scholarly journals Evaluation of Student Satisfaction in Using the Learning Management System for Online Learning at XYZ University

Author(s):  
Yulyanty Chandra, Togar Alam Napitupulu

This research is to analyse what factors that influence the student satisfaction with the learning management system and how much influence do these factors have on student satisfaction with the use of the learning management system.  This research aim was to find if there is a direct influence from the system quality, information quality, service quality, and perceived ease of use into the user satisfaction and whether there is an indirect influence from System use to the User satisfaction toward learning management system. The analytical method for analyse regression with the estimation of PLS Method, this research took sample of 99 students at XYZ University in Information system online learning, major study for undergraduate students. The results show that  the indirect effect through system use are not significant; however the perceived ease of use and system quality turn out significant affecting the student satisfaction. Perceived ease of use is the most high factor for affecting the satisfaction of the students to use Learning Management System(LMS) as the media for online learning.

2021 ◽  
Vol 17 (4) ◽  
pp. 442
Author(s):  
Farah Damia Mohd Nasir ◽  
Mohd Al Mahdi Hussain ◽  
Harnani Mohamed ◽  
Mohd Amar Mohd Mokhtar ◽  
Noorhuda Abdul Karim

Abstract: This study aims to investigate factors associated with students’ satisfaction with using LMS - UNIEC Virtual in blended learning courses in UNITAR International University, Kelana Jaya. Three factors; perceived ease of use (PEOU), facilitating conditions, and interaction are selected as independent variables in this study. This research was designed using a quantitative method with 17 closed-ended items questions with a 5-Likert scale and one open-ended question. The questionnaire was developed and modified from a published instrument and previous literature. 70 students were selected from Semester 3, Faculty of Education and Humanities by using cluster sampling. From the data analysis using Spearman Coefficients, there is a statistically significant correlation between facilitating conditions, perceived ease of use, and interaction on student satisfaction on using LMS. Results showed that in perceived ease of use (PEOU), participants agreed that they can easily access UNIEC Virtual features without any training and were confident of their computer skills to perform the task on UNIEC Virtual. As for the facilitating conditions, results showed that the students were able to navigate through the items on the website interface without difficulty. On the other hand, students suggested having a tutorial on how to use UNIEC integrated features, such as Office365 mail. Regarding the facilitating conditions, the students feel that course notes, forums, and assignments on UNIEC Virtual helped them to achieve a better learning outcome. They enjoyed participating in the discussion forum as well as creating ways to interact with the course mates and lecturers.   Keywords: UNIEC Virtual, Learning Management System (LMS), blended learning, perceived ease of use (PEOU), facilitating conditions and interaction.


Author(s):  
Jenny Ohliati ◽  
Bahtiar Saleh Abbas

The purpose of this study to determine what are the influenced factors for student satisfaction on learning management system at a private university that operates online learning system. The research was conducted to find out whether there is influence of information quality, system quality, service quality, perceived usefulness, perceived ease of use, and communication quality to student satisfaction toward learning management system. This study took a sample of 100 student respondents at the university. The used analytical method to test the effect is partial least square. The results show that information quality, service quality, and perceived ease of use have a significant effect on student satisfaction. Service quality is the most dominant factor that affects the satisfaction of students to learning management system.


In recent years, there has been a growing increase in using Learning Management System (LMS) by universities. However, its utilization by students is limited in Malaysia. The main purpose of the present study is to develop and test a model that predicts LMS utilization by Malaysian higher education students. Based on the Technology Acceptance Model, the study investigated the relationships among six constructs (system interactivity, technical support, perceived ease of use, perceived usefulness, behavioral intention to use and LMS use) through structural equation modelling. The participants were 216 undergraduate students from a local university in Malaysia. The result of the study revealed that system interactivity had a significant effect on perceived usefulness, but not on perceived ease of use; technical support had a significant effect on perceived ease of use, but not on perceived usefulness.


2021 ◽  
Vol 1 (2) ◽  
pp. 72-84
Author(s):  
Esther M. Ajijola ◽  
Gboyega Ayodeji Aladesusi ◽  
Oyeronke Olufunmilola Ogunlade ◽  
Charles O. Olumorin

Learning Management System (LMS) is a common platform where students and teachers can interact digitally, most especially in Open and Distance Learning (ODL) institutions. However, it has been discovered over time that most of the distance learners with poor study habits lag behind in its utilization. The purpose of this study was to investigate the Perception of Learning Management System among Distance Learners’ in South-West, Nigeria. Emphasis was on gender and field of study using an adapted Technology Acceptance Model (TAM). This study employed a descriptive research method. Data were collected through the administration of a-validated researcher-adapted questionnaire. Descriptive statistics of mean and standard deviation were used to answer research questions one and two. Inferential statistics of t-test and ANOVA were used to test the hypotheses at 0.05 level of significance. The research findings indicated that there were significant differences between male and female distance learners in their: perceived usefulness of LMS (p=0.00); perceived ease of use of LMS (p=0.004); in favour of males; there was no significant difference among Sciences, Arts and Social Science distance learners on their perceived usefulness and perceived ease of use of LMS. It was therefore recommended that training and support programs be established to ensure a sustainable use and prevent collapse of LMS in the institutions in respective of distance learners’ gender and field of study.


2015 ◽  
Vol 72 (4) ◽  
Author(s):  
Uce Indahyanti ◽  
Sukarjadi Sukarjadi

The purpose of this study is to measure factors that influence students’acceptance of a Learning Management System (LMS) using the Technology Acceptance Model (TAM). LMS is an information system that facilitates e-learning that serves to process, store, disseminate learning materials and provides administrative support and communication related to the teaching and learning process. Support students as users of the LMS content are one of the success factors in the implementation of the LMS. This study uses the Technology Acceptance Model (TAM), which has five factors namely perceived usefullness, perceived ease of use, attitudes towards to use, behavioral intention to use and actual use. A set of questionnaires have been completed by 60 students in Politeknik SAKTI Surabaya. Data were processed using SmartPLS and analyzed using the Structural Equation Modeling–Partial Least Square (SEM-PLS) method. The results showed that the TAM was valid, reliable, and substantially acceptable based on the results of data evaluation, ie the indicator factor loading > 0.5, the t-statistic ≥ 1.96, the cronbach alpha ≥ 0.6, and the value of the goodness of fit  = 0.47. The factors that influence students’acceptance of a LMS in Politeknik SAKTI Surabaya are perceived usefullness, perceived ease of use, and attitudes towards to use, affecting the intention to use, and significantly affect the actual use of LMS.


2020 ◽  
Vol 9 (2) ◽  
pp. 109
Author(s):  
Selfira Salsabilla ◽  
Chivalrind Ghanevi Ayuntari

<p class="JurnalASSETSABSTRAK"><strong>ABSTRACT</strong></p><p>This research was aimed to identify the factors affecting the Accounting students' satisfaction of using Google Classroom as one of the Learning Management System (LMS). This research analyzed the effect of perceived enjoyment, perceived ease of use, and perceived usefulness on the students' satisfaction. The sample in this research was 108 Accounting students. The data were analyzed using PLS-SEM with SmartPLS 2.0. The research results showed that the level of satisfaction of the Google Classroom was affected positively and significantly by the perceived enjoyment, perceived ease of use, and perceived usefulness. Moreover, this research also discussed the impacts of the results both theoretically and practically.</p><p class="JurnalASSETSABSTRAK"><strong><em>ABSTRAK</em></strong><em></em></p><p><em>Penelitian ini bertujuan untuk mengidentifikasi faktor-faktor yang mempengaruhi kepuasan mahasiswa akuntansi dalam menggunakan google classroom yang merupakan salah satu learning management system (LMS). Penelitian ini menganalisis pengaruh perceived enjoyment, perceived ease of use, perceived usefulness terhadap kepuasan. Penelitian ini menggunakan sampel 108 responden mahasiswa akuntansi. Data dianalisis menggunakan PLS-SEM dengan software SmartPLS 2.0. Hasil penelitian menunjukkan bahwa tingkat kepuasan terhadap google classroom dipengaruhi secara positif signifikan oleh perceived enjoyment, perceived ease of use, dan perceived usefulness. Penelitian ini juga mendiskusikan dampak hasil penelitian dalam ranah teoritis dan praktis.</em></p>


Author(s):  
Nabilah Mohd Fisol ◽  
Mohamed Najib Salleh ◽  
Siti Norezam Othman

Objective - This paper develops a theoretical framework that consists of the factors affecting the work outcomes among educator continuous usage behaviour of Learning Management System (LMS). Methodology/Technique - The conceptual framework is based on the previous literature review and the underpinning theories which are an integral of Technology Acceptance Model (TAM) and IS Continuance Model.Perceived usefulness, perceived ease of use and confirmation are identified as independent variables; satisfaction and IS continuance intention will be employed as mediating variable; and work outcomes as a dependent variable. Findings - In this study, 13 hypotheses have been proposed based on the conceptual framework outlined. The proposed framework would help the organizations to plan for the potential improvement of the systems and teaching strategies in the context of the LMS, in order to meet the educational goals and to get better learning outcomes. Novelty - Currently, there are very limited empirical researches that have been conducted on educator's outcomes on the post-adoption stage of LMS. Type of Paper - Conceptual Keywords : Management System; Educators; Work Outcomes; Perceived Usefulness; Perceived Ease of Use; Confirmation; Satisfaction; Continuance Intention


2020 ◽  
Vol 18 (2) ◽  
pp. 52-72
Author(s):  
Pooja Singh Kushwaha ◽  
Renuka Mahajan ◽  
Rekha Attri ◽  
Richa Misra

Learning management systems have transformed the information delivery mechanism. The present study derives dimensions from technology acceptance model and assesses the association between the faculty's satisfaction, perceived usefulness (PU) and perceived ease of use (PEOU) in a Moodle-based learning management system. The data collection was done using a questionnaire from one hundred and ninety-nine faculty of B-Schools, using Moodle as the LMS. The findings indicate that both ease of use and perceived usefulness are significant predictors of faculty satisfaction from MOODLE LMS. In addition to the aforementioned TAM constructs, the study has measured moderating impact of demographic variables like city, gender and age. These variables are important differentiators in the Indian context, as LMS is a relatively new adoption in Indian education industry. The study reports that although age is a differentiator between two defined groups, it is however not significantly moderating the relationship between PEOU and satisfaction with Moodle. Gender and type of city (metro versus non-metro cities) have significantly moderated the relationship between PEOU and the satisfaction with Moodle. The study also labels constraints in terms of LMS usage and give suggestions towards its effective use. Henceforth, any similar system must incorporate these constructs to improve the satisfaction and adoption of the LMS by instructors.


2014 ◽  
Vol 4 (3) ◽  
pp. 48 ◽  
Author(s):  
Wei Wei Goh ◽  
Jer Lang Hong ◽  
Wilson Gunawan

With the pervasive take-up and presence of digital technologies, learning management system (LMS) is popular for its open accessibility and its interactive nature. Implementation of LMS has become part of the strategic plan in higher education institution to enhance the flexibility in teaching and learning. It is essential to explore the perceptions of users in using the LMS in order to inform stakeholders the positive influencing aspects and improve the negative factors in the future. This study investigates the perception of lecturers in using LMS in term of perceived usefulness and perceived ease of use for teaching purposes. Technology Acceptance Model (TAM) is used as the research framework to design the questionnaire. An online questionnaire was created to address the research questions. The results reveal that lecturers do not react positively towards perceived ease of use of Moodle for teaching. Lecturers treat Moodle as content repository and do not fully utilize the interactive features in Moodle. It was found that usability issues, interaction and communication issues had a negative impact on the lecturers' perception.


2021 ◽  
Vol 13 (19) ◽  
pp. 10991
Author(s):  
Uthman Alturki ◽  
Ahmed Aldraiweesh

The COVID-19 pandemic led to the closure of universities and colleges throughout the world, with the hope that public health officials’ suggestion of social distancing would help flatten the sickness curve and reduce overall mortality from the outbreak. However, the Learning Management System (LMS) is the perfect approach for fostering the dedication of students to content in education like sustainability. Previous studies have seldom investigated an integrated approach in the context of LMS in industrialized nations. In addition, this paper aims to include a literature analysis of recent research conducted during the COVID-19 pandemic in the area of LMS usage, as well as to investigate variables predicting the usage of LMS by higher education students during the COVID-19 pandemic for students’ engagement. On the basis of LMS usage data obtained from an online survey, structural equation modeling (SEM) and route analysis were utilized to verify the research model, a survey consisting of student LMS users King Saud University. The findings showed that the desire of students to use LMS had beneficial effects during the COVID-19 pandemic on learning as sustainability engagement. Also, student-perceived closeness, peer references and subjective well-being are favorably associated with the perceived ease of use and perceived usefulness, this, in turn, influences students’ intentions to utilize, which, in turn, effects the usage of LMS for student engagement during COVID-19.


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