scholarly journals Investigating the use of business, competitive and marketing intelligence as management tools in the mining industry

2016 ◽  
Vol 14 (2) ◽  
pp. 27-35
Author(s):  
Dinko Herman Boikanyo ◽  
Ronnie Lotriet ◽  
Pieter W. Buys

The main objective of this research study is to investigate the extent to which business intelligence, competitive intelligence and marketing intelligence are used within the mining industry. Business intelligence, competitive intelligence and marketing intelligence are the management tools used to mine information to produce up-to-date intelligence and knowledge for operative and strategic decision making. A structured questionnaire is used for the study. A total of 300 mines are randomly selected from a research population of mining organizations in South Africa, Africa and globally. The respondents are all part of senior management. A response rate of 64% is achieved. The results indicat that more than half of the respondents do not have real-time intelligence and proper data mining tools to identify patterns and relationships within a data warehouse. Although a large proportion agrees that their organizations have systematic ways of gathering these different types of intelligence and use them for strategic decision making, there is a significant proportion that did not have any systems. Statistically and practically significant positive relationships with a large effect are found among the dimensions of business intelligence, marketing intelligence, competitive intelligence and perceived business performance

2017 ◽  
Vol 117 (7) ◽  
pp. 1407-1425 ◽  
Author(s):  
Anna Wulf ◽  
Lynne Butel

Purpose The sharing of knowledge between partners in collaborative relationships is widely accepted to be fundamental to supporting strategic decision making, particularly in relation to innovation management and business sustainability. The purpose of this paper is to focus on how the structure of collaborative relationships in business networks may determine successful knowledge sharing and thus improve decision making and business performance. Design/methodology/approach Expert interviews were conducted with participants operating in networks and business ecosystem in four different sectors in Italy and Germany, exploring the process of knowledge sharing, organisational learning and decision making within collaborative relationships. A qualitative textual analysis was used to analyse the experts’ responses. Findings The research found that an organisation’s network position and the network structure, as well as the governance and richness of the business ecosystem in which it operates, influence its ability to share knowledge, to innovate and therefore to compete sustainably. Research limitations/implications The research demonstrates that innovative strategic decision making, based on access to appropriate knowledge, occurs within the context of social and business network relations operating within a broader more diverse business ecosystem. Closer dyadic or small working group ties best facilitate trust and sharing of the most valuable knowledge. Appropriate participation in and management of such structures is therefore essential to support knowledge-based decision making, and critical to sustained competitive advantage. Originality/value The research focusses on how interfirm relationships are established and maintained, how firms establish trust and facilitate knowledge sharing forming the basis of organisational learning.


Author(s):  
A. Fatti ◽  
A.S.A. Du Toit

Currently the South African pharmaceutical industry is being affected by legislation, as the government is readjusting the whole healthcare system to make it cost-effective and equitable. The purpose of this article is to establish what the current situation is within the South African pharmaceutical’s industry’s competitive intelligence (CI) capacity. Questionnaires were administered electronically to senior managers in the pharmaceutical industry. The majority of the respondents were of the opinion that a culture of information sharing and an environment of collaboration on competitive issues exist in their companies. Respondents confirm that CI is used on a continuous basis in strategic decision-making and that company strategies are used to manage competitors. It is recommended that senior management of pharmaceutical companies capitalise and consolidate the CI function which is used on a continuous basis in strategic decision-making.


2016 ◽  
Vol 9 (2) ◽  
pp. 281-290
Author(s):  
Cristian Obreja ◽  
Gabriel Cucuteanu

AbstractThe Case Study assesses the method by which theoretical concepts associated with collection and use of information on competition may be put into practice so as to enable the beneficiary organization having interests in countries in the MENA region# get advantage of the best business intelligence services provided based on open sources## available in Arabic language for top management decision-making.This study aimed to follow a three-month long evolution of a crisis in an organization reflected in the Arabic mass media in a country in which an organization has business interests. Articles and reviews making references to the analyzed crisis have been translated and analyzed. The materials were assessed and summarized and then the organization was provided with two information newsletters on this topic.After disseminating and discussing the content of informative newsletters within an organization, we asked its decision makers to fill out a feedback questionnaire and later in-depth interviews were held with the members of the board of directors aimed to establish the perceived usefulness of business intelligence for strategic decision-making.The study conclusions emphasize that business intelligence products obtained from open sources in Arabic language in countries where organizations have business interests may contribute to a great extent to supporting strategic decision-making. Also, the costs of obtaining this type of information are quite high as a huge amount of information must be translated and then analyzed and summarized. These activities require the use of qualified and experienced personnel.


2016 ◽  
Vol 3 (3) ◽  
pp. 1-24 ◽  
Author(s):  
Carol P. Huie

Strategic decision-making is one of the most important criteria for organizational success. Therefore, it is vital to have a well-developed decision making process in place. However, one of the greatest challenges facing organizations today is making important and timely business decisions. The focus of this study was to examine critical business intelligence input factors that influenced the decision making process. The business intelligence input factors considered were accessibility, reliability, quality of information, frequency of use, relevance, security, and quality of decisions. The results of this study show that the decision making process is very complex. Based on the analyses of the data, the findings indicate that these factors help determine reasons why managers use business intelligence technology in the decision making process. These findings will help organizations decision makers make better. This can improve the operational and strategic decision making process, thereby creating a competitive advantage for the organization.


2020 ◽  
pp. 884-906
Author(s):  
Ainul Abdul-Mohsin

Competitive intelligence is vital to an organisation because it emphasises on understanding and measuring an organisation's competitive environment and the unstructured information that influence an organisation's strategic decision making. In fact, it also assists in creation of ideas and innovation. Yet, research on competitive intelligence practice among entrepreneurs is quite scanty. There is a need to investigate if entrepreneurial competencies and innovative performance is influenced by competitive intelligence. Thus, this study aims to analyse the relationship between entrepreneurial competencies, innovative performance and if competitive intelligence is the missing link among the entrepreneurs within the Malaysian SME context.


Author(s):  
Vincent Nyalungu

This article presents a discussion on the importance of business intelligence (BI) and the role that a specific BI tool, Business Intelligence Enterprise Edition, plays in the strategic decision-making processes in an organisation. The University of the Witwatersrand, often referred to as Wits, was used as a case study. The main objective of a business intelligence tool is to improve the quality and timeliness of the input of data to the organisational decision-making process. The quality of the data, which is an organisational asset, is therefore of the utmost importance. Approaches for the identification of business intelligence from corporate information and knowledge management were also assessed. A questionnaire was administered among key informants within the university in order to address some of the pertinent issues at higher education institutions. In addition, the role of a data warehouse within the business intelligence framework was presented. The paper itself covers a wide range of disciplines from information technology, knowledge management to decision sciences. The article also presents a proposed framework to be used in line with the best practices in the implementation of business intelligence solutions.Keywords: Business Intelligence (BI), Business Intelligence Enterprise Edition (BIEE), Data Warehouse, Strategic Decision Making, Strategic Planning, Higher Education Institutions and Knowledge Management.Disciplines: Information Technology, Knowledge Management, Management Sciences, Decision Sciences & Management


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