A study on the effect of shared leadership of airline cabin crewmembers on organizational trust and organizational citizenship behavior

2020 ◽  
Vol 34 (7) ◽  
pp. 155-166
Author(s):  
Sung-Ho In
Author(s):  
Byung-Jik Kim

Although existing works have investigated the influence of employee’s job insecurity on his or her perceptions or attitudes, those studies relatively have paid less attention to the influence of it on employee’s behaviors, as well as to its intermediating mechanisms of the relationship between job insecurity and the behaviors. Considering that employee’s behaviors substantially influence various organizational outcomes, I believe that studies which examine the impact of job insecurity on the behaviors as well as its underlying processes are required. Grounded on the context–attitude–behavior framework, I delved into the intermediating mechanism between job insecurity and organizational citizenship behavior with a sequential mediation model. In specific, I hypothesized that employee’s organizational trust and organizational identification would sequentially mediate the job insecurity–organizational citizenship behavior (OCB) link. Utilizing 3-wave time-lagged data from 303 employees in South Korea, I found that organizational trust and organizational identification function as sequential mediators in the link. The finding suggests that organizational trust and organizational identification are underlying processes to elaborately explain the job insecurity–OCB link.


Author(s):  
Hariyani Priscilia Suherman ◽  
Dwi Deswary ◽  
Eliana Sari

This research set aims to discover the relation between organizational trust andorganizational citizenship behavior at Pusat Pendidikan dan Pelatihan Bea dan CukaiEast Jakarta. The research variable is organizational trust as independent variabel (X)and OCB as dependent variable (Y). The method used in this research is a survey method.To collect the data from respondent researcher use an instrument for both variableorganizational trust and OCB.Data analyzing techniques to test the hypothesis using product moment. Beforeusing the product moment researcher has to test the requirement test that cover normalitytest and liniearity test. From the result of hypothesis test for significance correlationresearcher obtain Tscore > Ttable, Tscore = 31,78 and Ttable = 1,995. From the scorewe can conclude that the hypothesis being submitted is accepted and the nil hypothesis isrejected.From the result of the research can be concluded there is a positive relationbetween organizational trust and organizational citizenship behavior of employee atPusat Pendidikan dan Pelatihan Bea dan Cukai East Jakarta. The result also sow thecontribution of organizational trust for OCB is 93,61%. From the score can be describedthat the organizational trust giving a big amount of contribution for the enhancement ofemployee OCB. However to give the positive influence on OCB employee requiredanother factor and not just organizational trust but also another factor that couldincrease the influence of OCB.


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