scholarly journals Teaching Supply Chain Operations Planning Using Actual Industry Data Across Multiple Organizations

2015 ◽  
Vol 11 (1) ◽  
pp. 15-22
Author(s):  
Michael S. Pepe
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Industry Data ◽  
Operations Planning ◽  
Chain Management ◽  
Analytical Skills ◽  
Business Units ◽  
Future Supply ◽  
Collaborative Decision

The purpose of this case study is to provide a pedagogical teaching tool from a business-oriented viewpoint for an undergraduate supply chain management class. Students are provided with challenging questions and problems to solve which enriches their analytical skills in assessing product assortments, developing effective forecasting techniques and collaborative decision making skills with operation managers and supply chain partners. This case examines supply chain management as a collaborative function intertwined with other organizational tasks and provides future supply chain managers lessons on interactions and integration of multiple business units using the latest business practice examples in supply chain management. The case was developed through interviews with eight supply chain professionals across six organizations and uses actual POS data from a retailer.

scholarly journals A CASE STUDY ON CREATING CUSTOMER VALUE IN SUPPLY CHAIN MANAGEMENT

2020 ◽  
pp. 163-167
Author(s):  
Dr. Navneet Joshi, ◽  
Sanjive Saxena
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Management System ◽  
Customer Value ◽  
Chain Management ◽  
Theoretical Concepts ◽  
Analytical Skills ◽  
Business Units ◽  
Supply Chain Management System

In this post globalization era, the business units are being forced ‘forced’ to provide better than the best to the customers. For, today’s customers are a different lot than what they used to be decades ago. They are no longer willing to be content with the ‘take it or leave it attitude’ of the traditional business units. They are demanding, aggressive and are determined to have the best product at a price & quality, which they are willing to pay and what they consider it to be right in their own perspective. This paradigm shift in the attitude of the customers’ is forcing the organizations to be innovative and create value for the customers such as injecting technology to provide services to the customers on 24x7x365 basis across the world and assisting the customer in placing the order for a product while he is in US and to have it delivered in India at a time and place as ‘dictated’ by him. But, all this emphasis on creating customer value and of providing services round the clock, has the backbone of an effective, efficient and efficacious Supply Chain Management System. For, without, this core aspect, the focus on customer value goes for a toss. Thus, business units of today are keenly studying, analyzing, innovating and implementing myriad measures so as to ensure customer value satisfaction. This is a conceptual case study, based on the corporate experience of the authors. The domain of the case study is the automobile sector. Initially the case study covers the basics of Supply Chain Management System and gradually it transcends to an establishment of Supply Chain Management System Finally the problems at the end are focused more on the usage of analytical skills rather than the usage of the theoretical concepts of Supply Chain Management System. KEY WORDS: Attitude, Backbone, Customer, Innovative, Value

Blockchain in Supply Chain: Case Study of Lottemart Ciputat

2019 ◽  
Vol 5 (1) ◽  
pp. 38-49 ◽  
Author(s):  
B. K. Handoyo ◽  
M. R. Mashudi ◽  
H. P. Ipung
Keyword(s):  
Decision Making ◽  
Supply Chain ◽  
Supply Chain Management ◽  
Information Asymmetry ◽  
New Technology ◽  
Business Case ◽  
Analysis Method ◽  
Chain Management ◽  
Production Processes

Current supply chain methods are having difficulties in resolving problems arising from the lack of trust in supply chains. The root reason lies in two challenges brought to the traditional mechanism: self-interests of supply chain members and information asymmetry in production processes. Blockchain is a promising technology to address these problems. The key objective of this paper is to present qualitative analysis for blockchain in supply chain as the decision-making framework to implement this new technology. The analysis method used Val IT business case framework, validated by the expert judgements. The further study needs to be elaborated by either the existing organization that use blockchain or assessment by the organization that will use blockchain to improve their supply chain management.

Carnival Corporation: The Challenges of Cutting Costs While Maintaining Quality and Customer Satisfaction

2018 ◽  
pp. 1-16
Author(s):  
Dick Verbeek
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Customer Satisfaction ◽  
Customer Service ◽  
Chain Management ◽  
Cruise Line ◽  
Management Issues

This case study has been developed to facilitate discussion about current supply chain management issues and potential solutions. The scenario presented in this case is very representative of the pressures experienced by supply chain managers. Namely, the need to reduce costs while maintaining quality and customer service. This case presents some unusual challenges and constraints that are unique to the cruise line industry. These constraints can provide an opportunity to explore new supply chain paradigms.

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