Effects of emotional labor on the job burnout and service orientation of airline cabin crews : The mediating effects and the moderating effects of AB personality types

International Journal of Tourism and Hospitality Research ◽

10.21298/ijthr.2020.6.34.6.117 ◽

2020 ◽

Vol 34 (6) ◽

pp. 117-130

Author(s):

Ju-Hi Kim ◽

Young-Joo Jang

Keyword(s):

Emotional Labor ◽

Personality Types ◽

Job Burnout ◽

Service Orientation ◽

Moderating Effects ◽

Mediating Effects

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The Effects of Work-Family Conflicts on Turnover Intention of Married Female Workers in Public Institutions: Mediating Effects of Job Burnout, Job Engagement and Moderating Effects of Family Motivation

Korean Journal of Resources Development ◽

10.24991/kjhrd.2019.06.22.2.151 ◽

2019 ◽

Vol 22 (2) ◽

pp. 151-173 ◽

Author(s):

KyungMin Baik ◽

In Park ◽

BeomKu Chung

Keyword(s):

Turnover Intention ◽

Public Institutions ◽

Job Burnout ◽

Job Engagement ◽

Moderating Effects ◽

Mediating Effects ◽

Family Conflicts ◽

Female Workers ◽

Work Family ◽

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Effects of Child Care Teachers’ Interpersonal Stress on Job Burnout: The Moderating Effects of Emotional Labor Strategies

Korea Journal of Child Care and Education ◽

10.37918/kce.2019.11.119.1 ◽

2019 ◽

Vol 119 ◽

pp. 1-26

Author(s):

Young-Kyung Moon ◽

Hye-Ju Jang

Keyword(s):

Emotional Labor ◽

Job Burnout ◽

Interpersonal Stress ◽

Moderating Effects

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Double Mediating Effects of Job Burnout and Job Satisfaction in the Influence of Care givers Emotional Labor on Service Quality

Korea Academy of Care Management ◽

10.22589/kaocm.2019.31.53 ◽

2019 ◽

Vol 31 ◽

pp. 53-81

Author(s):

Bo Jun Seo

Keyword(s):

Job Satisfaction ◽

Service Quality ◽

Emotional Labor ◽

Job Burnout ◽

Mediating Effects ◽

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A Study on the Influence of Organization Service Orientation on Turnover Intention and Organizational Commitment : Focusing on Moderating Effects of Emotional Labor

Journal of Digital Convergence ◽

10.14400/jdc.2014.12.12.107 ◽

2014 ◽

Vol 12 (12) ◽

pp. 107-117

Author(s):

Sun-Kyu Lee ◽

Young-Keun Jung ◽

Eun-Gu Kang ◽

Yong-Hwa Cho ◽

Eun-Kyeong Kim ◽

...

Keyword(s):

Organizational Commitment ◽

Emotional Labor ◽

Turnover Intention ◽

Service Orientation ◽

Moderating Effects

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Mediating Effects of Job Stress and Moderating Effects of Autonomy on the Relationship between Emotional Labor and Organizational Commitment

Korea Journal of Counseling ◽

10.15703/kjc.16.3.201506.121 ◽

2015 ◽

Vol 16 (3) ◽

pp. 121-138 ◽

Author(s):

정명선

Keyword(s):

Organizational Commitment ◽

Emotional Labor ◽

Moderating Effects ◽

Mediating Effects ◽

The Relationship

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The Mediating Effects of Perceived Organizational Support and Self-soothing Ability in the Relationship between Emotional Labor and Job Burnout: Targeted organ procurement and transplantation coordinator

Korean Journal of Health Psychology ◽

10.17315/kjhp.2018.23.1.007 ◽

2018 ◽

Vol 23 (1) ◽

pp. 127-145

Author(s):

허수진 ◽

홍정순

Keyword(s):

Emotional Labor ◽

Organizational Support ◽

Perceived Organizational Support ◽

Organ Procurement ◽

Job Burnout ◽

Mediating Effects ◽

The Relationship

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A Moderating Effects of Social Support on the causal relationship among Emotional Labor, Job Burnout and Turnover Intention in Hotel Employees

Journal of Tourism Management Research ◽

10.18604/tmro.2018.22.1.15 ◽

2018 ◽

Vol 22 (1) ◽

pp. 325-346

Author(s):

Yeoungil Yoon ◽

◽

Moonsik Cho

Keyword(s):

Social Support ◽

Causal Relationship ◽

Emotional Labor ◽

Turnover Intention ◽

Job Burnout ◽

Moderating Effects ◽

Hotel Employees

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Effects of Emotional Labor of Airline Cabin Crew on Job Attitudes: Mediating Effects of Job Burnout and Moderated Mediating Effects of Emotional Intelligence

Journal of Tourism and Leisure Research ◽

10.31336/jtlr.2021.6.33.6.335 ◽

2021 ◽

Vol 33 (6) ◽

pp. 335-357

Author(s):

Eun-Hee Lee

Keyword(s):

Emotional Intelligence ◽

Emotional Labor ◽

Job Attitudes ◽

Job Burnout ◽

Mediating Effects ◽

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The Mediating Effects of Hopelessness and the Moderating Effects of Self-Compassion and Gender on the Relationships between Perceived Burdensomeness, Thwarted Belongingness, and Suicidal Ideation in College Students

THE KOREAN JOURNAL OF COUNSELING AND PSYCHOTHERAPY ◽

10.23844/kjcp.2020.02.32.1.287 ◽

2020 ◽

Vol 32 (1) ◽

pp. 287-313

Author(s):

Eun-young Kim ◽

Byeong-seok Kim

Keyword(s):

College Students ◽

Suicidal Ideation ◽

Moderating Effects ◽

Mediating Effects ◽

Thwarted Belongingness ◽

Perceived Burdensomeness ◽

Self Compassion ◽

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The Effects of Emotional Labor and Emotional Dissonance on Union Commitment: Focusing upon the Mediation Effect of Job Burnout

Korea Association of Business Education ◽

10.23839/kabe.2020.35.4.281 ◽

2020 ◽

Vol 35 (4) ◽

pp. 281-310

Author(s):

Jeong－Ja Kim ◽

Hae－Ryong Kim

Keyword(s):

Emotional Labor ◽

Job Burnout ◽

Mediation Effect ◽

Emotional Dissonance ◽

Union Commitment

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