scholarly journals The Problematics of Service Delivery in the Nigerian Federal Civil Service

Author(s):  
John Olushola Magbadelo
2015 ◽  
Vol 5 (3) ◽  
pp. 1
Author(s):  
Igbokwe-Ibeto Chinyeaka Justine ◽  
Agbodike Flowrence Chinelo ◽  
Anazodo Rosemary Ogomegbulam

The study examined the application of federal character principle and its implication on service delivery in Nigerian federal civil service. The Nigerian federal civil service is the bedrock of Nigeria’s quest for socio-economic development. However, over the years, service delivery and infrastructural development have remained a hydra headed problem. The study relied heavily on primary and secondary data and multi the stage sampling method was used to select the sample population. The data collected was presented in frequency tables and analysed using descriptive statistics such as mean, table and standard deviation. Pearson chi-square test of goodness was used to test the hypotheses.  Findings of the study show that there is a relationship between federal character principle and employees’ service delivery as well as poor attitude to work by bureaucrats. To achieve efficient service delivery and better attitude to work by civil servants in the service, government should imbibe the prescripts of Marx Weber bureaucratic theory as regards recruitment based on merit, technical competency and qualification, as well as re-examine the reliability and validity of the application of federal character principle or better be situated within grade levels 03-06 while recruitment into the senior officers cadre grade levels 07-17 and appointments should be strictly based on merit. 


2014 ◽  
Vol 4 (2) ◽  
pp. 12
Author(s):  
Emmanuel Jude Abiodun Akinwale

The purpose of this paper is to assess the extent of relevance of the federal character as a national policy in recruitment into the Nigerian federal civil service and probe whether or not the level of application of merit supersedes the application of ecological considerations in recruitment into the service. It utilizes quantitative and qualitative data collection to espouse its theme. The paper finds that there are personnel problems connected with poor application of federal character policy in recruitment into the civil service and this affects the quality of entrants. It recommends strict application of merit standard to attract best workers while implementing federal character policy through proven certification of state of applicants. The paper notes that the Nigerian federal character policy is one that places premium on state representation in governance and bureaucracy and a strategy for national integration. However, there must be predominant application of merit in recruitment.


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