scholarly journals The Effect of Post-Purchase Perceived-Value towards the Relationship Quality of Hajj and Umrah Travel Agencies in Indonesia

2014 ◽  
Vol 8 (1) ◽  
Author(s):  
Kiki Oktora ◽  
Adrian Achyar
Keyword(s):  
Relationship Quality ◽  
Perceived Value ◽  
Travel Agencies ◽  
Post Purchase ◽  
The Relationship

Stand by me: analyzing the tourist–intelligent voice assistant relationship quality

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Sandra Maria Correia Loureiro ◽  
Arnold Japutra ◽  
Sebastian Molinillo ◽  
Ricardo Godinho Bilro
Keyword(s):  
Relationship Quality ◽  
Social Exchange ◽  
Structural Equation ◽  
Perceived Value ◽  
Self Esteem ◽  
Equation Modeling ◽  
Content Type ◽  
The Impact ◽  
The Relationship

Purpose This paper aims to explore tourist perceived value and attachment to intelligent voice assistants (IVAs) as antecedents of the quality of the human–IVA relationship in the hospitality domain. This research also examines the moderating role of psychological factors (self-esteem) and knowledge factors (past experience and technology expertise) in the relationships between antecedents and relationship quality. Design/methodology/approach The researchers conducted two quantitative studies, collecting data via online surveys in Mechanical Turk (n1 = 124 and n2 = 281). The proposed model was tested using partial least squares structural equation modeling. Findings The first study uncovers that tourist perceived value is the main influence on the quality of the relationship between tourists and IVAs. The second study confirms the direct relationships of the first and shows that self-esteem and technology expertise act as moderators. Practical implications This study advances the understanding of the tourism and hospitality stakeholders in using modern technologies (e.g. IVAs). Through comprehending the relationship building between individuals and IVAs, the stakeholders will be able to craft better strategies. Originality/value The study extends the attachment and social exchange theories to the tourist–IVA relationship context. Specifically, this research demonstrates the impact of tourist perceived value on the quality of the relationship with the IVA. It also points out that tourists’ self-esteem and technology expertise can weaken the tourist–IVA relationship.

Relationship Quality with a Travel Agency: The Influence of the Postpurchase Perceived Value of a Tourism Package

2007 ◽  
Vol 7 (3-4) ◽  
pp. 194-211 ◽  
Author(s):  
Miguel A. Moliner ◽  
Javier Sánchez ◽  
Rosa M. Rodríguez ◽  
Luís Callarisa
Keyword(s):  
Relationship Quality ◽  
Perceived Value ◽  
Causal Link ◽  
Travel Agency ◽  
Short Term ◽  
Direct Role ◽  
Lifetime Value ◽  
Post Purchase ◽  
The Relationship

Relationship quality is an emerging concept that attempts to measure the lifetime value of a customer. The indicators that determine the construct are satisfaction with the relationship, the customer's trust and the customer's level of commitment. This paper considers how the post-purchase perceived value of a tourism package influences the relationship quality with a travel agency. Gummesson posits the existence of a causal link between perceived value and relationship quality. The results show that the tourist's satisfaction is the key variable in the relationship quality. Affect plays a fundamental direct role in long-term valuation, while cognition is more influential in the short term.

Relationship Quality of an Establishment and Perceived Value of a Purchase

2007 ◽  
Vol 27 (2) ◽  
pp. 151-174 ◽  
Author(s):  
Javier Sánchez-Garcia ◽  
Miguel A. Moliner-Tena ◽  
Luís Callarisa-Fiol ◽  
Rosa M. Rodríguez-Artola
Keyword(s):  
Relationship Quality ◽  
Perceived Value

Iranian Coaches Forgiveness and Relationship Quality to Their Athletes

2021 ◽  
pp. 1-8
Author(s):  
Hassan Gharayagh Zandi ◽  
Sahar Zarei ◽  
Mohammad Ali Besharat ◽  
Davoud Houminiyan sharif abadi ◽  
Ahmad Bagher Zadeh
Keyword(s):  
Relationship Quality ◽  
Structural Equation ◽  
Equation Modeling ◽  
Data Sets ◽  
Mediating Role ◽  
Interpersonal Behaviors ◽  
Key Factor ◽  
The Relationship

Coaching has often been viewed as a context within which coaches operate to largely bring about changes in athlete’s performance and flourishing. One key factor to successful outcomes in coaching is the quality of the relationship between coaches and athletes. The coach–athlete relationship is at the heart of coaching; however, limited studies have been conducted on its antecedents. The aim of this study was to investigate the relationship between coaches’ forgiveness and perceived relationship quality toward their athletes through verifying the mediating role of interpersonal behaviors of coaches. A total of 270 Iranian coaches participated in the survey, and the data sets were analyzed using structural equation modeling. Results revealed that forgiveness positively predicted the coaches’ perceived relationship quality with their athletes, and this pathway was mediated by the coaches’ interpersonal behaviors.

scholarly journals THE INFLUENCE OF SUPPLIER FAIRNESS PERCEPTION AND TRUST ON THE RELATIONSHIP QUALITY OF AGRICULTURAL PRODUCT SUPPLY CHAIN

2021 ◽  
Author(s):  
YU-LING SUN ◽  
ZE-YU ZHU ◽  
HUI YANG
Keyword(s):  
Supply Chain ◽  
Relationship Quality ◽  
Positive Impact ◽  
Agricultural Product ◽  
Direct Impact ◽  
Fairness Perception ◽  
Supply Chain Relationships ◽  
The Relationship ◽  
Agricultural Supply

Suppliers are important members of the agricultural product supply chain, and their behavior decisions may have a certain impact on the sustainable development of the agricultural product supply chain. From the perspective of agricultural product supplier trust, this paper studies the direct impact of agricultural product supplier trust on relationship quality and the indirect impact of supplier fairness perception on relationship quality. Based on the survey data of agricultural product suppliers, this paper uses the structural equation model method for empirical analysis. The analysis results show that fairness perception and trust perception have a significant positive impact on the quality of agricultural supply chain relationships, among which trust perception has a positive direct impact on the quality of agricultural supply chain relationships, while fairness perception has indirect influence on the quality of agricultural supply chain relationships through trust. In addition, information sharing, price satisfaction, income level and environmental certainty have a significant positive impact on suppliers’ fairness perception. Therefore, sellers comprehensively consider the fairness perception and trust perception of suppliers, which will help improve the relationship quality of the supply chain.

Is self-esteem a resource for the parental couple? A longitudinal study on the quality of the romantic and coparental relationships

2019 ◽  
Vol 36 (11-12) ◽  
pp. 3773-3795
Author(s):  
Nahema El Ghaziri ◽  
Joëlle Darwiche ◽  
Jean-Philippe Antonietti
Keyword(s):  
Relationship Quality ◽  
Well Being ◽  
Self Esteem ◽  
The Self ◽  
Family Unit ◽  
The Family ◽  
Parental Couple ◽  
The Relationship ◽  
Over Time

The aim of this study is to investigate the longitudinal influence of self-esteem on romantic and coparental relationship quality. The data were drawn from the German Family Panel, pairfam. Parents ( n couples = 2,364) were assessed three times over 4 years. The results indicated that romantic and coparental quality decreased over time, while self-esteem remained stable. The self-esteem of both parents predicted initial romantic and coparental quality. Additionally, mothers’ self-esteem reduced the decline in romantic quality. Finally, romantic quality mediated the relationship between parents’ self-esteem and coparental quality. These results suggest that self-esteem might be a resource for the parental couple and even for the family unit, as romantic and coparental quality are key elements for the well-being of both parent and child.

Relationship Quality in Tourism: A Case of Local Tourism Cluster in Lithuania

2016 ◽  
Vol 14 (2) ◽  
pp. 225-249 ◽  
Author(s):  
Ausra Rutelione ◽  
Rimante Hopeniene
Keyword(s):  
Relationship Quality ◽  
Interorganizational Relationships ◽  
Cluster Performance ◽  
Quality Research ◽  
Depth Interview ◽  
Quality Dimensions ◽  
The Relationship ◽  
Seller Relationship

Relationship quality is usually studied only in terms of a few tourism subsectors, and the quality of buyer-seller relationship is revealed in the context. The dimensions of interorganizational relationships are analyzed only in a fragmentary manner; only a few separate dimensions, as opposed to their entirety, are evaluated. There is a lack of studies that would reveal the relationship quality of tourism cluster participants and its impact on tourism cluster performance. Thus the purpose of the paper is to identify the quality dimensions of interorganizational relationships in a tourism cluster and to verify their expression using a local example of Kedainiai region tourism cluster. The paper contributes to the domain of interorganizational relationships quality research through the analysis of in-depth interview with participants of Kedainiai region tourism cluster.

scholarly journals Relationship Quality Among Cohabiting Versus Married Couples

2015 ◽  
Vol 38 (12) ◽  
pp. 1730-1753 ◽  
Author(s):  
Susan L. Brown ◽  
Wendy D. Manning ◽  
Krista K. Payne
Keyword(s):  
Relationship Quality ◽  
Marital Quality ◽  
Diffusion Theory ◽  
Married Couples ◽  
Nationally Representative ◽  
Using Data ◽  
Union Type ◽  
The Relationship

Using data from the nationally representative 2010 Married and Cohabiting Couples Survey of different-sex cohabiting and married couples, we compared the relationship quality of today’s cohabitors and marrieds. Consistent with diffusion theory and recent conceptual work on the deinstitutionalization of marriage, we found that the relationship between union type and relationship quality is now bifurcated with direct marrieds reporting the highest relationship quality and cohabitors without marriage plans reporting the lowest marital quality. In the middle were the two largest groups: marrieds who premaritally cohabited and cohabitors with plans to marry. These two groups did not differ in terms of relationship quality. This study adds to the growing literature indicating that the role of cohabitation in the family life course is changing in the contemporary context.

Sign in / Sign up

Export Citation Format

Share Document