scholarly journals Endringer i samtaleemnene i løpet av psykoterapi: En metode for prosessanalyse med funn fra fire kasusstudier [Topic changes during psychotherapy: A process analysis method with findings from four case studies]

2019 ◽  
Vol 6 ◽  
Author(s):  
Jan Skjerve ◽  
◽  
Sissel Reichelt ◽  
Keyword(s):  
Case Studies ◽  
Process Analysis ◽  
Analysis Method

The Assessment of Design Fire Cases on Offshore Installations Using Process Analysis Method

1991 ◽  
Author(s):  
G.A. Dalzell ◽  
G.S. Melville ◽  
R. Valand ◽  
M.W. Forrest
Keyword(s):  
Process Analysis ◽  
Analysis Method ◽  
Design Fire ◽  
Offshore Installations

scholarly journals Analysis of the Efficiency of Port Container Terminals with the Use of the Data Envelopment Analysis Method of Relative Productivity Evaluation

2017 ◽  
Vol 25 (1) ◽  
pp. 9-15 ◽  
Author(s):  
Bogusz Wiśnicki ◽  
Leszek Chybowski ◽  
Maksymilian Czarnecki
Keyword(s):  
Data Envelopment Analysis ◽  
Production System ◽  
Process Analysis ◽  
Transport Processes ◽  
Container Terminals ◽  
System Model ◽  
Data Envelopment ◽  
Analysis Method ◽  
Level Of Automation ◽  
Relative Productivity

Abstract The article presents a method for evaluating the efficiency of port container terminals. The research was conducted for nine European terminals which use different handling technologies. The terminals have been divided due to the level of automation of transport processes. In the efficiency research DEA (Data Envelopment Analysis) method is applied, that was previously used in studies of the relative productivity in the industry. This method allows you to multicriteria process analysis based on the properly selected production system model processing input parameters on output. Conclusions from analysis can be a ground for making a decision on organizational or investment issues.

scholarly journals Portrayal of Women in Contemporary Nollywood Films: Isoken and King of Boys in Focus

2021 ◽  
Vol 9 (1) ◽  
pp. 117-145
Author(s):  
Emwinromwankhoe Osakpolor
Keyword(s):  
Content Analysis ◽  
Case Studies ◽  
Gender Stereotypes ◽  
Qualitative Content Analysis ◽  
Cultivation Theory ◽  
Analysis Method ◽  
Nigerian Women ◽  
Female Directors ◽  
Content Analysis Method ◽  
Positive Light

This study investigates the portrayal of women in contemporary Nollywood films, using Isoken (2017) and King of Boys (2018) as case studies. The objective was to highlight the various ways in which women in the films are portrayed to viewers and ascertain whether contemporary Nollywood movies are an improvement on the issues of gender stereotypes and sexism which are hitherto prevalent in the industry. Anchored on the cultivation theory, the study adopted the qualitative content analysis method. Findings showed that women in the studied films are negatively portrayed in various ways and that these portrayals are, at best, parallel to the stereotypical ways in which women were portrayed in previous Nollywood movies. Taking cognizance of the fact that both films are directed by women, the researcher recommends that Nollywood female directors should look beyond the lenses of financial gains and set a pace with regards to changing the narrative and portraying Nigerian women in a positive light.

scholarly journals Digital Anthropometer Development for Improving the Measurement Quality of Human Body Dimensions

2019 ◽  
Vol 8 (2) ◽  
pp. 27-32
Author(s):  
Trio Yonathan Teja Kusuma ◽  
Arya Wirabhuana ◽  
Faurosi Syafa’atul Yusuf
Keyword(s):  
User Interface ◽  
Data Storage ◽  
Human Body ◽  
Process Analysis ◽  
Digital Information ◽  
Analysis Method ◽  
Body Dimension ◽  
Body Dimensions ◽  
Digital Information Technology

Digital information technology has become the nerve of information for industry-based companies. However, there are still data or information that retrieved manually, one of them is measurement of the human body dimension. The problem is seemed solved by invention of digital anthropometer application. Yet, the application requires a further improvement especially in its accuracy and user interface. The improvement of accuracy quality of its measurement uses the capability process analysis method. As a result, the current Cp and Cpk is 0.26 and -0.209 while in the developed application is 2.56 and 1.218. Thus, the developed application is stated that quality of measurement increases to meet the criteria of good process capability. The user interface is improved based on the user voices. Data storage databases and percentile calculation in the application was added as one on the significant user-interface improvement.

scholarly journals Analisis Kualitas Pelayanan Menggunakan Metode Service Quality dan Diagram Kano untuk Meningkatkan Kepuasan Nasabah di Bank Jabar Banten Syariah Cabang Bandung

2021 ◽  
Vol 1 (1) ◽  
pp. 10-15
Author(s):  
Alvin Cakra Pratista
Keyword(s):  
Service Quality ◽  
Case Studies ◽  
Customer Service ◽  
Quality Analysis ◽  
Analysis Method ◽  
Banking Services ◽  
Calculation Results ◽  
Patient Service ◽  
Back Office ◽  
Service Attribute

Abstract. The purpose of this study was to determine the customer service banking services at the Bank Jabar Banten Syariah in Bandung and measure the services at the Bank Jabar Banten Syariah in Bandung using the service quality analysis method and canoe diagrams. This type of research used in this research is descriptive quantitative and for the method of research using descriptive case studies that focus intensively on one particular object, by studying case studies. The population in this study is a customer of Bank Jabar Banten Syariah as consumers of Bank Jabar Banten Syariah banking services and has a sample of 114 people. Data collection techniques used in this study were interviews with back office staff employees and auditors, surveys and observations. The results of this study revealed that the services provided by the Bank Jabar Banten Syariah in Bandung included in the category quite well, but in research using service quality analysis of services provided by the Bank Jabar Banten Syariah in Bandung branch have shortcomings in terms of open customer service in exchanging ideas, customer service is able understand the needs, customer service conveys information, customer service master the field of work, customer service provides patient service, technology and customer service equipment. While the CS-Coefficient calculation results showed the highest better value of 1.02 in the 23rd service attributes, 13, 23 and 25, namely customer service hospitality, accuracy of customer service in service, customer service providing convenient service, and worse value equal to -1.49 in the 15th service attribute, namely the ability to communicate customer service. Abstrak. Tujuan penelitian ini adalah untuk mengetahui layanan customer service perbankan pada jasa Bank Jabar Banten Syariah cabang Bandung serta mengukur pelayanan jasa di Bank Jabar Banten Syariah cabang Bandung dengan menggunakan metode service quality analysis dan kano diagram. Jenis penelitian yang digunakan pada penelitian ini adalah deskriptif kuantitatif dan untuk metode penelitian menggunakan deskriptif studi kasus yaitu memusatkan diri secara intensive terhadap satu objek tertentu, dengan cara mempelajari studi kasus. Populasi pada penelitian ini merupakan nasabah Bank Jabar Banten Syariah selaku konsumen dari jasa perbankan Bank Jabar Banten Syariah dan memiliki sampel sebanyak 114 orang. Teknik pengumpulan data yang digunakan pada penelitian ini adalah wawancara dengan karyawan staff back office dan auditor, survey dan observasi. Hasil penelitian ini mengungkapkan bahwa pelayanan yang diberikan Bank Jabar Banten Syariah cabang Bandung termasuk kedalam kategori cukup baik, namun pada penelitian menggunakan service quality analysis pelayanan yang diberikan Bank Jabar Banten Syariah cabang Bandung memiliki kekurangan dalam hal customer service terbuka dalam bertukar pikiran, customer service mampu memahami kebutuhan, customer service menyampaikan informasi, customer service menguasai bidang pekerjaannya, customer service memberikan pelayanan dengan sabar, tekhnologi dan peralatan customer service. Sementara hasil perhitungan CS-Coefficient menunjukan nilai better yang paling tinggi sebesar 1,02 pada atribut layanan ke-23 yaitu 13, 23 dan 25, yaitu keramahtamahan customer service, keakuratan customer service dalam melayani, customer service memberikan layanan yang nyaman, dan nilai worse sebesar -1,49 pada atribut layanan ke-15, yaitu kemampuan berkomunikasi customer service.

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