The Mediating Effects of Organizational Citizenship Behavior in the Relationship Between Self-Efficacy and Psychological Well-Being of Police

2018 ◽  
Vol 25 (10) ◽  
pp. 103-122 ◽  
Author(s):  
Jeong-Ok Kim ◽  
Wan-Il Kim
Author(s):  
Ji-hoon Kang ◽  
Yun-ho Ji ◽  
Woo-yeul Baek ◽  
Kevin K. Byon

Critics argue that service firms should pay more attention to human resource management’s psychological and voluntary aspects to contribute to overall organizational development. The purpose of this study was to investigate the effects of physical self-efficacy on the psychological well-being and organizational citizenship behavior among hotel employees and the moderating effects of leisure-time physical activity on the relationships between the previously mentioned variables. To achieve the research purpose, 346 hotel employees working at the room, food, beverage, and kitchen departments of 10 hotels located in Seoul, South Korea, participated in the study. The researchers visited their department meetings and provided a brief description of the present study and informed consent forms to participate in the study. After obtaining written informed consent forms, the researchers distributed the surveys and asked participants to complete them. Several statistical analyses, including descriptive statistics, confirmatory factor analysis (CFA) for examining the hypothesized model’s psychometric properties, and structural equation modeling (SEM) for testing the hypotheses were conducted using SPSS Ver. 23.0 and AMOS 23.0. Results revealed that perceived physical ability and self-presentation confidence, and psychological well-being positively affected organizational citizenship behavior. Perceived physical ability also had a positive effect on psychological well-being. Lastly, leisure-time physical activity had a partial moderating role in the relationships between the variables mentioned above. This study suggests that promoting employees’ participation in leisure-time physical activity is needed to improve service workers’ organizational citizenship behavior via physical self-efficacy and psychological well-being enhancement.


2021 ◽  
Vol 12 ◽  
Author(s):  
Xiaoli Che ◽  
Zhecheng Guo ◽  
Qinyuan Chen

Aiming to reduce the difficulty of managing and motivating knowledge workers (k-workers), and promote the psychological well-being of them in Chinese hospitals, this study examines how k-workers’ leader–member exchange (LMX) influences their task performance and the mediation effect of organizational citizenship behavior (OCB). Through a self-administered survey, valid questionnaires were collected from 384 k-workers in Chinese hospitals, and partial least squares structural equation modeling was employed for data analysis. The findings show that LMX is positively related to OCB and task performance, and that OCB mediates the relationship between LMX and task performance. This research has theoretical implications and also provides practical suggestions on how to manage, motivate, and inspire k-workers, and promote the psychological well-being of them, and finally enhance the organizational performance in Chinese hospitals.


2021 ◽  
Vol 13 (24) ◽  
pp. 13676
Author(s):  
Hyun-ju Choi

Situational leadership theory and the contingency approach of leadership were utilized and applied based on situational theory. Based on a total of four foundational theories, that is, bottom-up spillover theory, theories of prosocial behavior, and so on, this study empirically analyzed what influence a chief executive officer’s (CEO’s) sustainable leadership styles (servant, ethical, and authentic leadership) have on the psychological well-being and organizational citizenship behaviors of organization members. The study was conducted on adult employees of midsized or larger companies (including subsidiaries) across four countries: South Korea, the United Kingdom, the United States, and South Africa. Data were obtained from 649 adult employees. SmartPLS was used to conduct structural equation modeling analysis of the data. The results were as follows: (1) CEOs’ servant and authentic leadership styles had statistically significant positive (+) effects on employees’ psychological well-being; however, ethical leadership did not. (2) CEOs’ ethical leadership had a statistically significant (+) effect on employees’ organizational citizenship behavior; however, servant and authentic leadership did not. (3) Employees’ psychological well-being had a statistically significant (+) effect on organizational citizenship behavior. CEOs are attracting more attention than ever, leading companies in today’s rapidly changing times. This suggests that it is necessary to comprehend principles that show when, where, and how important leaders are and sustainable leadership styles that can increase their chances of success. Moreover, this study derived constructive implications that a leader can overcome today’s challenges through sustainable leadership styles.


2021 ◽  
Vol 6 (42) ◽  
pp. 469-481
Author(s):  
Razima Hanim Osman ◽  
Mariny Abdul Ghani ◽  
Norzaliza Alis

Organizational citizenship behavior (OCB) throughout literature provides evidence that benefits both employees and the organizations in terms of increasing the level of employees' well-being, work satisfaction, customers' satisfaction as well as the quality of work performance. Hence, it is important to understand the possible reasons behind the occurrence of OCB to increase the likelihood of employees engaging in OCB. Based on the prosocial motivational concept, empathy is the main motivator to helping behaviors thus open up the possibility of linkage between empathy and extra-role behaviors such as OCB. Moreover, this linkage is important for public employees especially those who are working in organizations that have multi-ethnic employees as well as providing services to meet vast societal needs and demands. The present article set out to examine the relationship between ethnocultural empathy and OCB among public employees in Sabah. A cross-sectional survey was used to gather a response of 213 public employees who are working in the Jabatan Pendaftaran Negara Negeri Sabah (JPN) based on the selected districts in Sabah. Results showed positive relationships between organizational citizenship behavior-individual (OCBI) with empathic awareness (EA) dimensions. Results also showed positive relationships between organizational citizenship behavior-organization (OCBO) with empathic feeling and emotion (EFE). By focusing on the aspect of culture in empathy such as ethnocultural empathy can help researchers to understand how culture influences the cognition and emotions of individuals to understand other people's experiences especially those who have a different cultural and ethnic background. Apart from that, the concept itself strengthens the ability to understand the thinking and feeling of others in their cultural context thus increases the likelihood to perform extra-role behavior such as OCB.


2019 ◽  
Vol 7 (2) ◽  
pp. 295
Author(s):  
Suparjo Suparjo ◽  
Endang Sri Sunarsih

<p><em>The purpose of this study was to explore the role of Affective Commitment (AC) as a mediating variable in encouraging organizational citizenship behavior in Private Universities in Central Java, Indonesia. The study explains whether Affective Commitment (AC) is able to mediate the relationship between Leadership Style (LS) and Subjective Well-being (SWB)  with Organizational Citizenship Behavior (OCB). The sample in this study is permanent staff and lecturers who work in Private Universities in Central Java. Data from 124 respondents were collected by utilizing the questionnaire.The sample sample used in this study is 150 respondents. It was taken by applying proportional random sampling.  Only the 150 questionnaires distributed, 124 were returned, for a response rate of 82%.After processing and modifying the data, only 124 respondents used as the main resources analyzed by using Structural Equation Model (SEM). Statistical analysis reveals that there exists significant relationship between </em><em>Subjective well-being, </em><em>Leadership Style</em><em>, and Organizational Citizenship Behavior; likewise, Affective commitment  mediates the relationship between </em><em>Subjective well-being, </em><em>Leadership Style</em><em>, and Organizational Citizenship Behavior. Limitations and future implementations of this research are also discussed</em><em></em></p>


2020 ◽  
Vol 4 (2) ◽  
pp. 170-175
Author(s):  
Sri Setyaningsih ◽  
Naziroh .

The success and sustainability of an organization is largely determined by the willingness of employees to behave well not only when doing their main tasks, but also the extra behavior of wanting to be good employees. However, there are indications that teachers at MTs Negeri Jakarta Timur only perform basic tasks and do not show behaviors that support organizational effectiveness outside of this. The purpose of this study is to determine the relationship between Transformational Leadership and Self-Efficacy on Organizational Citizenship Behavior either partially or collectively. The population in this study were MTSn teachers in the East Jakarta area with a sample of 243 respondents consisting of 18 MTSn in the East Jakarta area. Data collection was carried out by distributing questionnaires and data processing was carried out by simple regression analysis and multiple regression analysis. The results showed that (1) Transformational leadership has a positive and significant relationship with teachers' Organizational Citizenship Behavior. (2) Self-efficacy has a positive relationship with teachers' Organizational Citizenship Behavior. (3) Transformational Leadership and Self-Efficacy together have a positive and significant relationship with teachers' Organizational Citizenship Behavior.


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