analysis tool. The results of this study indicate that training variables and work environment variables partially and simultaneously have an effect on employee performance.

The Effect of Leadership Style, Competence and Motivation on Employee Performance Dinas Pengelolaan Bangunan and Tanah Kota Surabaya

This study aims to analyze the influence of leadership style (X1), competence (X2) and motivation (X3) on employee performance (Y) at Dinas Pengelolaan Bangunan dan Tanah Kota. The sample was obtained by random sampling method with 100 respondents from 132 employees. The data analysis used in this research includes data quality test, classical assumption test, multiple linear regression analysis, and hypothesis testing. The results of the partial significance test (t statistical test) from the analysis and discussion of the research show that leadership style, competence and motivation partially have a significant effect on employee performance and the simultaneous significance test (f test) of the analysis and discussion of the study shows that leadership style, competence and motivation together have a significant effect on employee performance at Dinas Pengelolaan Bangunan dan Tanah Kota Surabaya.

Analyze The Factors of Organizational Citizenship Behavior on Starbucks’ Manager in Surabaya

The objective of this study is to examine the influence of factors on OCB on Starbucks' Managers in Surabaya. The population is the managers of Starbucks Surabaya. Data collected by 30 questionnaires. Structural Equation Model (SEM) – PLS (Partial Least Square) has been employed to analyze the data. The results showed that 3 (three) hypotheses are accepted and 9 (nine) hypotheses are rejected. Five independent variables (employee development, employee communication, rewards and recognition, and leadership) had no significant effect on OCB with employee engagement as an intervening variable.

The The Effect of Work Discipline and Work Motivation on Employee Performance at Jamu Jago Joyokusumo Herbal Medicine Factory

This research is a survey research with a quantitative approach. The sample of this research is all employees of Jamu Jago Joyokusumo Factory Banyuwangi, amounting to 40 employees with the sampling technique using the census method. Data collection using a questionnaire while data analysis using multiple linear regression test. The results of this study indicate that: (1) Work Discipline has no partially significant effect on the Employee Performance of Jago Jago Joyokusumo Jamu Factory. This can be proven by the T test of 0.576 which is greater than 0.05. (2) Work motivation has a partially significant effect on the Employee Performance of Jago Jago Joyokusumo Jamu Factory. This can be proven by the T test of 0.000 which is less than 0.05. (3) Work Discipline and Work Motivation simultaneously have a significant effect on the Employee Performance of Jamu Jago Joyokusumo Factory Employees. This can be proven by the F test of F count 8.174 with a significant level of 0.001, so the significant value is much smaller than 0.05.