La veille stratégique entre l'efficacité décisionnelle et l’optimisation de la gouvernance : Etude restreinte dans les organismes publics tunisiens

In this article, we highlight the role of strategic watch in aperspective of decision-making efficiency for a better optimization of governance, and thiswithin the framework of a limited study on five (5) Tunisian public organisms. An exploratorystudy was carried out through five semi-structured interviews. The results revealed that theuse of watch practices is essential for internal knowledge sharing, transparency andadministrative openness. A new frame work that tends to improve the decision-making system.It also allows the decision-maker to move from a state of self-satisfaction to a situation ofacceptance of his decision by his environment in a climate of optimal governance.

Interpreting, analyzing and distributing information: A big data framework for competitive intelligence

This paper aimed to develop a data-based technological innovation frameworkfocused on the competitive intelligence process. Technological innovations increasinglytransform the behavior of societies, affecting all sectors. Solutions such as cloud computing, theInternet of Things, and artificial intelligence provide and benefit from a vast generation of data:large data sets called Big Data. The use of new technologies in all sectors increases in the faceof such innovation and technological mechanisms of management. We advocated that the use ofBig Data and the competitive intelligence process could help generate or maintain a competitiveadvantage for organizations. We based the proposition of our framework on the concepts of BigData and competitive intelligence. Our proposal is a theoretical framework for use in thecollection, treatment, and distribution of information directed to strategic decision-makers. Itssystematized architecture allows the integration of processes that generate information fordecision making.

The internet is leading the world towards forms of totalitarianism: How to fix the problem

It is difficult to imagine intelligence studies as separate from information technology as we enter thethird decade of the 21st century. The current issue of JISIB bears witness to this integration with a strongfocus on big data applications.Hardly anyone today would or could do without the internet, but the project that started with USgovernment financing in the 1960s, with packet switching, and in the 1970s with ARPANET and sawcommercial light in the 1990s is helping countries turn into totalitarian systems where totalitarianism isdefined by a high degree of control over public and private life.Public life is influenced by hacking, troll factories, fake news/propaganda, and interference inelections. Private life is influenced by massive surveillance. To borrow the title of the book by Zuboff(2019) we now live in “the age of surveillance capitalism”. Business intelligence systems lie at the heartof this transformation, but so do artificial intelligence and robotics. And the trend is global.In the West the suppressors are mostly private monopolies (e.g. Google, Facebook), while in the Eastit is primarily the government that is snooping (e.g. China’s Social Credit System). Face recognition islikely to become as popular in the West as it is in the East. It is also easily forgotten that no city wasbetter surveilled than London, which started to build its CCTV technology in the 1960s. The system isnow being updated with facial recognition, just like the one we are criticizing the Chinese for having.Some forms of surveillance may also lead to great advances in our societies, like access to governmentforms and statements electronically and a non-anonymous Central Bank Digital Currency (CBDC), whichpromises to reduce corruption and tax fraud, and could be used for easy distribution of universal basicincome (UBI) . Fintech promises to be highly disruptive.We are moving into an Orwellian world of surveillance more or less voluntarily, often applauding it.“I have nothing to hide” the young man says, but then he later becomes a minister and starts to worryabout the traces he has left on keyboards. The Five Eyes intelligence alliance, or any other major service,can pull out extensive analyses of behavior and personality on most of us now as we continue to exchangeour personal data for access to searches and social media, but also subscription-based services. MostChinese think that the social credit system is a good thing. This is for much of the same reason: theybelieve it will not be used against them and think that they will do well. We all tend to be overoptimisticabout our abilities and opportunities. It’s not before we fail that the full implications of the system arefelt: lack of access, credit, housing, and no more preferential treatments. The result threatens to worsenthe lack of social mobility and increase the growing conflict between the super-rich and those hundredsof millions who risk slipping from the middle class to being counted among the poor, many of whom livein the Western world.

Competitive intelligence and absorptive capacity for enhancing innovation performance of SMEs

In dynamic and complex environments, it can be difficult for small and mediumsizedenterprises (SMEs) to achieve business performance, innovate and survive, even thoughthese actions are crucial for economic growth and competitiveness. Competitive intelligence (CI)appears as a strategic practice to help them. Although there are many theoretical studies thatpropose the relationship between CI and innovation, few studies have conducted empiricalstudies in the context of SMEs. The objective of this paper is to investigate how competitiveintelligence enhances innovation performance in the context of a SME. Based on a literaturereview and empirical data from several interviews with managers of one SME, our findingsallowed us to propose a framework showing the contribution of CI to innovation performancerelying on absorptive capacity. Our findings also highlight that a prospector owner-managercan improve the results of CI in the SME and contribute to better innovation performance.

Competitive intelligence approach for developing an e-tourism strategy post COVID-19

The COVID-19 pandemic has brought many fundamental changes in running atourism business. Many countries need to reformulate their post-19 strategy so that the tourismsector will revive. This study aims to formulate a strategy for developing e-tourism by utilizinginformation technology. The method used is a competitive intelligence approach. This researchtakes samples from tourist destinations in Indonesia. The results of this study indicate that theright strategy can encourage the tourism industry to grow back in the post-COVID-19 period.The resulting strategy is based on campaign, content, community, cooperation, andcompetitiveness. These five basic strategies are implemented with an e-tourism model and asimple management pattern utilizing information technology. The results of this research canhave implications for the formulation of e-tourism policies and produce recommendations forpolicymakers.

A framework for big data integration within the strategic management process based on a balanced scorecard methodology

The purpose of this research is to study the impact of big data initiatives onstrategic management processes. While the majority of strategic management disciplines havehad research dedicated to the use of strategic management theories to understand how big dataaffect organizational performance, the body of research on big data lacks academic work capableof examining how to integrate big data into the strategic management process. The maincontributions of this work are: (1) it highlights the strategic use of big data; (2) it analyses themain frameworks/models proposed by scholars that support the use of big data as a strategicmanagement tool, and outlines this research gap; and (3) it proposes a new framework thatintegrates big data within the strategic management process based on a balanced scorecardmethodology.

The impact of perceived accounting benefits on the enterprise resource planning success: The mediating role of effective system use

In the past decades, enterprise resource planning (ERP) systems have becomeincreasingly automated, particularly for routine management accounting tasks. However, therehas been little research investigating the accounting benefits of adopting ERP systems. Thisstudy investigates the role of perceived accounting benefits in ERP success. Drawing on Juran’sprinciple of ‘fitness for use,’ this study establishes a framework that captures how perceivedaccounting benefits influence effective system use, which, in turn, enhances enterprise success.Using Partial Least Squares – Structural Equation Modelling (PLS-SEM) with survey datacollected from 120 enterprises in Vietnam that have implemented ERP, our findings providestrong support for the predicted positive effect of perceived accounting benefits on enterprisesuccess, and for the hypothesis that this relationship is fully mediated by effective system use.This study is novel for two reasons. First, it is one of the first attempts to provide empiricalevidence that effective system use and enterprise success are valuable outcomes of accountingbenefits perceived to be gained from the use of ERP systems. Second, it discovers anddemonstrates that effective system use is the most appropriate system-use concept in thepresent enterprise systems-related context, a topic that remains under discussion in theliterature.

Financial intelligence: Financial statement fraud in Indonesia

Indonesia is currently in an honesty crisis, especially in financial governance, bothin government and private institutions. Our study uses the concept of financial intelligence toidentify and collect information related to financial affairs in an organization. We use theopinions of 76 auditors regarding various fraudulent attempts, both with fraudulent financialstatements and other corrupt practices in organizations in Indonesia. Our important finding isthat small companies are more likely to commit fraud due to weak supervisors than listed publiccompanies. This is also more likely than family-owned companies and government levelorganizations. It was indicated by some respondents that local government level organizationswith weak supervision are more likely to commit fraud than local governments with closesupervision from urban communities. The results of the non-parametric relationship analysisshow that although there is a possibility that the more experienced the auditor is, the more ablethey are to detect fraud and manipulation in the organization, the relationship is relativelyweak. Other findings also show that auditors who have a CFE certificate find it easier to findfraud in the company.

A project management approach to competitive intelligence

The research problem that this study seeks to solve is to examine the relationshipbetween competitive intelligence (CI) and project management (PM). These disciplines coincidein their threefold approach to action, collection of results, and ability to react in response toenvironmental signs. However, the academic and professional literature has not explored thepossible synergies between CI and PM, with the exception of the seminal proposals by Prescottin 1988 and 1999. The aim of this opinion article is to propose a new methodological approachfor the production and transfer of CI in accordance with the international standards of PM. Themethodology consists of an inductive reasoning process from specific observations and evidencegathered in our professional experience as CI practitioners over twenty years, contrasted withthe findings of the scientific literature, the PMBOK® Guide of the Project ManagementInstitute, and with the CI model proposed by the most relevant Spanish technical standards inR&D&I management and strategic intelligence management. The paper discusses the vision ofintelligence production and dissemination in a project with five phases or groups of processes:initiation, planning, execution, monitoring and control, and closure. Also, the responsibilities ofthe human intelligence team are exposed. This proposal could be an alternative to thedepartmental-based intelligence cycle model more aligned with the organizational culture andthe usual operational practices and business processes of companies, founded on the design anddeployment of projects with a specific beginning and end that is carried out to create a product,service or unique result. It is concluded also that there is a need for undertaking experimentalimplementation and case studies of this proposal in companies and their assessment by futureacademic studies.

The linkage between competitive intelligence and competitive advantage in emerging market business: A case in the commercial vehicle industry

To achieve competitive advantage (CA) in emerging markets (EM) firms aresuggested to increase market orientation, using competitive intelligence (CI) as a source toincrease firm performance. However, in-depth linkage between CA and CI, as well as itsawareness/culture and process/structure constructs, has been researched and understood onlyin a limited way in general and for EM business in particular. This paper gives in-depthclarification of six research questions relating to the connection between CI, its constructs andCA for EM business as well as how CI as a product/process could be adapted for a larger impacton CA. It reports on a qualitative, document and interview data based in-depth single case studyat a CI department of a European Union (EU) commercial vehicle manufacturer engaging inEM business. It finds that overall the linkage of CI for CA was traceable and transparent tousers/generators of CI in the specific case with ambiguously perceived limitations, andinfluenced by seven identified factors. Seven out of eight pre-identified CI constructs werepromoted but also heterogeneously understood as contributing to CA, with no other relevantconstructs identifiable. Adaptions for more impact on CA were recommended for CI as a productin a limited sense, and as a process with eight potential levers more comprehensively. Theseresults help businesses to improve CI, its constructs, its products and process for a betterlinkage to CA and firm performance.