Journal of Business Case Studies (JBCS)
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Published By Clute Institute

2157-8826, 1555-3353

2019 ◽  
Vol 15 (1) ◽  
pp. 29-44
Author(s):  
Donald A. Forrer ◽  
Karen McKenzie ◽  
Tina Milano ◽  
Sunny Davada ◽  
Maria Gabriela Orlando McSheehy ◽  
...  

This case study is designed to provide detailed information about the water crisis in Flint, Michigan brought on by a series of decisions that could have been researched better prior to enactment. The results were catastrophic to the citizens that public officials were sworn to protect. This case study will provide university classes with information to use while analyzing the causes and decisions that lead to the Flint Water Crisis. This study is not designed to provide all information, but to supplement class research in order to determine what happened and what should have happened. Available research offers numerous issues and plenty of blame, but no definitive answers.


2019 ◽  
Vol 15 (1) ◽  
pp. 19-28
Author(s):  
Michael P. Hughes ◽  
Chris Palke

Established in 1930 in Basel, Switzerland, to expedite and supervise the payment of reparations by Germany to the victors of World War I, the Bank for International Settlements (BIS) quickly evolved into a banking establishment for various national central banks to negotiate and work out mutually-beneficial monetary policies and financial arrangements outside of the usual political and national channels. During World War II the BIS stayed open as a neutral central bank for central banks and provided significant back-channel communications between the Allied and Axis powers that could not have occurred any other way. As an example, discussions for the reconstruction of post-WWII Germany were underway between German and Allied representatives to the BIS at least two years prior to Germany’s surrender in May 1945. The post-WWII BIS then went on to become a global central bank for the world’s national central banks. In spite of the BIS holding so much effective financial power on an international scale and, hence, affecting nearly everyone in the world, few have ever heard of the BIS. This includes many economists and financial-economists. Why? Although technically not a secret organization, the BIS has always maintained an intentionally low profile. The BIS has never advertised its existence. It operates through many other organizations it has either directly created or where it holds major influence. This paper discusses the BIS, its history, and its impact and influence on world events. Questions concerning the role the BIS should possibly play in world events and central banking are raised for discussion near the end of this paper. This paper is focused primarily towards both upper-level undergraduate and graduate finance and economics courses, particularly in the areas of money, banking and financial institutions, financial markets, and monetary policy. However, other courses, to include those outside of the financial-economic arena, can find great use for this subject matter as well. Such outside arenas could include political science and history courses.


2019 ◽  
Vol 15 (2) ◽  
pp. 45-54
Author(s):  
Craig A. Escamilla ◽  
Katharine A. Fraccastoro ◽  
Emily Ehrlich

This case study concerns how the personal behavior of students involved in fraternal organizations is depicted in social media, and how that behavior impacts the organization and its image. The legal and ethical implications of individuals’ behaviors in social media has become a major issue for many organizations. This case follows an example of a fraternal organization and how the governing body must handle the information members post on social media. The mission of many fraternal organizations is to champion or contribute to specific causes. Members’ social media postings may reflect poorly on the organization and may not always align with the principles of the organization. This case examines how those postings impact the organization, and what it can do to mitigate the effects. The ethical issues that can affect the actions of both the governing body and the members are probed throughout the case.


2019 ◽  
Vol 15 (1) ◽  
pp. 13-18
Author(s):  
Gary Brunswick ◽  
Brian Zinser

The case involves an athletic director at a fictitious mid-sized university (Northwestern Midwest College) who is thinking about how to enhance the productivity of the investments in the various sports programs on his campus. Using concepts from marketing, this athletic director develops a series of ideas, which could be used to reshape the allocation of resources within the athletic division at his university. Faced with the need to effectively manage enrollments, endowments and the branding of their institutions, colleges and universities are looking to successful sports programs as one way to further differentiate their institution in the marketplace. For smaller and some medium-sized institutions, it is becoming increasingly difficult to field a cadre of successful sports programs which both generate both positive revenues and national exposure for the institution. As a result, some of these schools are beginning to think more critically about the portfolio of sports teams which represent the institution, in an effort to increase the efficacy of those institutional investments.


2019 ◽  
Vol 15 (1) ◽  
pp. 1-12
Author(s):  
Henry B. Balfanz ◽  
Laura Lowe

Most family owned small businesses are so concerned about keeping the doors open on a daily basis that not a lot of time is spent on researching their customer satisfaction. As well, funds for such marketing research are often limited. Trying to keep personal bias out of such research is difficult. Thanks to the Ultimate Question/Net Promoter Score now there is a simple way to measure customer satisfaction by asking a single question. Can this work for a small dance business in mid-Michigan?


2018 ◽  
Vol 14 (4) ◽  
pp. 69-96
Author(s):  
George Dierberger ◽  
Marc McIntosh ◽  
Lori Lohman ◽  
Phyllis Kapetanakis

Sweeny Electronics is a family-owned S Corporation based in St. Paul, Minnesota. The company was started in 1946 by a returning army veteran, Frank Sweeney, and focused on the heating, air quality and cooling markets. The company has survived numerous recessions, market consolidations, and manufacturing challenges. The company is currently run by the third generation of the Sweeney family, George Sweeney, who is the current owner and CEO, is approaching retirement age. The board of directors has seven members: George Sweeney, his wife Jane and five members of the business community. Under the direction of the CEO, the board has determined that there is no “heir apparent” in the family or in the current management team. They have elected to hire an investment banking firm to position the company for an asset-based sale. Sweeney would like to sell the company for estate planning purposes and allow him to transition to a consulting role with the new owner.


2018 ◽  
Vol 14 (4) ◽  
pp. 33-38
Author(s):  
Stephen B. Castleberry ◽  
Stephen Espel

College student attendance at campus sporting events has been declining for a number of years with administrators looking for ways to reverse that trend.  There are multiple reasons for the declining attendance and a multitude of possible solutions have been proposed. This case examines the situation for the football program at one mid-sized university, providing data from a representative cross section of the student population. Readers are tasked with making recommendations based on the data and to describe methods of evaluating the success of any changes.


2018 ◽  
Vol 14 (4) ◽  
pp. 39-46
Author(s):  
P. K. Shukla ◽  
Monica Shukla ◽  
Yatri Shukla

This case reviews the background of a new entrepreneurial firm, LidSuperior*on the launching of a new patented hot beverage cup lid in the United States for disposable hot beverage cups.  The United States hot beverage cup lid industry is highly concentrated with a few major competitors who have dominated the market in sales volume over several years. One brand in particular, the Dart “Solo Traveler” lid has been the market share leader for several years. LidSuperior designed, after multiple preliminary design attempts, an innovative X lid that enhances aroma of hot beverages, reduces the possibility of spills, and increases safety in drinking and transporting a hot beverage cup. LidSuperior’s lid design also allows room on the side of the lid for advertising or shared lid-costs with co-marketing partners. The firm secured a patent on the design and functionality of the lid as claimed benefits were validated with independent marketing research sensory tests.  LidSuperior is working on developing a marketing plan to introduce the hot beverage lid within the United States to be later followed by a cold beverage lid design and launch.    


2018 ◽  
Vol 14 (4) ◽  
pp. 69-96
Author(s):  
David O'Bryan ◽  
Jeffrey J. Quirin

E.Z. Pickens Conglomerate, S.A. is a large, multi-national manufacturing organization. Approximately six months ago an anonymous tip was left on the company’s fraud hotline. The tip pertained to a division manager of the company who had allegedly perpetrated a fraudulent vendor scheme in collaboration with their significant other. Your company’s internal audit department conducted a review of the vendor file, corroborated the allegation, and forwarded their findings to your department. You supervised a complete investigation into the matter which will now culminate with an admission-seeking interview of the fraudster. Your task is to review the investigative file, prepare to confront the alleged perpetrator, and then conduct the admission-seeking interview to obtain an oral and written confession.


2018 ◽  
Vol 14 (3) ◽  
pp. 25-32
Author(s):  
Frederick C. Teufel Jr.

Many high school and college graduates that have excelled in their sport at either or both levels are not able to maintain their edge once they finish matriculating and/or enter the work force. The demands on their time coupled with the gradual deterioration of their fitness and athleticism that comes along with life beyond the academic setting reduces them to weekend warrior status. But the desire to be part of a winning team and pushing the limits of competition do not end there.  In fact, many former athletes volunteer to take on leadership roles off the field that are connected to the sport that they excelled at in school. To some, those roles can be no more than administrative functions that fail to scratch the competitive itch of the former athlete. Eric Miller, an accomplished college soccer player and recent business school graduate had a different idea when he volunteered to take on the team manager role of a local youth sports team. Eric looked at this as an opportunity to apply what he learned in his business classes about strategy development and managerial accounting. Eric started his analysis by looking at the team’s financial situation. Eric then framed out what he believed to be the areas that he needed to address and is seeking your assistance in helping with his analysis so that he can meet his goal of creating the most value for his team.


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