An empirical study on factors effecting the job satisfaction of employees in the hospitality industry - a case of Danang city, Vietnam

This study investigated the impact of perceived organizational climate on managerial job satisfaction of 114 managerial personnel who completed a three-part questionnaire which solicited demographic information and the identification of and preferences for specific characteristics of organizational climate. The surveyed personnel had a strong preference for open as opposed to closed characteristics of organizational climate; to the degree they claimed to be familiar with the behavioral science theories of management there is an increasingly favorable disposition toward the theories; and among those Ss who perceived closed characteristics, there was a desire for a diminution of the impact of those characteristics.

Download Full-text

Workplace environment, employee satisfaction and intent to stay

International Journal of Contemporary Hospitality Management ◽

10.1108/ijchm-04-2017-0230 ◽

2019 ◽

Vol 31 (1) ◽

pp. 268-284 ◽

Cited By ~ 7

Author(s):

Deepak Bangwal ◽

Prakash Tiwari

Keyword(s):

Job Satisfaction ◽

Employee Satisfaction ◽

Structural Equation ◽

Hospitality Industry ◽

Hotel Industry ◽

Intent To Stay ◽

Equation Modeling ◽

Workplace Design ◽

Design Features ◽

Content Type

PurposeThe hotel industry suffers from retaining its employees, and to retain their employees is a big challenge to the hotel industry. So, the purpose of this study is to examine the causal relationship between workplace design features of hospitality industry with employee job satisfaction and their intent to stay through empirical validation.Design/methodology/approachAs per the objective of the study, three hypotheses were proposed based on a comprehensive literature review on workplace design features of the hospitality industry. The proposed relationships were examined by using structural equation modeling approach with AMOS 18 as prescribed by Hair et al. (1998).FindingsSignificant evidence was found in favor of proposed hypotheses. The result of hypothesis testing showed workplace design features of hospitality industry to positively influence employee’s intent to stay through job satisfaction.Originality/valueWhile the employee satisfaction and commitment has been a significant research topic for more than decades, barely any research has been conducted that focuses specifically on workplace design features of a hospitality industry. This study tries to make a link between workplace design with the employee intent to stay through employee satisfaction. These links are rare from an Indian perspective.

Download Full-text

Impacts of Job Stress and Overall Compensation Benefits on Employees’ Job Satisfaction with Moderation Effect of Leadership: An Empirical Study in the Telecommunication Industry of Cameroon

Open Journal of Business and Management ◽

10.4236/ojbm.2021.91003 ◽

2021 ◽

Vol 09 (01) ◽

pp. 44-73

Author(s):

Hongyun Tian ◽

Brice Berinyuy Fonjong ◽

Maxwell Kongkuah ◽

Richard Barfi

Keyword(s):

Job Satisfaction ◽

Empirical Study ◽

Job Stress ◽

Telecommunication Industry ◽

Moderation Effect

Download Full-text

An Empirical Study on the Relationship between Psychological Contract and Job Satisfaction of the Cenozioc Employees

Open Journal of Social Sciences ◽

10.4236/jss.2019.710010 ◽

2019 ◽

Vol 07 (10) ◽

pp. 105-120

Author(s):

Li Ma ◽

Yunfei Shao ◽

Huinan Li

Keyword(s):

Job Satisfaction ◽

Empirical Study ◽

Psychological Contract ◽

The Relationship

Download Full-text

PENGARUH CARING CLIMATE TERHADAP JOB SATISFACTION DAN AFFECTIVE COMMITMENT YANG BERDAMPAK PADA JOB PERFORMANCE KARYAWAN RESTORAN STEAK DI JAKARTA SELATAN

Jurnal Manajemen dan Pemasaran Jasa ◽

10.25105/jmpj.v10i2.2275 ◽

2018 ◽

Vol 10 (2) ◽

pp. 187

Author(s):

Aginta Chairunnisa Sinulingga ◽

Deasy Aseanty

Keyword(s):

Job Satisfaction ◽

Job Performance ◽

Structural Equation Model ◽

Structural Equation ◽

Hospitality Industry ◽

Affective Commitment ◽

Equation Model ◽

Model Data ◽

Security Service

The aim of this research is to exmaining the effects of caring climate, job satisfaction, and affective commitment on job performance in steak restaurant in Tebet, South Jakarta. This study were developed and tested 5 hypotheses, by using Structural Equation Model. Data were collected from 145 employees working on the food, beverage, hygiene, security, service and cashier in steak restaurant in Tebet, South Jakarta. Finding and contribution in this research shown that there is positive and significant effect of caring climate on job satisfaction and affective commitment that effect on job performance. The limitationin in this research was that this study focused only on restaurant as a hospitality industry, only at steak restaurant in Tebet, South Jakarta, and was limited for only four variables.

Download Full-text