PENERAPAN PRINSIP TRANSPARANSI DALAM MEWUJUDKAN PELAYANAN PRIMA PADA DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KOTA KENDARI

This study aims to determine and analyze the application of the principle of transparency and the implementation of excellent service at the Kendari City Investment and One Stop Integrated Service Office. This study uses a descriptive qualitative approach, data analysis uses interactive model analysis techniques consisting of data collection, data reduction, data presentation and conclusion drawing/verification. The results showed that the application of the principle of transparency at the Kendari City Investment Office and PTSP from the informative (informative) aspect of the agency was good enough in providing convenience to the public to obtain information either directly or indirectly about services in the field of investment and licensing, in terms of openness has been good enough in conveying information to the public openly, and is easily accessible through several channels of information delivery, on the other hand, the agency still needs to be more intense in explaining all service requirements both technical and administrative in a clear and easy to understand manner using the system. and simple language to the public, from the aspect of disclosure, it is still not optimal in informing the public of financial details and annual reports regarding revenue, financial management and assets of the organization. In terms of the implementation of excellent service in terms of the dimensions of service procedures, service costs, completion time, service products, infrastructure, the overall competence of service providers is good, with the Public Service Standards that have been standardized in 2018.

What Should Polar Medicine Do?

This paper introduces the definition of polar medicine and its development history and status at home and abroad. In view of the current predicament of polar medicine, it is believed that it is of high important and urgent practical significance to strengthen the discipline construction and scientific research of polar medicine, formulate medical service standards and provide systematic medical support for polar scientific research, including systematic training of polar doctors.

Analysis of Policy, Infrastructure Facilities and Human Resources in Preparation for Re-Accreditation

Accreditation is an acknowledgment of the public health center agency, by an independent accreditation agency set by the Minister of Health after meeting the first level health facility service standards to improve the quality of services on an ongoing basis. Puskesmas Bagansiapapi is a middle-accredited puskesmas that will go through a re-accreditation process scheduled for 2020 and is planned to be a pilot health center in Rokan Hilir district. Based on the results of initial interview with Head and Staff of Public Health center, there are some recommendations from surveyors for 2020’s re-accreditation preparation such as policies, infrastructure and human resources. Downstream 2020.This type of research is qualitative descriptive exploratory research with in-depth interviews, observation and document review with the respondents of the quality head, an admin’s leader, an UKM’s Leader, the head of UKP, the Head of Public Health Center and the Internal Health Staff. The results showed that the preparatory policies for accreditation had been implemented well. The facilities and infrastructure in preparation for accreditation have not met Permenkes 43 of 2019 and have not met the needs of the community. Judging from the adequacy of human resources has not met the standard Permenkes No. 43 of 2019 in the form of environmental sanitation workers, health information system personnel, financial administration staff, administrative staff and those needed by medical record health centers and information technology workers.Preparation for Puskesmas Bagansiapiapi accreditation in policy has been well implemented, infrastructure and human resources do not meet standards.

Evaluasi Desain Terminal Penumpang Bandar Udara Sentani Jayapura Provinsi Papua

Sentani Airport serves public using air transportation with increasing people mobility conditions because Jayapura is the National Activity Center, so it causes frequent accumulation of passengers in the terminal area especially during peak hours. To determine the effectiveness of the terminal in accommodating the flow of passenger movement, it is necessary to evaluate the terminal design of Sentani Airport. The method used is to calculate the number of PWS with passenger distribution patterns, calculate the standard area of terminal capacity using references from SNI 03-7046-2004 and SKEP 77/VI/2005, calculate the terminal LOS with IATA standards, measure the airport service standards based on PM 178 of 2015, processing passengers’ perceptions with IPA and QFD methods and forecasting with simple linier regression. From the analysis, Sentani Airport terminal gives passengers mobility with low service performance value, so it is rated as less optimal. In addition, the limited availability of several facilities causes the passengers feeling less comfortable. Thus, it is necessary to re-design the passenger terminal area and re-management the facilities according to Angkasa Pura standards.

Harmonization of Rehabilitation Service Standards for Drug Abuse’s Addicts and Victims according to the Regulations

Narcotics addicts and victims of narcotics abuse must undergo medical and social rehabilitation, according to Article 54 of Indonesia's Narcotics Law. The government then issued a rehabilitation policy for them under the authority of three state institutions, namely the Ministry of Health, the Ministry of Social Affairs, and the National Narcotics Agency. This causes overlapping and tug-of-war among stakeholders when it comes to developing policies and implementing rehabilitation services for addicts and victims of narcotics abuse, resulting in no method that becomes a guideline for rehabilitation implementation, on the report of an Ombudsman study. The aim here is to investigate how the laws of Rehabilitation Service Standards for Addicts and Victims of Drug Abuse are harmonized. The approach used is normative juridical. According to the study's findings, the regulations are hierarchically aligned, but the implementation of each rehabilitation program has a Service Standard. There is a vertical disparity in the definitions of medical and social rehabilitation and service providers and service recipients. Horizontally, there are differences in the determination of the implementing agency, service standards such as service programs, human resources, infrastructure, and activity funding sources. As a result, medical and social rehabilitation implementation is separated, resulting in a lack of comprehensive services for service recipients.

Building a Scout Public Service Scale for first-year students in the faculties of physical education and sports sciences

The importance of the study lies in building the Scout Public Service Scale for first-year students in the faculties of physical education and sports sciences.The research aimed to: Building the Scout public service standards for the first-year students of the faculties of physical education and sports sciences in the universities of the Middle Euphrates. The two researchers used the descriptive approach in the style of the survey study to identify the scouting public service for the students of the first stage of the faculties of physical education and sports sciences in the universities of the Middle Euphrates (Kufa, Al-Qadisiyah, Babylon, Al-Qasim Al-Khadra, and Kerbala) for the academic year 2020-2021, which numbered (624) male and female students.The sample of the exploratory experiment for the Scout Public Service Standards consisted of (15) students, at a rate of (5.68%) from the research community.They were chosen by random method, and a sample was chosen to build the two Scout public service scales, consisting of (250) male and female students (40.06%) from the research community, with (50) male and female students from each college.As for the application sample of the Scout Public Service Standards, it included (100) students, (20) male and female students from each college representing (16.02%) of the research community. Under the results of the current research, and the subsequent explanations, we can come up with several conclusions, the most

ANALYSIS OF IMPLEMENTATION OF MINIMUM SERVICE STANDARDS IN EMERGENCY INSTALLATION (IGD) OF REGIONAL PUBLIC HOSPITAL (RSUD) OF I LAGALIGO WOTU LUWU TIMUR DISTRICT

Background: Hospital Minimum Service Standards (SPM) are provisions for hospitals issued by the Minister of Health of the Republic of Indonesia in the context of government efforts to ensure the quality of hospital services. This Minimum Service Standard can be used as a guideline for the quality of service for every hospital in Indonesia. The Minimum Service Standard (SPM) is a quality guideline issued by the Minister of Health regarding the minimum service that must be provided by the hospital, where each hospital is required to assess and provide services in accordance with the Minimum Service Standards (SPM). Objectives: A study to analyze the implementation of minimum service standards in the Emergency Department (IGD) Regional General Hospital (RSUD) I Lagaligo, East Luwu. Methods: The research used in this research is descriptive analytic with a cross-sectional approach, in which all observed variables are measured simultaneously when the research is taking place. This research was conducted in the Emergency Room Installation Room (IGD) Regional General Hospital (RSUD) I Lagaligo East Luwu. Sample selection with total sampling technique. The research subjects were 33 respondents in the IGD Lagaligo Wotu East Luwu Regional Hospital. Results: Infrastructure and human resources with minimum service standards. The results showed that the results of the bivariate analysis used the Chi-Square Test. It shows that there is a relationship between infrastructure and minimum service standards with a value of p = 0.008, there is a relationship between human resources and minimum service standards with a value of p = 0.000. Conclusion: There are infrastructure facilities that can be used directly by health workers for the benefit of patients in the form of tools, materials, comfortable rooms and others. The human resources in the emergency department of Lagaligo Wotu Hospital are of good quality.

DIPLOMASI DIGITAL DAN IMPLEMENTASI APLIKASI SAFE TRAVEL DI KEMENTERIAN LUAR NEGERI

Public Service-Based Information Technology and Communication (ICT), Electronics Neighborhood/Pillars of Citizens (e-RT/RW) (Study of e-Government in Kelurahan Talang Semut Kecamatan Bukit Kecil Kota Palembang). This study is based on the new way to manage public sector-oriented management services to the community forward, rather than the interests of the government. E-Government Program is a program of e-RT/RW Surabaya. The results showed the program e-RT/RW sourced from Palembang Mayor Factors supporting the program e-RT/RW in the Kelurahan Talang Semut, Bukit Kecil, Palembang is the full support of the government and relevant parties, the basic service standards and infrastructure are qualified. Whereas the inhibiting factor is the public interest, a lack of internal party support, and lack of maintenance of infrastructure. From the research, the researchers suggest that the necessary socialization harder, but not merely socialization but also training to people to operate online. Transparent financial accountability. Holding intense communication forum, addition of website content, and control of technical problems with a thorough evaluation.

Digitalisasi Pelayanan Publik Desa Palewai Dengan Sistem Informasi Desa

One of the basic functions of government is to provide public services. Even during the Covid-19 pandemic, these needs must still be met and optimally adjusted by service providers. The Palewai Village Office, is one of the local government agencies that does not escape its obligation to improve public service standards during this pandemic. However, based on observations, it was found that the performance of public services in the office was not optimal because population data processing was still manual and data storage media still used physical documents. Therefore, an online information system is needed that can provide clear and up-to-date information, as well as make it easier for people to fill out forms from anywhere so that there is no crowd in the service room. This study aims to develop a Website- Based Village Information System at the Palewai Village Office which will handle population data, services for making cover letters and distributing population data and current information for the community. The results of this study are a website-based village information system that can manage community data effectively and efficiently and can be accessed quickly and easily to provide information related to services at the Palewai Village office.

Study of Patterns to Handling Slum Settlement Areas Based on Residential Facilities and Infrastructure Case Study: Bandar Rahmat Village, Batubara Regency

The problem of slum settlements is one of the problems faced by almost all developing countries in the world. One of the international agendas that discusses slum settlements is NUA (New Urban Agenda) that supports goals and objectives then implementation of Sustainable Development Goals (SDGs) which include 17 Sustainable Development Goals up to 2030 including the handling and development of slum settlements. In Indonesia, there are several programs for dealing with slums, including the KOTAKU program which is one of the strategic efforts of the Directorate General of Human Settlements and one of the districts that launched a slum handling program, namely Batubara Regency, including those located in Bandar Rahmat Village, mostly area is in the coastal area. Spread of housing with inadequate conditions and irregularity of buildings and the lack of environmental infrastructure are the main problems. Seeing the complexity of the existing problems, it is necessary to conduct a research study on residential areas which will then be formulated in a strategic plan for handling slums and prioritizing the provision of facilities and infrastructure to improve environmental quality in Bandar Rahmat Village area. This research was conducted with the aim of identifying the factors causing slums and knowing the condition of the facilities and infrastructure in Bandar Rahmat Village. The scope of this research material covers residential areas in Bandar RahmatVillage with the main objects as indicators of slums, namely buildings/houses, environmental roads, drinking water supply, environmental drainage, waste water management, waste management and fire protection. The research method that will be used in this study is descriptive research, using a qualitative approach. This research will describe the conditions related to the condition of slum settlements which are expected to provide answers in the study of characteristics and determine the level of slums in the residential area of Bandar Rahmat Village in producing appropriate handling strategies based on minimum service standards for settlement facilities and infrastructure that apply in Indonesia. Keywords: Slums Settlements, Coastal Settlements, Facilities and Infrastructure.