The Influence of Supervisor’s Communication Styles on Employees’ Organizational Citizenship Behavior in Beauty Service Companies: Focusing on the Mediating Effect of Organizational Trust and Superior Trust

2021 ◽  
Vol 22 (1) ◽  
pp. 101-116
Author(s):  
Hyeon-Kyeong Kang ◽  
Youn-Jung Lee
Keyword(s):  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Organizational Trust ◽  
Mediating Effect ◽  
Communication Styles ◽  
Citizenship Behavior ◽  
Service Companies

scholarly journals ANALYZING THE ROLE OF EMPOWERMENT IN MEDIATING EFFECT OF KNOWLEDGE MANAGEMENT ON OCB

2020 ◽  
Vol 7 (1) ◽  
pp. 25
Author(s):  
Rita Aryani ◽  
Widodo Widodo
Keyword(s):  
Knowledge Management ◽  
Data Analysis ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Survey Methods ◽  
Research Data ◽  
Mediating Effect ◽  
Descriptive Statistics ◽  
Citizenship Behavior

<p>This study analyzes the effect of knowledge management on organizational citizenship behavior (OCB) mediating by empowerment. The research data was collected by a questionnaire through the survey methods toward 375 teachers. Data analysis uses path analysis supported by descriptive statistics. The results show that knowledge management had a significant effect on OCB mediating by empowerment. Thus, the teacher’s OCB can be improved through knowledge management and empowerment. This finding can be discussed as a reference among researchers and practitioners to develop better models of OCB in the future and various contexts of organizations.</p>

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