Counteracting Strategic Purchase Deferrals: The Impact of Online Retailers' Return Policy Decisions

Author(s):  
Mehmet Sekip Altug ◽  
Tolga Aydinliyim
2021 ◽  
pp. 073112142199007
Author(s):  
Whitney K. Taylor ◽  
Hollie Nyseth Brehm

Although economic sanctions have become a prominent response to mass atrocity, there has been relatively little scholarship assessing the impact of economic sanctions on genocidal violence. This article examines whether and how economic sanctions are associated with both the magnitude and the duration of state-led genocide. We analyze 39 genocides that occurred between 1955 and 2005. Results indicate that economic sanctions are not significantly associated with decreased magnitude or duration of genocide. These findings contribute to theory regarding the impact of sanctions on state behavior and hold significance for policy decisions in the face of genocide.


2021 ◽  
pp. 097226292098454
Author(s):  
Vipul Patel ◽  
Richa Pandit

Today, all phases of consumers' buying process from pre-information search, evaluation of alternatives, order placing and post-purchase service are conducted in shopping apps installed in smartphones. A shopping app is omnipresent and is a powerful retail channel for retailers all over the world. However, the primary concern for many customers is that online shopping is not secure. This insecurity is more if customers have to purchase from an unfamiliar shopping app. Customers generally hesitate to purchase using unfamiliar shopping apps, unless they feel that the app is trustworthy. Based on the survey of 264 respondents, this study attempts to measure the impact of the quality of unfamiliar shopping apps on initial trust formation and subsequently, purchase intention. An attempt was also made to study the moderated mediation impact of risk attitude on the relationship between shopping app quality and initial trust formation. The findings of this paper may be of practical use for the online retailers by providing a better understanding of the adoption of unfamiliar shopping apps among prospective customers. It will also provide strategic inputs to online retailers to craft suitable strategies for the adoption of unfamiliar shopping apps.


Author(s):  
Zhi Yang ◽  
Quang Van Ngo ◽  
Chung Xuan Thi Nguyen

In the era of the information-communication technology with the development of electronic commerce, consumers can buy almost everything anywhere and at any time. One of the greatest benefits of e-commerce has been the convenience and the vast choices which consumers get online. However, some serious issues exist that impede consumers from transaction online. These issues have attracted the attention of many marketing researchers in recent years. In this research, the authors focus on the impact of consumers' ethics perception of e-retailer on their purchase intention and satisfaction. The authors also try to clarify the roles of trust and commitment in the relationship of ethics on consumers purchase decision and satisfaction because of their importance in e-commerce but also the privation in the research of previous studies. The data collected from a survey of 390 online consumers in Vietnam. Results reveal that there are significant relationships between online retailers' ethics and consumers' purchase intention and satisfaction via the mediation of trust and commitment.


2015 ◽  
Vol 20 (2) ◽  
pp. 178-189
Author(s):  
Sait Satiroglu ◽  
Emrah Sener ◽  
Michael Shafer ◽  
Yildiray Yildirim

2004 ◽  
Vol 13 (1) ◽  
pp. 21-28 ◽  
Author(s):  
Scott B. Patten ◽  
Robert C. Lee

SummaryAims – The substantial impact of major depression on population health is widely acknowledged. To date, health system responses to this condition have been largely shaped by observational findings. In the future, health policy decisions will benefit from an increasingly integrated and dynamic understanding of the epidemiology of this condition. Policy decisions can also be supported by the development of decision-support tools that can simulate the impact of alternative policy decisions on population health. Markov models are useful both in epidemiological modelling and in decision analysis. Methods – In this project, a Markov model describing major depression epidemiology was developed. The model employed a Markov Tunnel in order to depict the dependence of recovery probabilities on episode duration. Transition probabilities, including incidence, recovery and mortality were estimated from Canadian national survey data. Results – Episode incidence was approximately 3% per year. Recovery rates declined exponentially over time. The model predicted point prevalence at slightly less than 1%, agreeing closely with observed prevalence data. Conclusions – Epidemiological models describing the dynamic relationships between major depression incidence, prevalence, recovery and mortality can help to integrate available epidemiological data. Such models offer an attractive option for support of health policy decisions.Declaration of InterestAcknowledgement: Both authors are Research Fellows with the Institute of Health Economics (www.ihe.ab.ca). This study was supported by an operating grant from the Canadian Institutes of Health Research (www.cihr.ca).


2020 ◽  
Vol 57 (4) ◽  
pp. 640-658 ◽  
Author(s):  
Edlira Shehu ◽  
Dominik Papies ◽  
Scott A. Neslin

Free shipping promotions have become popular among online retailers. However, little is known about their influence on consumers’ purchases, return behavior, and, ultimately, firm profit. The authors propose that free shipping promotions encourage customers to make riskier purchases, leading to more product returns. They estimate the impact of these promotions on purchase incidence, high-risk and low-risk spend, and return share. The results show that free shipping promotions increase expenditure for high-risk products, expanding their share of the consumer’s market basket and thus increasing the overall return rate. This is validated in a field experiment. A field test and an online lab experiment analyze the mechanism linking free shipping and returns. The results suggest that the free shipping effect occurs through consumers’ perceptions that free shipping serves as a risk premium compensating them for potential returns and through positive affect generated by the promotion. A simulation shows that for the focal firm, free shipping promotions increase net sales volume, but higher product returns and lost shipping revenue render these promotions unprofitable.


PLoS ONE ◽  
2018 ◽  
Vol 13 (3) ◽  
pp. e0194916
Author(s):  
Stephanie L. Bailey ◽  
Rose S. Bono ◽  
Denis Nash ◽  
April D. Kimmel

Sign in / Sign up

Export Citation Format

Share Document