scholarly journals The Impact of Corporate Social Responsibility on Employees in the Hotel Sector

2015 ◽  
Vol 2 (1) ◽  
pp. 85-96 ◽  
Author(s):  
Hatem Radwan Ibrahim Radwan

The concept of corporate social responsibility (CSR) has gained much attention in recent years. It provides companies with a signifi cant approach for achieving performance excellence and considered a source for enhancing competitive advantage. This paper comes to investigate CSR within the context of fi ve-star hotels in Hurgada, Egypt and assess its impact on employees’ job engagement, retention, attraction, and organizational commitment. Data was collected using multiple research methods, including: questionnaire survey, semi-structured interviews, and content analysis.This research found that the majority of hotels did not consider their CSR to society but tackled their CSR to environment undertaking various measures to conserve resources. Hotels provided little support to most internal CSR practices identifi ed in this study. The study showed that internal CSR could be used as an important driver for enhancing employee job engagement and organizational commitment. However, CSR still not considered a signifi cant tool to attract and retain high potential candidates.This research concluded that hotels should show more commitment to serve the community and formulate their core business strategies accordingly. The governmental and environmental organizations’ intervention is essential to provide more awareness to hotel businesses regarding tackling their CSR.

2020 ◽  
Vol 19 (01) ◽  
pp. 1-8
Author(s):  
Tien D. Mai

This study explores the factors of corporate social responsibility (CSR) for employees affecting organizational commitment, and then measures the impact of CSR for employees to organizational commitment. The study was conducted by surveying 200 employees working for companies in Ho Chi Minh City. The results of the correlation analysis show that CSR for employees influences the organizational commitment. In addition, the regression analysis shows that more specific results such as job autonomy, benefits (the most influential factor) have positive impacts on “affective commitment” of Vietnamese employees. For “continuance commitment” , besides job autonomy, benefits, the factor “training and development” also shows a positive influence. Meanwhile, the factors related to health and safety, the balance between job and life are not as effective as those in other countries


Corporate interpersonal responsibility (CSR) has been debated and practiced in one form or another for a more than 4,000 years. For instance, the historic Vedic and Sutra texts of Hinduism and the Jatakas of Buddhism consist of ethical admonitions on usury (the charging of excessive curiosity), and Islam offers a long-advocated Zakat, or an abundance taxi. The current idea of CSR could be more obviously traced to the midto-late 1800s, with industrialists like John H. Patterson of National CHECK OUT seeding the commercial welfare motion and philanthropists like John D. Rockefeller establishing a charitable precedent that was followed more than a century later with famous businessmen Bill Gates. The primary goals of the analysis are to discover the social responsibility and dedication of workers in the Agro market.


Author(s):  
Jesús Marí ◽  
Alicia Coduras

The role of companies in today's society has been radically transformed, especially in developed economies. The stakeholders have deposited on companies different expectations compared to some years ago. Furthermore, this transformation has led to the establishment of new internal models of corporate governance depending on the intensity of the impact of demand for social action coming from the stakeholders interacting with firms. The aim of this work is to offer a decision model on Corporate Social Responsibility (CSR) and business strategies. This model constitutes a tool that can be adopted by firms, no matter their operational sector, to establish their particular coordinates with respect to their CSR actions and social commitment. Using this tool, companies can update their particular situation taking decisions to change those aspects influencing this position and improving their social integration, if it is perceived as non-aligned with its aspirations of success, efficiency or adequateness.


2021 ◽  
Vol 17 (1) ◽  
pp. 78-93
Author(s):  
Ganna Lobachevska ◽  
Claus-Heinrich Daub

This paper aims to investigate the impact of Corporate Social Responsibility (CSR) of Fast Moving Consumer Goods (FMCG) companies on consumer buying behavior in the Ukrainian market. The qualitative data for this study were collected with the help of semi-structured interviews conducted with a total of 10 respondents, including 5 Ukrainian consumers (with different levels of responsible consumption adoption) and 5 CSR experts from FMCG companies located in Ukraine (both local and global; with CSR adoption level varying from low to well-developed). The data obtained for this study revealed that the level of consumer awareness about CSR in Ukraine is still low. However, the level of awareness and the actual consumption of responsible products are constantly growing. The results also show that Ukrainian consumers who already have some level of awareness about CSR perceive CSR communication as more credible when it does not originate from the company directly or is endorsed by a third party. At the same time, interviewed experts stated that to raise awareness among the wider population, FMCG companies have to communicate their CSR achievements directly and massively. Ukrainian consumers are mostly impacted by the product-related CSR type, such as bio-ingredients and sustainable packaging. Price premium for responsible products is the key factor that causes the “intention-behavior gap” in Ukraine.Practitioners from the FMCG industry in Ukraine may use the information provided by this study to shape their CSR strategies, which will allow them to cater to societal demands and, as a result, impact consumer buying behavior.


Sociologija ◽  
2017 ◽  
Vol 59 (3) ◽  
pp. 351-363
Author(s):  
Natasa Krstic

The concept of corporate social responsibility (CSR) has evolved along with the business sector, from charitable donations, business ethics, social marketing, stakeholder relationship, through strategic bonding with business goals, and its national and international institutionalization. Although the protection of human rights is an essential part of CSR, the impact of the business sector to children?s rights is often neglected. The research about the implementation of the international Children?s Right and Business Principles conducted by UNICEF organization in Serbia, confirmed that the business sector highly values activities towards children, but hasn?t incorporated children?s rights in its business strategies. The systemic introduction and enhancement of children?s rights in responsible business of Serbian companies can be supported through the incorporation of the Children?s Rights and Business Principles in the CSR reporting and certification processes. The article provides an overview of the inclusion of the Principles in the first national methodology for an objective comparison of the business sector effects in the field of social responsibility - ?CSR Index Serbia?, based on the application of the Global Reporting Initiative. As a result, it would enable strategic monitoring of the impact of the Serbian business sector in the whole range of children?s rights.


2017 ◽  
pp. 981-999
Author(s):  
Jesús Marí ◽  
Alicia Coduras

The role of companies in today's society has been radically transformed, especially in developed economies. The stakeholders have deposited on companies different expectations compared to some years ago. Furthermore, this transformation has led to the establishment of new internal models of corporate governance depending on the intensity of the impact of demand for social action coming from the stakeholders interacting with firms. The aim of this work is to offer a decision model on Corporate Social Responsibility (CSR) and business strategies. This model constitutes a tool that can be adopted by firms, no matter their operational sector, to establish their particular coordinates with respect to their CSR actions and social commitment. Using this tool, companies can update their particular situation taking decisions to change those aspects influencing this position and improving their social integration, if it is perceived as non-aligned with its aspirations of success, efficiency or adequateness.


Author(s):  
Caroline Closon ◽  
Christophe Leys ◽  
Catherine Hellemans

Purpose – This paper aims to, first, investigate the impact of corporate social responsibility (CSR)’s various dimensions on organizational commitment and job satisfaction, and, second, to examine the moderating role of employee expectations in this relationship. Studies have increasingly focused the attention on the links between perceptions of CSR and employees’ attitudes. However, a majority of studies do concentrate on internal CSR impact. Design/methodology/approach – A field study based on data from 621 workers. The constructs were measured by validated self-report questionnaires. Findings – The results show that ethical and legal internal and external practices significantly influence the affective organizational commitment. The results also indicate that job satisfaction is positively influenced by internal and external ethico-legal practices as well as by philanthropic practices. Nonetheless, the role of expectation as moderator could not be demonstrated. This matter is discussed in the section dedicated to the limitations of the study. Originality/value – The originality of the contribution is undoubtedly to have integrated the concept of citizen-worker in this research on CSR.


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