scholarly journals Politeness in Making Requests and Responses in Computer-mediated Communication among Chinese College Students

2021 ◽  
Vol 11 (1) ◽  
pp. 43
Author(s):  
Zhongrui Wang

This study aims to explore the politeness strategies used in making requests and responses in computer-mediated communication (CMC) among Chinese college students and the applicability of discursive approach to such analysis. Following the steps of previous studies using discursive approach, some extracts of chat history on WeChat concerning requests and responses are selected and showed to the interlocutors. Then the interlocutors were asked to judge the conversations from the perspective of politeness. By analyzing the data, this study found that various strategies were used in order to achieve politeness in CMC, which can be associated with Brown and Levinson’s theory of politeness. This study also found that discursive approach can be applied in analyzing politeness in CMC well though it differs from face-to-face communication in some ways.

Author(s):  
Y. Xia

This study incorporates the effects of culture and computer-mediated communication (CMC) in the investigation of Chinese college students’ use of English in communication with U. S. college students. Ethnography of communication was used as the method to uncover four language patterns in Chinese college students’ use of English: others-oriented talk, mentor-mentee talk with limited relationship development, adoption of others’ talk, and icebreaker talk. Chinese cultural values showed a strong effect on Chinese college students’ use of English in CMC. Chinese cultural values included Chinese significance of personal relationships, Chinese collectivism, Chinese understanding of authority, and Chinese use of CMC. The characteristics of CMC showed minimal effect as either a constraint or a way of encouragement in the four language patterns.


2009 ◽  
pp. 1786-1800
Author(s):  
Yun Xia

This study incorporates the effects of culture and computer-mediated communication (CMC) in the investigation of Chinese college students’ use of English in communication with U. S. college students. Ethnography of communication was used as the method to uncover four language patterns in Chinese college students’ use of English: others-oriented talk, mentor-mentee talk with limited relationship development, adoption of others’ talk, and icebreaker talk. Chinese cultural values showed a strong effect on Chinese college students’ use of English in CMC. Chinese cultural values included Chinese significance of personal relationships, Chinese collectivism, Chinese understanding of authority, and Chinese use of CMC. The characteristics of CMC showed minimal effect as either a constraint or a way of encouragement in the four language patterns.


2021 ◽  
pp. 019027252110302
Author(s):  
Susan Sprecher

In this experimental study, unacquainted dyads engaged in a get-acquainted task using two modes of communication across two segments of interaction. The dyads either first disclosed in text-based computer-mediated communication (CMC) and then disclosed face-to-face (FtF) or the reverse. The participants completed reaction measures after each segment of interaction. After the first segment, dyads who communicated FtF reported more positive outcomes (e.g., liking, closeness) than dyads who engaged in CMC. Furthermore, dyads who began in CMC and then transitioned to FtF increased in their positive reactions, whereas dyads who began in FtF and transitioned to CMC either experienced no change (in liking, closeness, and perceived similarity) or experienced a decrease (in fun/enjoyment and perceived responsiveness). Implications of the results are discussed both for the classic social psychology question of how people become acquainted and for current interest in how mixed-mode interactions generate social bonds that can help meet belonging needs.


2015 ◽  
Vol 38 (3) ◽  
pp. 553-586 ◽  
Author(s):  
Nicole Ziegler

The current study reports on a meta-analysis of the relative effectiveness of interaction in synchronous computer-mediated communication (SCMC) and face-to-face (FTF) contexts. The primary studies included in the analysis were journal articles and dissertations completed between 1990 and 2012 (k = 14). Results demonstrate that interaction in SCMC and FTF had a significant impact on second language (L2) development, providing further support for previous research demonstrating the efficacy of interaction in both communication modes (e.g., Mackey & Goo, 2007; Pellettieri, 2000; Smith, 2004, 2005). There was also a small advantage for interaction in SCMC on measures of overall L2 learning outcomes, with additional analyses indicating a small advantage for SCMC interaction on productive and written measures and a small advantage for FTF interaction on receptive and oral learning outcomes. Interestingly, there were no significant differences between SCMC and FTF, suggesting the mode of communication has no statistically significant impact on the positive developmental benefits associated with interaction.


2020 ◽  
Vol 3 (1) ◽  
pp. 1-8
Author(s):  
Maria Miwita Rosari

Through conversation ones establish relationship with others and keep channels open for further relationships. Politeness strategies and issues have been the focus of a number of studies. The way ones request for something to others depends on some factors such as the context they are in and the interlocutors they talk to. This article aims at developing the latest discussion on politeness phenomena by paying attention to the specifics of Computer-Mediated Communication (CMC) settings specifically an online discussion forum. This article attempts to identify how speech act of request is performed in Top Law School (TLS) online discussion forum. The data were analyzed to observe the forms of speech act of request and the types of speech act of request performed in the online discussion forum. The findings of this paper revealed that the forms of speech act of request are expressed by declarative, interrogative, and imperative sentence. Moreover, the types of speech act of request employed by the users are directive, indirective, and literal speech acts. The writer believes that the study will be beneficial and a good reference for future researchers in conducting research on pragmatics under the same topic. Hopefully, it will enrich readers’ knowledge and understanding of the speech act of request and the politeness in CMC.


2020 ◽  
Vol 8 ◽  
pp. 51-77
Author(s):  
Jessica Kahlow ◽  
Hanna Klecka ◽  
Erin Ruppel

Conflict has been a topic widely studied in communication and management studies literature. How groups handle conflict can affect group performance, satisfaction, and commitment (Martínez-Moreno, González-Navarro, Zornoza, & Ripoll, 2009; Pazos, 2012; Staples & Webster, 2007; Workman, 2007). Much of this literature focuses on online, task-oriented work groups, and how these groups differ from face-to-face (F2F) groups. However, hybrid groups (i.e., those that work both F2F and online) are increasingly common. To better understand conflict in hybrid groups, we review 68 articles regarding online, hybrid, and F2F groups that highlight the differences between F2F and online groups and consider what these differences mean for hybrid groups. In doing so, we identify several emergent themes related to how conflict is managed in online and hybrid groups. The literature suggests that there are many benefits to online and hybrid groups, such as the ability to assemble more diverse teams and work asynchronously, but that conflict is also more common in online than F2F groups. Strong norms and leadership behaviors that encourage trust and cohesion appear to reduce conflict and its effects on group performance and decision making, especially in online groups. These findings suggest that in hybrid groups, F2F meetings might be used to quickly establish group norms, trust, and cohesion, which can then improve online group interactions. However, more research is needed to understand how conflict occurs and is managed in hybrid groups. Future communication research should focus on examining conflict management in hybrid groups using computer-mediated communication perspectives.


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