scholarly journals ROLE STRESS AND ITS OUTCOMES: EVIDENCE FROM HOTEL INDUSTRY OF PAKISTAN

2018 ◽  
Vol 2 (2) ◽  
pp. 49-60 ◽  
Author(s):  
Asif Nawaz ◽  
Kamran Yousaf Sandhu

Keeping in view the importance of services industries especially the hospitality sector, the study analyzed behavioral outcomes of role stress in front line employees of three, four and five star hotels in Lahore for the first time in the Pakistani context. Stratified random sampling technique was used to collect data from 262 front line employee of six job positions. By using smart PLS 3.0 software that utilizes Partial Least Square Structure Equation Modeling (PLSSEM) technique, the study found role stress negatively affecting job satisfaction and positively affecting both burnout and turnover intention of employees. All relationships were significant at 99% confidence level. The result showed eroding effect of stress on job satisfaction and accumulating tendency towards burnout and turnover intention. The results of this study, not only confirmed to previous results, both in direction and strength of the relationship. Rather, provided new insight to understand the phenomenon in the hospitality sector of Pakistan.

Author(s):  
Made Widya Astiti ◽  
Ida Bagus Ketut Surya

This study aims to determine the role of organizational commitment in mediating the effect of work motivation and job satisfaction on turnover intention of nurses at private hospitals in South Kuta. The number of samples used was 82 nurses using saturated sampling technique or census methods and collecting data using a questionnaire that uses a Likert scale. The data analysis technique was performed using Structural Equation Modeling (SEM) with the Partial Least Square (PLS) approach, and the VAF test to test the role of mediation. The results show that there is a negative and significant influence of organizational commitment, work motivation and job satisfaction on turnover intention. There is a positive and significant effect of job satisfaction and work motivation on organizational commitment, as well as the role of organizational commitment as a partial mediator between work motivation and job satisfaction on turnover intention which has a negative and significant effect. The findings in this study imply that companies are required to pay more attention to appropriate compensation and to reward employees who are loyal to the company and pay attention to the working conditions of their employees so that employees will remain in the company.


2018 ◽  
Vol 6 (2) ◽  
pp. 199
Author(s):  
Asep Saifuddin Chalim

This study discussed employee turnover as one of the crucial problems faced by every organization. This study sought to analyze the determinants of turnover intention, such as job insecurity, organizational commitment, and job satisfaction. The objects of this study were newcomer lecturers of private Islamic universities in East Java Province, Indonesia. To analyze the relationship among independent variables and dependent variable; this study employed a correlation path model. To build the structural formulation of the correlation path model, this study used the variance-based Structural Equation Modeling (SEM) as a Partial Least Square (PLS) analysis. The study found that job insecurity influenced job satisfaction and organizational commitment. Moreover, job satisfaction and organizational commitment had positive impacts on the turnover intention. In contrast, job insecurity did not have a direct significant impact on the turnover intention, but it had indirect effect that influences job satisfaction and organizational commitment.


2021 ◽  
Vol 10 (2) ◽  
pp. 139-147
Author(s):  
Nur Hidayah ◽  
Hana Rizki Ananda

The shortage of professional nurses in a hospital is to threaten service quality and patient safety. Inadequate compensation, no career development, and dissatisfaction can increase turnover intention. Increasing professional nurses' resilience is better than recruiting new nurses from an economic perspective. The research analyzed the effect of compensation and carrier development on job satisfaction and the impact on nurses' turnover intention in a private hospital in Yogyakarta, Indonesia. A quantitative research design with the cross-sectional approach was used. The sampling technique was simple random sampling. The samples consisted of 47 nurses who made a self-reported by filling out the questionnaire. Data analysis used Partial Least Square. The study found that compensation and career development had direct and significant effects on Turnover Intention. Moreover, compensation and career development also had indirect and significant Turnover Intention effects through job satisfaction as the intervening variable.


2018 ◽  
Vol 7 (2) ◽  
pp. 135-149
Author(s):  
Arya Samudra Mahardhika

Abstract One of the important aspect in improving employees’ job performance is social capital. Social capital consists of three dimensions: the structural dimension, cognitive dimension and relational dimension (Leana and Buren III, 1999; Leana and Pil, 2006). This study aimed to investigate the influence of social capital on employees’ job outcomes (job performance, job satisfaction, and turnover intention). This study used sample of the accounting professions (staff accountants and management accountants) at companies in Yogyakarta. The number of samples in this study were 105 respondents. This hypotheses were tested using Structural Equation Modeling-Partial Least Square (PLS-SEM) using software WarpPLS 3.0. The results of this study found that structural dimensions and dimension relational effect on job outcomes, which is a positive influence on job performance and job satisfaction, as well as the negative effect on the desire out, while the cognitive dimension show a positive effect on job satisfaction and the negative effect on turnover intention but did not show influence on job.


2018 ◽  
Vol 2 (1) ◽  
pp. 44-58
Author(s):  
Athanasia An Nointin

The objective of this paper is to assess the predictive influence of internal marketing on employee job satisfaction and turnover intention of frontline employees of travel agencies in Sabah. Specifically, the study aims to investigate the extent to which each of the four dimensions of internal marketing (internal communication, reward system, working condition and training) affects employee job satisfaction and the intention to leave the organization.Conceptually, this study extends the concept of Internal Marketing by re framing it as a formative hierarchical construct and modeling its impact on job satisfaction and turnover intention. The two-stage approach was adopted in partial least square structural equation modeling to examine the hierarchical modeling of internal marketing. The findings suggest that internal marketing is a significant predictor of job satisfaction and indirectly influences employees‟ turnover intention. The conceptualization of internal marketing as reflective formative type of second order model was justified in this study. Other than the conceptual and empirical contribution, this study also offers an alternative method in modeling internal marketing of which could be adopted in future research.


2021 ◽  
Vol 19 (1) ◽  
pp. 147
Author(s):  
Hery Winoto Tj ◽  
Melitina Tecualu ◽  
Shierli Wijaya

The purpose of this study is to analyze whether the compensation and supervisor support variables mediated by job satisfaction affect employee retention at PT Pradu. The population in this study were 55 employees of the non-academic division. The sampling technique used in this study was total sampling, namely the sampling technique where the number was the same as the population. The type of data used in this study uses primary data which is done by distributing questionnaires directly to Pradu employees. The research data analysis technique used structural equation modeling (SEM) with the Smart PLS (Partial Least Square) version 3.2.7 program. The results of data analysis found that the R-square of the compensation and supervisor support variables in explaining the job satisfaction variable was 0.701 or about 70% and 30% was explained by other factors outside of this study. While the compensation variable, supervisor support, and job satisfaction in explaining the employee retention variable amounted to 0.325 or about 32.5% and 67.5% was explained by other factors outside of this study. A total of 5 hypotheses were accepted and 2 hypotheses were rejected after testing with the limit of t-statistics> t-table 1.96 and P-Value ​


2022 ◽  
Vol 27 (1) ◽  
pp. 140
Author(s):  
Nawangsari Wardhani ◽  
Noermijati Noermijati ◽  
Sunaryo Sunaryo

This research aims to investigate the direct effect of knowledge management on knowledge-worker productivity and the indirect effect mediated by employees' adaptability and job satisfaction. The research was conducted at PT. Pindad (Persero) Malang as a specific knowledge-based manufacturing industry company. The research population is employees who work in the department that is closely related to the knowledge of ammunition products. Furthermore, 203 employees became the research sample taken proportionally and randomly from the population using proportionate random sampling technique. The data analysis method was carried out using a structural equation modeling (SEM) model with a partial least square (PLS) approach. The results indicate that knowledge management has no significant effect on knowledge-worker productivity, but knowledge management has a significant effect on adaptability, and adaptability has a significant effect on knowledge-worker productivity. Knowledge management also has a significant effect on job satisfaction, and job satisfaction also has a significant effect on knowledge-worker productivity. Thus, adaptability and job satisfaction have a full mediating role on the effect of knowledge management on knowledge-worker productivity. This research contributes fill the research gap on the influence of knowledge management on knowledge-worker productivity with the presence of adaptability and job satisfaction as a mediating variable.


2021 ◽  
Vol 9 (3) ◽  
pp. 1113-1123
Author(s):  
Putri Widiana ◽  
Budiono Budiono

Sexual harassment has become a global problem. Previous research has revealed that many negative impacts can be caused and affect the condition of someone who is sexually harassed. This study aimed to investigate the effect of sexual harassment on turnover intention and examine the mediating role of job satisfaction among hotel employees in Surabaya. A total of 32 hotel employees participated through a purposive non-probability sampling technique. This research uses partial least square (PLS) as its statistical analysis. The results showed a significant positive relationship between sexual harassment with turnover intention. Sexual harassment has a negative effect on job satisfaction, and job satisfaction has a negative effect on turnover intention Results also indicate that job satisfaction plays the mediator role between sexual harassment and turnover intention among Surabaya hotel employees.


2020 ◽  
Vol 3 (4) ◽  
Author(s):  
Kustini Kustini ◽  
◽  
Sugeng Purwanto ◽  
◽  

This study aims to determine the effect of Remuneration on Motivation and Job Satisfaction, and Lecturer Performances of the Universitas Pembangunan Nasional Veteran Jawa Timur. This type of research is an explanatory study with a quantitative approach. The variables in this study include Remuneration, Motivation, Job Satisfaction, and Performance. The sample in this study were 114 respondents with simple random sampling technique and data collection through questionnaires. Analysis of the data in this study using SEM-PLS (Structural Equation Modeling - Partial Least Square) using the SmartPLS Version 3 software. The results of the analysis show 1) a positive significant effect between remuneration variables on work motivation and job satisfaction 2) Positive significant influence between job satisfaction on motivation, and performance, 3) The positive significant influence between motivation on performance, 4) While the effect of remuneration on performance is not significant. To improve lecturer performance, management of the institution requires effective remuneration and optimization of workloads while increasing motivation and job satisfaction in order to achieve good performance.


Author(s):  
Senen Machmud

This study aims to determine the effect of self-efficacy towards work perception and job satisfaction. The population of this study is the employees of government agencies in Bandung, Indonesia. The total samples are 117 employees with purposive sampling technique. This study uses Partial Least Square-Structural Equation Modeling (SEM) for analyzing the data. The results showed that self-efficacy significantly influences the work perception and job satisfaction. Moreover, it is found that work perception has a significant effect on job satisfaction. It shows that the level of self-efficacy can increase the work perception and job satisfaction. It indicates that the high level of self-efficacy will be a positive influence on the behavior of employees in conducting their duties so that it can increase their job satisfaction.


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