New Insights into the Supply and Quality of Health Services in Indonesia

Abstract. The quality of health services depends on the contribution of all the professionals involved in the system, including certain groups, usually forgotten and underrated, such as the health-transport technicians (HTT). With the aim of improving this group's performance, an intervention program, focusing on the development of the workers' technical and social skills, was designed in a collective of enterprises. Information about the first stage of this program, consisting of the assessment of these workers' social skills, is offered in this study. A specific questionnaire was developed: The Health-Transport Technicians Social Skills Questionnaire (HTT-SSQ), made up of three scales (assertive, passive, and aggressive behavior). It was administered to a large sample (N = 530) from the above-mentioned association. The psychometric properties of the questionnaire were analyzed, with quite satisfactory indexes of internal consistency and factor validity, and the group's deficiencies (excess or deficit) were evaluated.

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The effect of social franchising on access to and quality of health services in low- and middle-income countries

10.1002/14651858.cd007136 ◽

2008 ◽

Cited By ~ 1

Author(s):

TP Koehlmoos ◽

R Gazi ◽

SS Hossain ◽

K Zaman

Keyword(s):

Health Services ◽

Middle Income ◽

Social Franchising ◽

Middle Income Countries ◽

Quality Of Health Services ◽

Low And Middle Income

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Perancangan Data Warehouse Rumah Sakit Berbasis Online Analytical Processing (OLAP)

Jurnal Teknologi Informasi dan Ilmu Komputer ◽

10.25126/jtiik.2021854232 ◽

2021 ◽

Vol 8 (5) ◽

pp. 1077

Author(s):

Joko Purwanto ◽

Renny Renny

Keyword(s):

Information Technology ◽

Health Services ◽

Data Warehouse ◽

Data Extraction ◽

Online Analytical Processing ◽

Data Source ◽

Analytical Processing ◽

Quality Of Health Services ◽

Warehouse Design

Pemanfaatan teknologi informasi sangat penting bagi rumah sakit, karena berpengaruh pula terhadap kualitas pelayanan kesehatan yang secara manual diubah menjadi digital dengan menggunakan teknologi informasi.Dalam penelitian ini penulis menggunakan metodologi Nine step sebagai acuan dalam merancang suatu data warehouse, untuk pemodelan menggunakan skema konstelasi fakta dengan 3 tabel fakta dan 11 tabel dimensi. Perbedaan penelitian ini dengan penelitian sebelumnya terletak pada sumber data yang diekstrak langsung dari database SIMRS yang digunakan rumah sakit, sehingga tidak ada ekstraksi data secara manual.Penelitian ini bertujuan untuk menghasilkan desain data warehouse berbasis Online Analytical Processing (OLAP) sebagai sarana penunjang kualitas pelayanan kesehatan rumah sakit. OLAP yang dihasilkan akan berupa desain data warehouse dengan berbagai dimensi yang akan menghasilkan tampilan informasi berupa Chart maupun Grafik sehingga informasinya mudah dibaca dan dipahami oleh berbagai pihak. AbtractThe use of information technology is very important for hospitals, because it also affects the quality of health services, which manualy changed to digital using information technology. In this study, the authors used the Nine step methodology as a reference in designing a data warehouse for modeling using a fact constellation schema with 3 fact tables and 11 dimension tables. the different in this study from previous research is that the data source was taken directly from the SIMRS database used by the hospital, so there is no manual data extraction.The aim of this research is to be able to produce a Data Warehouse design based on Online Analytical Processing (OLAP) as a means of supporting the quality of hospital health services. The resulting OLAP will be a data warehouse design with various dimensions will produce the displays information in the form of a graph or chart so that the information is easy to read and understand by various parties.

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